Winchester Mitsubishi
Winchester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Over estimated the costs of repairs items which excludes in warranty services of new purchases vehicles, Therefore the warranty of contract warranty is worth less in warranty services of new purchases vehicles, Therefore the warranty of contract warranty is worth less More
My salesman knew very little about the car he sold me. I was disappointed that none of the features were working come to find out they were all turned off. Car was not detailed properly. I had to go ba I was disappointed that none of the features were working come to find out they were all turned off. Car was not detailed properly. I had to go back to see about an inspection and also too have the front tag plate put on. I also inquired about the refund of the gap insurance. Paperwork was not processed the first time I went back for an alarm going off. I was told that they would cancel it all together coke to find out the guy never processed it the new guy was very rude and said it wasn’t his problem and said he would only prorate it from today forward he finally went and got my file and saw that I was correct I had signed the paperwork but he still didn’t want to backdate it he went to speak to a manager and he agreed I was due the full amount back the guy came back and 1/2 heartily apologized. I felt he did that just because he was told he was wrong. This was my first and last car I will ever buy from them. Now the service ladies are very nice and helpful I was very pleased with how they handled things. More
Ramona and Patrick were both amazing to work with. Ramona kept up with everything whilst Patrick did all the financing. Both made great efforts in communicating, but ultimately made this a really enjo Ramona kept up with everything whilst Patrick did all the financing. Both made great efforts in communicating, but ultimately made this a really enjoyable buying experience. These two are solid 10/10's and is the reason why I am going to leave the highest review for the dealership. More
Displeased isn't even the word, Disgusted rather! Mislead, not heard, pushed in a viechle and a payment I'm not wanting, Not given options just told what is what. In appropriate behavior. distrustful Mislead, not heard, pushed in a viechle and a payment I'm not wanting, Not given options just told what is what. In appropriate behavior. distrustful humans More
Professional and welcoming, from the moment I arrived, the staff made me feel valued and kept me updated on the service being performed. the staff made me feel valued and kept me updated on the service being performed. More
This was without a doubt the worst car buying experience I have had in over 40 years. I have had in over 40 years. More
Service dept was great. Always keeping me updated and informed of the service being performed. Rsango and Taylor were absolutely wonderful... the speed of the service was n Always keeping me updated and informed of the service being performed. Rsango and Taylor were absolutely wonderful... the speed of the service was not their fault. the part simply took a tour of the us by truck before they received it! lol More
I purchased a 2018 Jeep compass with 67,000 miles on it the day after I got it home, all the lights on the dashboard came on, and the car would not move. After spending $1200 I was told its a major electri the day after I got it home, all the lights on the dashboard came on, and the car would not move. After spending $1200 I was told its a major electrical problem. So I’m out 22,000 for a car no one can figure out what’s wrong with . More
Wonderful car buying experience. Clean dealership. Great and knowledgeable employees. Highly recommend this dealership. Love the outlander I purchased. Clean dealership. Great and knowledgeable employees. Highly recommend this dealership. Love the outlander I purchased. More



