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Wilsonville Toyota
Wilsonville, OR
5,999 Reviews
Based on decades of customer feedback about the traditional car business, Wilsonville Toyota was created with a one-of-a-kind NO BULL sales process: We think you will find this is the simplest, easiest way to buy a car in the Metro Portland area.
7-time President's Award winner including 2016, and selected Oregon's 2012, 2013, and 2016 Toyota Dealer of the Year from DealerRater!
What's missing from Wilsonville Toyota? Pressure, Hassle, Secrets, Waiting, Gaggles of salespeople standing around out front and, the phrase, "If I could, wouldja?" So, why not pay a no-obligation, no-pressure visit to our store so you can see for yourself?!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 5,999 reviews
December 14, 2015
"No Bull" is bull! What a disappointment. "No Bull"? That is bull. Sure, we were impressed with the facility, the waiting room area, the selection of vehicles, and the s What a disappointment. "No Bull"? That is bull. Sure, we were impressed with the facility, the waiting room area, the selection of vehicles, and the spiel of "no bull" that our salesman told us. We'd found a truck online that had a great price and the right features. We drove from Tigard to check it out, and after two hours of being there, we walked out. Our confident salesman had been reduced to shaking our hands (at my instigation) with the wet-fish technique when we were leaving. Why did we leave? Because the "no bull" became "let's make you finance a $25,000 truck for over $37,000 -because we added extra stuff to it without asking you, and are making you put down $2000 cash- using Toyota financing" even though we told him several times we were preapproved through our credit union. He insisted they needed to pull our credit reports, which is what took up the most time during our 2-hour fiasco. I questioned him three times about my he needed our credit report when everything was available to him from the credit union online, and his answers were vague and unsatisfying, but I trusted him and the process. We went through a few rounds of haggling, which meant the salesman had to reprint his offer - which meant he had to leave his desk and sneak off to talk to the middleman. They do have middlemen, contrary to their "no bull" policy. Finally, I said, "Our no-bull offer is $25,000 minus our $6000 trade-in which is $19,000 to finance through OnPoint....or we're leaving." He didn't know how to end the ordeal, so I asked for our car key back. We met one of the middlemen when we all went back to get the car key. The middleman didn't understand what the problem was; I said we were preapproved but the salesman put us through this entire hoop-jumping process. Bottom line: If we were willing to accept $4000 for our trade-in, they'd make a deal with us. We said no. Then he tried to talk us into a lease; we said no. Then he suddenly remembered there was a similar pickup not yet put on the lot, not yet given a price, that could be driven around to the front for us to check out. I asked about the truck's features, because if didn't have what we wanted then there was no need to look at it. He said he didn't know, so we said thanks anyway - but we're leaving. We were given our key and I extended my hand to the salesman.....and we are never going back!!! More
by julieannpdx
Employees Worked With
Samuel Osterud & perhaps Neil Barker?
December 14, 2015
Very Satisfied customer I just purchased a 2016 Tacoma TRD off road. As some might know these trucks are extremely hard to find and they are pre-selling before they are built I just purchased a 2016 Tacoma TRD off road. As some might know these trucks are extremely hard to find and they are pre-selling before they are built. I live in California so we did all the transaction via Email, Text or over the Phone. Jay Serhan was awesome to deal with. He made this purchase smooth and easy. I appreciate the honesty and integrity that he had throughout the whole process. I will highly recommend this dealership and Jay to anyone I know that is thinking of purchasing a new toyota in the future. Thank you Jay for your service in my transaction and more importantly your service to our country. I feel fortunate to have had the privilege to have had Jay as my salesman. Sincerely, Joe Pirro More
by mceaglefan5
Employees Worked With
Sarah Reed, she was honest and upfront. great working with her also, Jay Serhan
December 14, 2015
Enjoyable no pressure customer service You always know that they are giving you the best possible price. The No BS promise is definitely correct. Great environment and great people to buy a You always know that they are giving you the best possible price. The No BS promise is definitely correct. Great environment and great people to buy a car from! More
by aeziegler
Employees Worked With
Scott McKowen
December 14, 2015
Great car buying experience This was the first time I had purchased a brand-new vehicle and Corey @ Wilsonville Toyota made that experience great! I had done a lot of research on This was the first time I had purchased a brand-new vehicle and Corey @ Wilsonville Toyota made that experience great! I had done a lot of research on Toyota dealerships in the Portland-Metro area and Wilsonville was the best to deal with, the best price, and the only dealership that did not pressure me or keep introducing me to new people. I fully intend to return to Wilsonville when it is time to trade my Tacoma Access cab for a 4-door. I recommend working with Wilsonville Toyota if you want a pleasant experience with a dealership. More
by bredleau
Employees Worked With
Corey White
December 07, 2015
Great experience Corey white helped us purchase a new car. He was very knowledgeable and more importantly very patient with us. I will definitely be recommending him t Corey white helped us purchase a new car. He was very knowledgeable and more importantly very patient with us. I will definitely be recommending him to family and friends. More
by FlyingD
Employees Worked With
Corey White
December 06, 2015
Like going to a spa What an amazing experience. We were treated with courtesy and respect by the whole team at Wilsonville Toyota. Their sales advocate Steven Bailey was What an amazing experience. We were treated with courtesy and respect by the whole team at Wilsonville Toyota. Their sales advocate Steven Bailey was knowledgeable and patient while he guided us through our car purchase. The experiences was enjoyable. Felt like an afternoon of pampering. Can anyone honestly say that about buying a car? Only if you shop at Wilsonville Toyota! Thank you. More
by Heather and Brian
December 05, 2015
Quick and enjoyable It was a friendly environment, very helpful, and once I made a decision on a car i was out in an hour. Thanks for your help! It was a friendly environment, very helpful, and once I made a decision on a car i was out in an hour. Thanks for your help! More
by Laura1986
December 01, 2015
Best car purchase experience I've ever had This, by far, was the fastest, easiest, and no-pressure vehicle purchase I've made. Even when it came to the financing (where a lot of dealerships try This, by far, was the fastest, easiest, and no-pressure vehicle purchase I've made. Even when it came to the financing (where a lot of dealerships try to up-sell you on warranties and packages that you never end up using) Colin helped me choose the warranty that fit my needs perfectly. All in all, very friendly and helpful staff. Would definitely buy from Wilsonville Toyota again More
by Steven Scamman
Employees Worked With
Other Employees :
Boyce Maclaurie, Colin Thompson, Jake Hachmeister
November 30, 2015
5,000 Lease check up On time and work completed in the time frame given at check-in, Great Service, oil change, tire rotation and points inspection all completed. thanks On time and work completed in the time frame given at check-in, Great Service, oil change, tire rotation and points inspection all completed. thanks More
by MPIESKER
Verified CustomerNovember 30, 2015
Simple and Good Just regular maintenance this last visit but so prompt, courteous and a nice area to wait for me and my dog. They charged a very minimal "parts only" Just regular maintenance this last visit but so prompt, courteous and a nice area to wait for me and my dog. They charged a very minimal "parts only" charge to replace a burned out brake light which I really appreciated too. More
by BETHSMITH1367
Employees Worked With
Billy Yi
