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Woburn Toyota
Woburn, MA
2,157 Reviews
We're Woburn Toyota - your smart choice for new and used Toyotas, other used vehicles, finance and service. Our goal is to make buying your next vehicle the kind of experience that earns your recommendation to family and friends. We invite you to use the Web tools here on our site or stop by our dealership. We're located at 394 Washington St., Woburn, MA. Woburn Toyota 800-649-0400
At Woburn Toyota, our goal is to sell the best vehicles at the lowest prices and treat our customers with respect. As a Massachusetts Toyota dealer, we believe when you choose Woburn Toyota you are making the right choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,157 reviews
May 14, 2018
Service Thank you always great service. I'll be back the next time something comes up with my vehicle. Always convenient, thorough, and quick. Thanks again Thank you always great service. I'll be back the next time something comes up with my vehicle. Always convenient, thorough, and quick. Thanks again More
by dpporreca
Verified CustomerEmployees Worked With
Anthony Petrella
May 14, 2018
Brakes replaced Renata was awesome she was so helpful and double checked an oil issue too and gave us a loaner car for free which was so great Renata was awesome she was so helpful and double checked an oil issue too and gave us a loaner car for free which was so great More
by JONATHAN_SCULLY
Employees Worked With
Renata Starbranch
May 14, 2018
Very happy customer I was able to negotiate the purchase online. We agreed to a price over a few hours. Made an appointment to finalize paperwork. Had a great salesperson I was able to negotiate the purchase online. We agreed to a price over a few hours. Made an appointment to finalize paperwork. Had a great salesperson Scott H. Very professional. Very helpful. Took ownership of the process. The finance department was quick and painless. This was the second car my family purchased from Woburn over the last 8 weeks. My daughter bought a new Rav 4 about 8 weeks ago. I definitely though my transaction was easier. I felt I got a fair price for my Tundra. I’ve owned multiple Toyota’s. This was my first purchase with Woburn. I am a former IRA and Jaffarian customer. Look foreard to future purchases with Woburn. Again can’t say enough good things about Scott anf Hank. They were great. My hope is that I will be as happy with your service department when I use them in the future. Sincerely Frank More
by Fmarshall4186
May 14, 2018
good car, properly prepared, delivered on time I bought a 2018 Prius 3 with sun roof, at a competitive price. It was delivered on time with no problems. The salesman, Mo Naim, took care that all m I bought a 2018 Prius 3 with sun roof, at a competitive price. It was delivered on time with no problems. The salesman, Mo Naim, took care that all my requirements were met. The building and parking lot are very congested during the present construction, but people worked around it. I have been buying Toyotas from then for over 20 years now. Hopefully after construction is over I can give them 5 stars. More
by AMILLNER
April 30, 2018
Easy, straightforward and pleasant to deal w Zach and Wally It was a pleasure to deal with Zach and Wally. Despite the craziness of a month-end Saturday, the process was smooth and easy. We did have one small It was a pleasure to deal with Zach and Wally. Despite the craziness of a month-end Saturday, the process was smooth and easy. We did have one small hiccup but Wally was very gracious and handled things perfectly, to my amazement and total satisfaction. Also, they handle everything from A-Z. All in all one of my best car buying experiences. Two thumbs up! More
by paulflemming
Employees Worked With
Wally Sabet , Zach Winski
March 31, 2018
Amazing customer service The minute I walkyd in there amid all 5he craziness of the new showroom going on I was wowed with the level of customer service. Everyone from my sale The minute I walkyd in there amid all 5he craziness of the new showroom going on I was wowed with the level of customer service. Everyone from my sales person Edwin to the Sales Manager Wally to Hank in Finance and Floor Manager Robin Duquette the level of customer service was truly amazing. Negotiated a deal that was fair for my budget with no hastles. More
by CHEF2436
March 19, 2018
Humiliated and insulted. We went to check on used car by was humiliated and insulted by the manager Mr Welly. Since his pressure tactics of selling at a higher rate didnt work We went to check on used car by was humiliated and insulted by the manager Mr Welly. Since his pressure tactics of selling at a higher rate didnt work he insulted us. It was the worst customer service I have receive in my life. More
by NILADITYA ROY
February 13, 2018
My 2017 Rav4 This is my fifth vehicle from Wobur Toyota ... it’s been pleasure to deal with Mo and Karl ... keep the good work ... will keep coming back ... I can’ This is my fifth vehicle from Wobur Toyota ... it’s been pleasure to deal with Mo and Karl ... keep the good work ... will keep coming back ... I can’t wait for the new building More
by Hana2005
February 07, 2018
Misleading deceiving , disrespectful to customers I requested a quote online from them on Sienna 2018 Limited premium, a lady her title is business development contacted me with an MSRP and a finance I requested a quote online from them on Sienna 2018 Limited premium, a lady her title is business development contacted me with an MSRP and a finance prices which are good for me, I was clear with her in the email about the trim I want , and I asked for the OTD price since I'm 50 miles away, She said she can't give OTD price till I go there to appraise my car. She asked if I have time today (snowy, feezing rain day) or tomorrow. I picked the same day since I had commitment the following day. I left work, drove the 50 miles, to meet with someone after they made me wait around 20 min. to give me a price 10k more saying the other lady doesn't know well. I was in a shock asked for a manager, a manager came his name is John and he said he apologises and he really was careless that I was mislead with what I got (I have the email thread I showed it to him) disrespectfully, he said it's nothing he can fix, other than telling other managers. I wasted my time, put myself in danger of driving after this lady sent me a wrong number. they also tried to push other cars they have on the lot for me to buy . Unprofessional, disrespectful for customers' and careless. More
by MARYAM DANIEL
Employees Worked With
John Moraites, Prince Amadi
January 19, 2018
Very thoughtful We had recently experienced a bad car accident and were stressed about buying a new car. Reidar was extremely considerate and kind, and helped us with We had recently experienced a bad car accident and were stressed about buying a new car. Reidar was extremely considerate and kind, and helped us with each process of dealing with the totaled car up to leasing a new car at the dealership. He truly went above and beyond during one of the scarier times of our life, and we are very grateful to him and his guidance and generosity. More
by mcdonma
Employees Worked With
Reidar Davies
