Windward Ford of Hawaii

My 81 year old mom went in to have the tire pressure sensors checked the service man raised his voice at her she panicked and got confused she ended up with an oil change a full service and a 625$ bill sensors checked the service man raised his voice at her she panicked and got confused she ended up with an oil change a full service and a 625$ bill the worst service ever the oil was changed 2 months prior I will never recommend Windward fire to anyone ever again I will be spreading the word More

ON time with no problem good service amen, the best in Hawaii. No need to worry about anything. Hawaii. No need to worry about anything. More

I posted this same review on yelp… I bought a new truck in October and had some minor frustrations with the process, but at the end of the day got the truck I wanted at a fair price. I've had some st truck in October and had some minor frustrations with the process, but at the end of the day got the truck I wanted at a fair price. I've had some struggles in the past with this dealership's service department and can say things have changed. There is clearly new management and phones are answered, updates are communicated, employees are happy and helpful. They have a new phone system that works, next texting system that works, and a new only customer interface that works. On top of that courtesy shuttles and loaner vehicles are available when you wouldn't dare ask in the past. I'm happy to say I would recommend this dealer to family and friends. P.s. I even missed my service appointment because I forgot to bring my key with me and then still got me in the next day and took care of a few things I wasn't scheduled for. This place has really turned around their service. P.p.s. Shout out Bee and Will in service and Robert the new GM. More

Great strides forward toward better customer service. Worked with me to get the best deal. Worked with me to get the best deal. More

Excellent service. Fantastic experience. The entire team was terrific. Very considerate in all aspects of the transaction. Guy and Ben were totally awesome. Fantastic d Fantastic experience. The entire team was terrific. Very considerate in all aspects of the transaction. Guy and Ben were totally awesome. Fantastic dealer. I would highly recommend them. More

Love the work done, fantastic service team! 5 stars if there was shuttle service. Thanks! 5 stars if there was shuttle service. Thanks! More

Great Service. They were very helpful and keep me posted on my vehicle service and up coming service. They were very helpful and keep me posted on my vehicle service and up coming service. More

Your service people are terrible I have had a problem with the AC for the whole time I have had a truck and they do nothing about it.....I am at the point of getting my lawyer involved! with the AC for the whole time I have had a truck and they do nothing about it.....I am at the point of getting my lawyer involved! More