Back

Williamson Cadillac - Service Center

Miami, FL

4.7
3,187 Reviews

3,187 Reviews of Williamson Cadillac - Service Center

Sort by
February 06, 2024

Very professional and accommodating staff. My car was ready and waiting for me sparkling clean. Love that. I never got a single car wash for 33 years at Jeep Service Dept. Thank you so much. More

by LCMAY
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Reyno
February 06, 2024

Amazing His job was so good , very professional He is over everything Excellent service More

by towa05
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara, Carlos Gomara
February 06, 2024

Overall good but not notified when car was ready. Had to call myself to check on it a few times. More

by Juliettec17
Recommend Dealer
Yes
Employees Worked With
Mike Mckensee
February 06, 2024

I purchased four cars at the dealership and one of the main reasons is due to the fact that the service department is number one -they treat all their clients like family! More

by ALARA3
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Fernandez
February 05, 2024

Great, efficient and friendly staff. The experience was great from start to finish. The process to leave your car, be seen by the rep and getting a loaner was great and efficient. More

by RICARDO.L.GONZALEZ
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Fernandez
February 05, 2024

I think Carmen is a good service agent but at the time we took our car in, I guess there were too many other cars taken to be serviced, and so we did not get our car back for 26 days. More

by morrismama_4
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Alicea
Feb 05, 2024 -

Williamson Cadillac responded

We apologize for the delay in making the repairs to your vehicle

February 05, 2024

Came in without an appointment and the team was able to get me in and out while I waited More

by FLAVIO1
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Alicea
February 05, 2024

Excellent prompt quality service As always friendly responses and attention to customer comfort and update on status More

by KENRHARRISON
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
February 05, 2024

The service is excellent, very fast, the best of the best The service is excellent, very fast, the best of the best, Mr. Carlos is very professional in his work. More

by Yunior
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara, Carlos Gomara
February 05, 2024

Too busy for personal attention Too busy for personal attention Too busy for personal attention More

by JP37
Recommend Dealer
No
Employees Worked With
John Varela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
Feb 05, 2024 -

Williamson Cadillac responded

We apologize that our service department is very busy at the current time.

...
98
...