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Windward Ford of Hawaii
Kailua, HI
1,022 Reviews
Prepare to discover the perfect vehicle for you and your family at our esteemed Ford dealership in Kailua, HI. Our wide-ranging selection features powerful and spacious SUVs, such as the Ford Expedition with seating for seven or eight, as well as the Ford Explorer that exudes sleek style on the road. Our Ford SUV lineup also includes the Ford Edge and the highly sought-after Escape and Escape Hybrid.
Embrace the world of all-electric power by choosing the Ford Mustang Mach-E, the latest addition to our Ford dealership in Kailua, HI. Seeking a performance vehicle? Look no further than our Ford dealership in Kailua, HI. Our lineup includes the Ford Mustang and the exhilarating Ford GT.
At Windward Ford of Hawaii, you can also explore our exceptional inventory of pre-owned vehicles. Our selection includes meticulously maintained Ford models, along with a diverse range of cars, sedans, pickup trucks, hatchbacks and SUVs from esteemed manufacturers like Acura, INFINITI, BMW, Toyota, Honda, Chevrolet, Ford and GMC. Rest assured, all pre-owned vehicles at our Ford dealership in Kailua, HI, have undergone a rigorous inspection at our state-of-the-art Ford service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,022 reviews
September 05, 2019
Windward Ford rocks! Christian and Wayne helped me find the truck I was looking for. No high pressure. I will definitely do business with them again when I am looking fo Christian and Wayne helped me find the truck I was looking for. No high pressure. I will definitely do business with them again when I am looking for my next vehicle. More
by JERRY67
Verified Customer
August 30, 2019
The Ford dealer to visit This is the Ford dealer to service your vehicle. The others do not come close to what this place can do. The staff is very knowledgeable to service wh This is the Ford dealer to service your vehicle. The others do not come close to what this place can do. The staff is very knowledgeable to service what you have. More
by GSHIMONO
Employees Worked With
Bella Yamashita, Lance Tengan, Tinei Sua, Kyle Prisely, Gail Miyasaki.
August 30, 2019
During 60K service, they broke my oil dipstick handle I needed a replacement battery, new wiper blades and a 60K service on my Ford Escape. Service manager John K. told me their mechanic had a late start I needed a replacement battery, new wiper blades and a 60K service on my Ford Escape. Service manager John K. told me their mechanic had a late start and would not be able to finish that day. As I did not need the car I told him to keep it overnight. I picked it up the next morning and drove home. I had checked my oil before the service visit. An hour after getting the car home, I went to check the oil again only to find that I could not because the dip stick handle was broken off and what was left of the plastic handle was stuck in the dipstick tube. Clearly the service manager did not know about it until I called him. I suspect there's an issue with one of their mechanics. I think it's unconscionable to break a part during service and not fix it on the spot, or worse to send the customer away without telling them. John scheduled me to bring the Escape back. I did and after waiting a while, I was told they had the wrong dipstick and would have to order another. Bottom line was it took 3 visits to complete the 60K service. To their credit they did replace the dipstick at no charge to me. More
by EMARMOL60
Employees Worked With
Service Advisor - John Kurtelawicz
August 28, 2019
Great dealing with Don Comeaux and Christian I have been taking my vehicles to Windward Ford for the past 15 years. Great service, friendly staff. Parts department is well stocked. The Saturda I have been taking my vehicles to Windward Ford for the past 15 years. Great service, friendly staff. Parts department is well stocked. The Saturday service is great. More
by COMIJA
Employees Worked With
Christian Dilullo, Don Comeaux
August 20, 2019
Fast service There was a safety issue with my new ranger I purchased there. They gave a loaner and fixed my truck within 24 hrs. They were transparent about the is There was a safety issue with my new ranger I purchased there. They gave a loaner and fixed my truck within 24 hrs. They were transparent about the issue. ( loose wiring) Th e technician did a very thorough job to insure that it wouldn't happen again. Good job!!! More
by NORTONTECH
August 15, 2019
Service Overall I’m very pleased with the service. Did have to wait approximately 10 minutes after I paid my bill till I got into my vehicle to leave. Not a p Overall I’m very pleased with the service. Did have to wait approximately 10 minutes after I paid my bill till I got into my vehicle to leave. Not a problem on this day but if I was there on a busy day I would not be so happy as there were two employees sitting in front of me and they did not even inquire if I needed assistance. More
by 808barbz
Employees Worked With
JR Serna
August 14, 2019
EcoSport Purchase Don C. was very helpful and straightforward. I enjoyed working with him very much. I will definitely be back the next time I need a new car. Don C. was very helpful and straightforward. I enjoyed working with him very much. I will definitely be back the next time I need a new car. More
by jGar
Employees Worked With
Don Minnis, Don Comeaux
August 13, 2019
Engine malfunction An electronic device needed caused a delay in the service of my vehicle. The part was ordered however it was the wrong part causing inconvenience for An electronic device needed caused a delay in the service of my vehicle. The part was ordered however it was the wrong part causing inconvenience for my situation specifically transportation. However, it was later addressed by providing a rental, so it hasn’t minimize my attitude about Windward Ford I’ll still keep coming. Mahalo More
by MUAINAJ
Employees Worked With
JR
August 11, 2019
Very good service We were not satisfied with the service we were getting at another Ford location, so went back to Windward Ford. Best decision we could have made. We were not satisfied with the service we were getting at another Ford location, so went back to Windward Ford. Best decision we could have made. More
by Leslie
Employees Worked With
Kyle
August 10, 2019
new ford ranger! Great service, our salesman Jeffrey was very professional and I got a fair trade in on my Jeep. The price was stated clearly so it was easy to underst Great service, our salesman Jeffrey was very professional and I got a fair trade in on my Jeep. The price was stated clearly so it was easy to understand, there was little haggling. I got 0% financing. I’m very pleased with this car buying experience and my for ranger drives awesome. More
by M0404
Employees Worked With
Jeffrey Salazar
