
Windward Ford of Hawaii
Kailua, HI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Awesome Sales Team I would like to say Thank You to Wayne for make me comfortable in purchasing my very first new vehicle and making me feel like family. I would definit I would like to say Thank You to Wayne for make me comfortable in purchasing my very first new vehicle and making me feel like family. I would definitely recommend people to your folks dealership because of people like Wayne and Don! Don was super detailed when going over our finances paperwork. They make you feel like you are part of the ohana and very Aloha! More
Big and Easy Professional and friendly attention from Guy and Jeff and Chris made this car buying experience at Windward Ford as comfortable as it could possibly b Professional and friendly attention from Guy and Jeff and Chris made this car buying experience at Windward Ford as comfortable as it could possibly be, and I couldn't ask for more. Big mahalo to the Windward Ford team. More
Excellent service and very friendly. Very professional, fast, clean service center, and with always with Aloha. Will always bring my Ford to Windward for the best service. (3 year custome Very professional, fast, clean service center, and with always with Aloha. Will always bring my Ford to Windward for the best service. (3 year customer). Mahalo, guys. More
Great service I have been servicing my F150 at Windward Ford since 2008. Yesterday was the first time ever that my service took less than two (2) hours. In the past I have been servicing my F150 at Windward Ford since 2008. Yesterday was the first time ever that my service took less than two (2) hours. In the past, just for routine service, I have waited over five (5) hours. Please keep up this great service. More
Awesome experience I can always rely on the guys in the service department to take good care of me and my car. I will definitely be going back. I can always rely on the guys in the service department to take good care of me and my car. I will definitely be going back. More
They fit me in and fixed me up in no time My car started stalling on way to work on Tuesday. I barely made it back to Windward Ford and John got me a ride home and my car in immediately and fi My car started stalling on way to work on Tuesday. I barely made it back to Windward Ford and John got me a ride home and my car in immediately and fixed. And I was on my way back into work in no time. More
Service was great. Process was fast. Sales person was nice and helpful. Not sure why you need the vin # from a purchase loan agreement form for the com was great. Process was fast. Sales person was nice and helpful. Not sure why you need the vin # from a purchase loan agreement form for the competitive pricing discount. The car's registration and insurance card shows you who owns the car, the year and the make of the car. More
Absolutely Excellent Service Windward Ford is absolutely incredible! They had the best service throughout the entire process of us getting a new vehicle. From test driving to answ Windward Ford is absolutely incredible! They had the best service throughout the entire process of us getting a new vehicle. From test driving to answering our random questions regarding different makes and models, they were so patient! They were quick and we were in & out within a couple hours, unlike some of our past experiences at other dealerships! The Windward Ford Family definitely took great care of us! They are amazing! More
Thorough Service I've had some bad experiences with Ford Services before, the last one I dealt with in CA effectively would make my car worse more often than not when I've had some bad experiences with Ford Services before, the last one I dealt with in CA effectively would make my car worse more often than not when I went to pick it up. Windward Ford put them to shame within the first few moments of me dropping off my vehicle. Not only did they go above and beyond to test to make sure there was no issue with my car, (Car was recently shipped, and a check engine light was on indicating a cylinder misfired) to further test to make sure there is nothing wrong, they put forth the effort to swap the coils so that if there is an issue, we'd be able to spot it. This is comforting because even though they feel nothing is wrong with the actual car, they are still willing to confirm it with this bit extra, and if the pop up shows again, we'd know what exactly is happening. Furthermore, I had my car inspected and looked over before I shipped it over, saying nothing was wrong, all the usual stuff. Windward however double checked it, and found flaws the other place was neglecting, some which may have been there for over a year without them updating me. This shows me that they care enough to ensure my vehicle is properly serviced, and not just fixed enough to get me out of the shop, or bleed me of my hard earned money. The only negative I could give, is perhaps the price is a tad high, but so far, it feels worth it for the efforts. I would definitely recommend. More
Excellent I want to especially thank Service Advisor John Kurtelawicz...he called me when any extra problems came up. He explained everything including what it I want to especially thank Service Advisor John Kurtelawicz...he called me when any extra problems came up. He explained everything including what it would cost. John was amazing, I even asked him what was Bill was up to at one point and he immediately reponded. I thank him for that! More