Windward Ford of Hawaii

Came in for a seatbelt recall. It was done within an hour and a half. It was done within an hour and a half. More

Windward Ford service department has improved a lot with the new service manager and staff. My vehicle was taken in promptly at the appointment time. Service Manger, Will, went over problems that were fo the new service manager and staff. My vehicle was taken in promptly at the appointment time. Service Manger, Will, went over problems that were found and promptly assisted me in insuring the necessary parts were in stock and getting the additional service scheduled. Many of the names listed below are no longer at the dealership are there many hew staff members More

As an active duty service member, this was the worst dealer experience in my 30 year military career. Will not use again or recommend to others. Had to bring my vehicle back 2 times for the same issue w dealer experience in my 30 year military career. Will not use again or recommend to others. Had to bring my vehicle back 2 times for the same issue which still remains unresolved and when I received my vehicle back my display screen was messed up. Dealer refuses to fix even though they take a video of your car inside and out at time of drop off and the issue wasn't present. The technician left tools under my hood which I took pics of and showed the asst manager... but they take no responsibility for the issue.... save yourself the hassle and legal fees and find another dealer. More

Sales was very informative and attentive, no pressure, they worked to get the deal done. The finance department was not as efficient, many non returned calls and unclear information. This was a cash purch they worked to get the deal done. The finance department was not as efficient, many non returned calls and unclear information. This was a cash purchase but I still had to deal with finance and it was very frustrating. More

Friendly, courteous and professional service every time. Quality work that was both quick and convenient. Quality work that was both quick and convenient. More

I will not take any of the vehicles I have purchased from Windward Ford to the service department. This last servicing for my Ford Raptor has left me more than disappointed as I paid 800 plus dollars for a s Windward Ford to the service department. This last servicing for my Ford Raptor has left me more than disappointed as I paid 800 plus dollars for a service that did not meet what was advertised. My windshield fluid was left empty, the grill has paint removed as if break fluid spilled and grease or oil hand prints left all over the driver side interior space. More

Will Soong was very helpful and wonderful to work with. His extra care and consideration will keep us returning for future business. Thank you! His extra care and consideration will keep us returning for future business. Thank you! More

All good. Will and staff are very friendly and service is their #1 goal. Thumbs up! Will and staff are very friendly and service is their #1 goal. Thumbs up! More

Will provided amazing customer service, he explained everything. Keep me informed and up to date. I would definitely recommend friends and family to Windward Ford. everything. Keep me informed and up to date. I would definitely recommend friends and family to Windward Ford. More

they know how to work with people and have a good team of sales people that help each other out. GM is the MAN sales people that help each other out. GM is the MAN More