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Windward Ford of Hawaii

Kailua, HI

4.3
1,020 Reviews

725 Kailua Rd

Kailua, HI

96734

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1,020 Reviews of Windward Ford of Hawaii

October 17, 2023

You guys don’t want a review from me. Just suffice to say I won’t ever be back for service. Maybe for a purchase. MAYBE More

by Mrbillywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales
October 16, 2023

The customer service was excellent, however, the cost to have my vehicle looked at and diagnosed by a certified Ford dealership was way too much. After reviewing what they charged and comparing the suggeste More

by AIMEEA.COOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prefer not to say
October 16, 2023

I was extremely pleased with my service at Windward Ford. Not only did they fix my vehicle, but they finally diagnosed and fixed a problem I’ve had with my vehicle for years that other dealers haven’t been More

by WILLIAMBRYANTCAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will song
October 15, 2023

The best buying experience I have had with Ford. Windward Ford made the process really easy and I enjoyed the entire experience. If you just communicate with you want and how you want to structure More

by backtothebarnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Butler, Josh Nelson-Willis, Michael Lee, Al Davis, Guy Mello, Robert Barnes
October 14, 2023

THE FOLKS AT WINDWARD FORD WERE VERY HELPFUL KIND AND COURTEOUS. THEY EXPLAINED WHAT THEY WERE GOING TO DO AND GAVE ME AN APPROXIMATE TIME LINE. More

by chris@tileandnaturalstonehawaii.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Serna
October 14, 2023

Repair person don’t return calls, called 4x. Only Will return calls “Will” service manager. I was out of my truck for 1.5 months. They don’t have any loner to use. When I bought the truck it say More

by Reg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will song
October 11, 2023

Get your own ford ! I enjoy windward ford sales "Austin Butler was very helpful " mahalo More

by phillipalpis808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Butler
October 04, 2023

Service department mis-identified cause of break in exhaust as having been cut in two. After insurance adjuster checked, the flexible exhaust pipe had rusted in two. Bumper-to-bumper warranty did not More

by guywfarr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JR Serna
October 03, 2023

As a Resident Manager of an AOAO I am set with the task of finding new vehicles. Unfortunately the process is a little more difficult to buy a vehicle for an Association than for personnel. After visiting More

by hokuloa808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Butler
October 02, 2023

Incredibly helpful staff, they made sure that I got necessary maintenance done on very short notice. Thank you to all of them. More

by dbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
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