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Windward Ford of Hawaii

Kailua, HI

4.4
1,021 Reviews
Prepare to discover the perfect vehicle for you and your family at our esteemed Ford dealership in Kailua, HI. Our wide-ranging selection features powerful and spacious SUVs, such as the Ford Expedition with seating for seven or eight, as well as the Ford Explorer that exudes sleek style on the road. Our Ford SUV lineup also includes the Ford Edge and the highly sought-after Escape and Escape Hybrid. Embrace the world of all-electric power by choosing the Ford Mustang Mach-E, the latest addition to our Ford dealership in Kailua, HI. Seeking a performance vehicle? Look no further than our Ford dealership in Kailua, HI. Our lineup includes the Ford Mustang and the exhilarating Ford GT. At Windward Ford of Hawaii, you can also explore our exceptional inventory of pre-owned vehicles. Our selection includes meticulously maintained Ford models, along with a diverse range of cars, sedans, pickup trucks, hatchbacks and SUVs from esteemed manufacturers like Acura, INFINITI, BMW, Toyota, Honda, Chevrolet, Ford and GMC. Rest assured, all pre-owned vehicles at our Ford dealership in Kailua, HI, have undergone a rigorous inspection at our state-of-the-art Ford service center.
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725 Kailua Rd

Kailua, HI

96734

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Showing 1,021 reviews

September 08, 2023

Dealer forgot to order my part for my vehicles recall. Wasted half of my day that I requested off from work. Lost annual leave from this, very unprofessional. More

by KALEOALOHA423
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JR Serna
September 08, 2023

Thank you Windward Ford! You all are amazing people to work with. My family and I appreciate your dedication! More

by mrnoahfox
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex - thanks for all your help!
September 08, 2023

Did not top off all fluids, and the windshield wiper fluid was drain and not filled back up and the wiper system does not work right after i left the service center. (and i paid $250 for this lack of qu More

by BKYOUNG241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Rufo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Carril
3.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Mello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Minnis, JR Serna, Wayne Fukumoto, Timothy Schlak, Robert Barnes
September 04, 2023

Very bad service and scheduled maintenance cost! $1,200 for a 60k mile service appointment? More

by jimonyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
September 02, 2023

Service was great and was scheduled for a total vehicle service that I didn’t know I needed until I arrived on my appointment ended up taking the whole day. More

by alahnee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Rufo
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Workers were super nice and patient. It just took long from start to finish. From start to finish it took 5 hours. Otherwise it was good More

by kanewawilkinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Mello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian wong
August 31, 2023

From Robert to Guy to Ken- they are all top notch. I would definitely recommend them to anyone that is interested in a new car. More

by garynaka808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Carril
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Barnes
August 30, 2023

Alex was awesome! He made the deal and purchasing process simple and easy. Most pleasant and simple truck purchase we have ever made. We will recommend Windward Ford a More

by ikaika
Recommend Dealer
Yes
Employees Worked With
Alex, Josh
August 30, 2023

Great inventory, awesome customer service. Will definitely be returning in the future. Austin was our salesmen and did an excellent job. More

by grahamcc44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
August 29, 2023

Everyone was exceptionally nice and helpful. They spoke to you on a personal level and made me feel comfortable in making my decision to purchase a truck. Glad I went with a ranger instead of th More

by jordanmendonza13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Fukumoto
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