Windward Ford of Hawaii

They had my car for 5 hours and didn’t even touch it. When asked about it, they said that they’d “make an exception” for me and make an actual appointment, and were extremely rude, including the manager. When asked about it, they said that they’d “make an exception” for me and make an actual appointment, and were extremely rude, including the manager. More

Austin was fantastic. Superior customer service. He made us feel very comfortable and was very responsive to our questions Superior customer service. He made us feel very comfortable and was very responsive to our questions More

I was treated well when I purchased the vehicle 3 years ago and paying off the lease recently was handled well although it was a long process ago and paying off the lease recently was handled well although it was a long process More

Wil in service was exceptional, way better than the previous service manager! Thanks for working with my 3rd party warranty! previous service manager! Thanks for working with my 3rd party warranty! More

We’ve purchased multiple vehicles from Guy Mello at Windward Ford. Always a positive experience; Guy & his team are always straight with us. If you’re in need of a new or pre-owned vehicle, check out Windward Ford. Always a positive experience; Guy & his team are always straight with us. If you’re in need of a new or pre-owned vehicle, check out Guy & his team at Windward Ford! More

Will recommend but the tire pressure was not checked (low air left tire) and car not detailed when delivered. air left tire) and car not detailed when delivered. More

This dealership has the fast action on my vehicle needs. Great service and friendly staffs! Great service and friendly staffs! More

Dropped off my Bronco for a soft top repair and was notified 5.5 hours later that no repair was possible. This after waiting more than a month for the repair part under warranty. notified 5.5 hours later that no repair was possible. This after waiting more than a month for the repair part under warranty. More

The service on the car was good. My issue is with the Service Advisor. There is a dispute between the claim sent to American Auto Shield. SA said the claim was authorized. AAS said My issue is with the Service Advisor. There is a dispute between the claim sent to American Auto Shield. SA said the claim was authorized. AAS said it was not authorized and denied the claim.. I called back and left a message for SA who never returned my call. More

Easy to deal with. Excellent service. Friendly staff. Got an okay deal on in demand car. Excellent service. Friendly staff. Got an okay deal on in demand car. More