Windward Ford of Hawaii

Alex was awesome! He made the deal and purchasing process simple and easy. Most pleasant and simple truck purchase we have ever made. We will recommend Windward Ford a He made the deal and purchasing process simple and easy. Most pleasant and simple truck purchase we have ever made. We will recommend Windward Ford and especially Alex to everyone. More

Great inventory, awesome customer service. Will definitely be returning in the future. Austin was our salesmen and did an excellent job. Will definitely be returning in the future. Austin was our salesmen and did an excellent job. More

Everyone was exceptionally nice and helpful. They spoke to you on a personal level and made me feel comfortable in making my decision to purchase a truck. Glad I went with a ranger instead of th They spoke to you on a personal level and made me feel comfortable in making my decision to purchase a truck. Glad I went with a ranger instead of the frontier at Nissan. More

a gratis tire rotation would be appreciated as tires were bought from WWFord..seems the service crew has once again, changed...what is happening? were bought from WWFord..seems the service crew has once again, changed...what is happening? More

very poor mechanics, and service people. whent for oil leak almost 5 months ago and still waiting for them to repair truck.. whent for oil leak almost 5 months ago and still waiting for them to repair truck.. More

Aloha mai no - The salesmen are friendly and knowledgeable. The services are complete and thorough. Their ongoing maintenance service is easy to understand. Mahalo. knowledgeable. The services are complete and thorough. Their ongoing maintenance service is easy to understand. Mahalo. More

It was a great experience from start to finish They were very friendly and helpful very friendly and helpful More

Some very rude costumer service rep. Was not polite. Did not know to explain properly Was not polite. Did not know to explain properly More

I thought I was going to get a more personable and authentic encounter and not having to don armor for a battle given the smaller dealership and countryside dynamic. Terribly disappointed. Horrib authentic encounter and not having to don armor for a battle given the smaller dealership and countryside dynamic. Terribly disappointed. Horrible! I will take accountability for my expectations, trust and putting myself in a vulnerable space. The product is outstanding. Service and staff subpar at best. I’ve come to realize that, although I wanted a new vehicle, the process was more social experiment to examine the integrity of the human condition. I subtly informed the salesman, who was attentive but limited in his role, that I could pay cash for one of the showroom vehicles. He acknowledged. In addition, I became disappointed on the financial end and recently paid off the vehicle and removed the dealership from contractual obligations. Can you recall that scene from “Pretty Woman” where Julia Roberts returns to the store that ignored her with money to spend? Well, I’m that character and will be looking to upgrade in a year or two and will not return to Windward Ford. To quote Julia Roberts, “Big Mistake, Huge.” 😂 More

I thought I was going to get a more personable and authentic encounter and not having to don armor for a battle given the smaller dealership and countryside dynamic. Terribly disappointed. Horrib authentic encounter and not having to don armor for a battle given the smaller dealership and countryside dynamic. Terribly disappointed. Horrible! I will take accountability for my expectations, trust and putting myself in a vulnerable space. The product is outstanding. Service and staff subpar at best. I’ve come to realize that, although I wanted a new vehicle, the process was more social experiment to examine the integrity of the human condition. I subtly informed the salesman, who was attentive but limited in his role, that I could pay cash for one of the showroom vehicles. He acknowledged. In addition, I became disappointed on the financial end and recently paid off the vehicle. Can you recall that scene from “Pretty Woman” where Julia Roberts returns to the store that ignored her with money to spend? Well, I’m that character and will be looking to upgrade in a year or two and will not return to Windward Ford. To quote Julia Roberts, “Big Mistake, Huge.” 😂 More