Wilsonville Subaru

I enjoyed your ads on TV; no baloney or high pressure salespersons! As a woman I appreciated that feature, as this is a big purchase and I happened to come alone that day. Holly Hill was perfect for me. salespersons! As a woman I appreciated that feature, as this is a big purchase and I happened to come alone that day. Holly Hill was perfect for me. Pleasant courteous and knowledgeable. I was sure about my decision but still nervous. But once I drove away I was quite delighted! I got my red color and a back up camera so I am good! All the staff are very pleasant and relaxed, fun to see nice people work together. More

As good as can be expected First off i will say that our sales associate Holly Hill was great. She made us very comfortable and was very attentive. The experience was as good First off i will say that our sales associate Holly Hill was great. She made us very comfortable and was very attentive. The experience was as good as can be expected. Let me explain. I was very excited about the concept of the "no bull" price. I was looking forward to coming in, choosing the car i wanted and buying it without all the "i will have to run that by my manager" crap that i have gone through when negotiating the price of other cars i have bought. And that part of the process was just as promised but it still took me almost 4 hours to get in and out. The reason why is all the upsell options that you have to go through. The extended warranty on the car, the extended warranty on the electronics, the extra warranty for the windshield, the gap insurance and the options for protective coatings inside and out. By the time i left, i was exhausted. What i found even more bothersome is they never tell you the price of something, instead it is always put in terms of your monthly payment. This forces the buyer to constantly do the long division to figure out what they are paying for any of the options. For example, we decided to get a coating that protects the front of the car and also have the interior sprayed with a fabric/surface protectant. We wanted these items but i would have been a lot happier if they had just said that combined they would cost $2500 instead of presenting me with the option of paying $378 a month without it or $423 with it. I hate not being told the price. Just tell me the price. I waited to write this review until i had brought the car back for the environmental coatings and protectants that i mentioned previously so that i could give some feedback on the service department as well. My experience with the service department was spot on. Efficient and attentive and spent the time to answer all of my questions. Could not ask for more. In the end, i guess it is unrealistic to expect a truly stress free car purchase. Personally, i would have loved it if all the options that i would be presented with could be found online listed with their prices so that my wife and i could spend as much time as we wanted in private discussing them and then just zip right through them at the dealership. (Maybe they are and i just don't know about it.) I do understand that car dealerships are businesses, maybe someday Unicef will start selling cars but until then these are the people you have to deal with. And i understand that much of the profit comes from the add on sales so i don't begrudge them that they are doing their jobs. I would recommend Wilsonville Subaru to anyone looking for a new a car but i would also recommend gathering a little more information about all the options so that you can walk in knowing all the things you want and not just which car you want. More

Harrison was incredibly knowledgeable about the models we were interested in. Certified used car quality was good. Harrison made our buying experience very comfortable. We will recommend others to Wilsonvi were interested in. Certified used car quality was good. Harrison made our buying experience very comfortable. We will recommend others to Wilsonville Subaru. More

Best car buying experience I have ever had! Marcelo made the process quick and simple. I didn't have to spend hours upon hours at the dealership going back and forth with a salesman and finance person, etc. the process quick and simple. I didn't have to spend hours upon hours at the dealership going back and forth with a salesman and finance person, etc. I was given options without the typical pushiness one expects at a car dealership. I was given a fair price and was able to drive off the lot without feeling stressed. I would highly recommend Wilsonville Subaru. More

These two guys were pretty dope honestly, made the whole experience a lot more relaxed and taught me a lot about the whole car buying world! Thanks guys experience a lot more relaxed and taught me a lot about the whole car buying world! Thanks guys More

The whole experience at Wilsonville Subaru was amazing. James immediately greeted us and started showing us different cars. Never once did I feel pressured or rushed. James took his time showing us differe James immediately greeted us and started showing us different cars. Never once did I feel pressured or rushed. James took his time showing us different cars and answering our questions. I’ve always dreaded going to buy a car, but this experience changed my perspective on buying cars. Now I’ve got a brand new Forester that I’m absolutely in love with. 10/10 recommend James at Wilsonville Subaru. More

I purchased a used Toyota. The salesman Flo was very nice, we test drove it twice over 2 months before deciding to make the purchase. All the people at the dealership were very friendly and answered all nice, we test drove it twice over 2 months before deciding to make the purchase. All the people at the dealership were very friendly and answered all my questions. The buying process was easy, just delt with Flo. I also ended up leaving the car there for a day. They let me use one of theirs and delivered my car to me when it was done. Very nice experience. More

Great Experience I have only purchased two cars in my life and both times have been pretty easy, but this time definitely takes the cake. I walked out with the car of I have only purchased two cars in my life and both times have been pretty easy, but this time definitely takes the cake. I walked out with the car of my dreams, and was given all my options up front. Thomas was amazing and I totally recommend talk to him about your car needs. I have never been talked to about leasing vs. buying until I met with Thomas. He was friendly from the get-go and was extremely knowledgeable. He was never pushy and gave me more than one option to consider, before making my final decision. Super happy with my experience, and highly recommend shopping here. If you want someone with is knowledgeable, friendly, and has a good sense of humor ask for Thomas! More

James has excellent customer service skills. He is very friendly and went above and beyond to help us get the very best deal for the car we wanted. friendly and went above and beyond to help us get the very best deal for the car we wanted. More

Great experience Completely amazing experience. My fiance and I had a terrible experience at another Subaru dealer and left a fairly bad taste in our mouths but wanted Completely amazing experience. My fiance and I had a terrible experience at another Subaru dealer and left a fairly bad taste in our mouths but wanted a nice AWD car to help with exploring. We called in the morning to make sure that we had financing in place, then drove 2 hours to get a new Crosstrek. From start to finish, they were open and honest with us, worked with us, and reassured us through the whole thing. More