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Windward Ford of Hawaii

Kailua, HI

4.3
1,020 Reviews

725 Kailua Rd

Kailua, HI

96734

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1,020 Reviews of Windward Ford of Hawaii

December 15, 2023

Mileage service and state inspection were fine. The fact that dealership did not have the parts available for recall from Ford was disappointing. More

by jboster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk and cashier
December 15, 2023

Salesman was the best! No high pressure and kept negotiating with our best interest in mind. More

by llaigo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Davis, Rose Rufo, Don Minnis, JR Serna, Ken Carril, Wayne Fukumoto, Guy Mello, Timothy Schlak, Robert Barnes
December 14, 2023

Friendly Staff and accommodating waiting area were clean and comfortable. Sales clerk Alaina was very nice and helped answer a lot of my questions. More

by tanaleon11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina
December 13, 2023

I took my car to fix cause there’s was a noise on my dashboard. They told me was my actuator and paid $800 to get it fixed the next day the same noise is back again. I take it again and they said it was More

by carolinatuzzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Minnis, Robert Barnes
December 12, 2023

people are good to work with, experienced, and full of Aloha. Unfortunately the prices are really inflated. More

by Rickkelley54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Khoo-Mohr
December 12, 2023

Josh was very friendly and great with follow up calls and alerts. This is why I ended up buying from you folks. More

by garcia.maurice17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Carril
December 11, 2023

The Staff was helpful and seemed to care about my issue. They had a great attitude and got my vehicle fixed quickly so that I didn't have any downtime from work at all! Thanks Windward Ford!!! More

by Bigfox808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devina?, Al Davis, Ken Carril, Guy Mello, Robert Barnes
December 09, 2023

Alex was a great Sales rep he didn’t try to get over on my husband and I and had so much patience! More

by Kyhanaashline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
December 08, 2023

There was no problem when I dropped it off for the recall and when I actually got the truck back a month later it had more problems More

by CORY_E_91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
December 08, 2023

Windward Ford is the best in all of Hawaii thank you the entire management and staff for your outstanding service of our vehicles. I will recommend you to family and friends. More

by kellyboydelima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Davis, Rose Rufo, JR Serna, Ken Carril, Guy Mello, Robert Barnes
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