Winchester Mitsubishi

I am not happy with this dealership concerning some issues that have come up with the vehicle that I purchased. issues that have come up with the vehicle that I purchased. More

This was without a doubt the worst car buying experience I have had in over 40 years. I have had in over 40 years. More

Wonderful car buying experience. Clean dealership. Great and knowledgeable employees. Highly recommend this dealership. Love the outlander I purchased. Clean dealership. Great and knowledgeable employees. Highly recommend this dealership. Love the outlander I purchased. More

Winchester Mitsubishi exceeded expectations—Tarek Maddi was incredibly knowledgeable, patient, kind and made everything seamless was incredibly knowledgeable, patient, kind and made everything seamless More

Communication after the purchase has been poor. Promises from the dealer were mostly not kept. I was very patient but regularly disappointed after the purchase. First I was told the final detailing Promises from the dealer were mostly not kept. I was very patient but regularly disappointed after the purchase. First I was told the final detailing would be done the next day and the car would be delivered to me. It was a few days later when the car was finally delivered. It was delivered with 1 key when I was told the car came with 2 keys. I called the dealership and was told they had the other key and would mail it to me. I was told the registration would be completed and the license plate mailed to me on about a month. The key did not arrive in the mail. Finally a few days before the temp tags expired, I was told they could not get the registration since I had not had the car inspected. This was the first I heard anything about inspection. I went to an inspection location and was told the dealer probably meant I needed an emissions inspection so I got that done. The registration was completed and I was told I could go to the dealership to pick up the registration and the 2nd key. I drove the 1.5 hours to pick-up both items. After the purchase I was disappointed several times due to u kept promises and bad communication from the dealership. More

I purchased a used 2013 Chevy Equinox July 25, 2025. The remote keypad was damaged very badly. I show it to Ramona the salesman and she didn"t help or say anything. Some of her colleauges said to me thi The remote keypad was damaged very badly. I show it to Ramona the salesman and she didn"t help or say anything. Some of her colleauges said to me this is a $10.-$15. fix. I went to Rich one of the salesmanagers and he verbally promised to send a new remote keypad; as of today September 08, 2025 I haven"t received the keypad. I have been repeatedly lied to my Rich, and Tee. This is very unprofessional, dishonest, untrueful, and is definitely hypocritical. I wouldn"t receommend this dearlership to anyone. More

We hadn't intended to buy a new car and was just looking but this dealer made us a deal that we couldn't refuse. The salesman ,Duane, knew his stuff about this car and he took his time showing us the things but this dealer made us a deal that we couldn't refuse. The salesman ,Duane, knew his stuff about this car and he took his time showing us the things that makes this car great. Everyone was so nice and made this so easy. More

I had the best experience when I bought my Outlander and Felt like I was family going back for service. Felt like I was family going back for service. More