Windward Ford of Hawaii

Friendly people. I had one of my better experiences at a dealership here. Definitely recommend. I had one of my better experiences at a dealership here. Definitely recommend. More

Very personable, Very Professional, easy to work with, everthing was upfront and honest. Would be a repeat customer. with, everthing was upfront and honest. Would be a repeat customer. More

I waited a long time for my Maverick it was totally worth it. The dealership was good to work with and helped me understand the process. worth it. The dealership was good to work with and helped me understand the process. More

Customer service is fine. This dealer adds a significant markup (25% over MSRP) for all vehicles. Sad to say, but this is the lowest of the three Ford dealerships on-island. T This dealer adds a significant markup (25% over MSRP) for all vehicles. Sad to say, but this is the lowest of the three Ford dealerships on-island. They also add extras to the vehicles such as marking and registering catalytic converters and etching VIN numbers in windows which you cannot opt out of which adds another 3K to every vehicle. The fact that you cannot get a vehicle at MSRP docks 2 stars from this dealership in my book. More

It took a very long time to get our truck fixed. We had to bring it back a handful of times and it sat in the lot unnecessarily for numerous days. Poor communication with the service department. We had to bring it back a handful of times and it sat in the lot unnecessarily for numerous days. Poor communication with the service department. More

People were very polite with an awesome sense of humor. They all made use feel very comfortable like family!! They all made use feel very comfortable like family!! More

There was a bit of confusion and reluctance about the need for the recall service, but once I confirmed that I wanted it done, all went very well. I got a ride home and back to the dealership when the j need for the recall service, but once I confirmed that I wanted it done, all went very well. I got a ride home and back to the dealership when the job was complete, all provided by the dealer immediately upon finish of the original paperwork and the completion of the job. More

My service advisor Alina was great . She’s the best . Tries to really help you She’s the best . Tries to really help you More

A very friendly, professional and an enjoyable experience. Plan on returning whenever I have a need to! experience. Plan on returning whenever I have a need to! More

Great welcoming customer service. Alaina Davis is awesome! Accommodating at last minute inquiry for service maintenance . Alaina Davis is awesome! Accommodating at last minute inquiry for service maintenance . More