
Woburn Toyota
Woburn, MA
Filter Reviews by Keyword
By Type
Showing 2,157 reviews
Lacking customer service 1-The service department did not return my calls regarding service issue follow up. 2-The service department called me at the end of the day to con 1-The service department did not return my calls regarding service issue follow up. 2-The service department called me at the end of the day to confirm my need for a ride and forgot to pick me up. I will not return to Woburn foreign motors. More
Awesome service for my moms car. My mom's car was making loud noise anytime she was breaking or backing up. I brought in the car and Mike Gilgun was really helpful Mike explained all My mom's car was making loud noise anytime she was breaking or backing up. I brought in the car and Mike Gilgun was really helpful Mike explained all the possible scenarios that could result in the noise and then he brought the car in to one of the techs. Turned out she needed breaks and rotors. They took care of it fixed and the price wasn't ridiculous either. I've always been skeptical of dealerships but I've found the one. More
Great service On July 30, I serviced my car for my breaks, at Woburn toyota. As my long time service provider since 2001, this experience was as any all other servi On July 30, I serviced my car for my breaks, at Woburn toyota. As my long time service provider since 2001, this experience was as any all other services execellent. My car runs well and it's not making any noises as previously due to the brakes and was in excellent clean condition when I picked up. I r commend my long time service advisor, John Russo as one of the best there, if not the best. More
Leased a 2017 Corolla Khasin was awesome, no pressure and got a great deal. Also leased another Corolla for my daughter. 2 Cars in 2 week. Finance people are great. Wen Khasin was awesome, no pressure and got a great deal. Also leased another Corolla for my daughter. 2 Cars in 2 week. Finance people are great. Went to other dealer's this one is a winner! More
To the rescue. While changing my spark plugs, I separated the rubber boot inside sleeve without knowing it. I couldn't get the spark plug out then. So I called W While changing my spark plugs, I separated the rubber boot inside sleeve without knowing it. I couldn't get the spark plug out then. So I called Woburn Toyota, set up an immediate appointment on a Friday !!! and I was soon ok and back on the road again. More
New 2017 Toyota Tacoma purchase Woburn Toyota is the place to purchase a new Toyota sales ,service, finance people are all great my salesman Joey Bertin was outstanding in helping me Woburn Toyota is the place to purchase a new Toyota sales ,service, finance people are all great my salesman Joey Bertin was outstanding in helping me get into a new Tacoma. More
Customer Oriented I purchased my Toyota Corolla new in 2013 and have had all my maintenance done at Woburn Toyota. I haven't had any issues with the car other than rou I purchased my Toyota Corolla new in 2013 and have had all my maintenance done at Woburn Toyota. I haven't had any issues with the car other than routine maintenance. I plan to keep my car for at least a few more years and trust Woburn Toyota to service my vehicle as always. I also take advantage of the the shuttle ride back and forth from my house so I don't have to wait long in the service area when they know it's going to take extra time. Christine Melrose, MA More
Top Notch Sales Support Woburn Toyota and especially its sales representative, Mike Quevillon, surpassed our expectations for great customer service. Mike, thanks so much for Woburn Toyota and especially its sales representative, Mike Quevillon, surpassed our expectations for great customer service. Mike, thanks so much for all your help especially in scheduling your time to meet our hectic schedule. It made it worth our effort coming down from NH. Great job More
Worst service ever Didn't have the one part for the repair that they knew they needed. It's a recall part. Notified me 90 minutes after I dropped off, 30 minutes befor Didn't have the one part for the repair that they knew they needed. It's a recall part. Notified me 90 minutes after I dropped off, 30 minutes before it was due to be fixed, that they didn't have part!!!! More
Very good service. I have been a customer for many years and have always received very good service. I feel I can trust the technicians. Trust in a service department I have been a customer for many years and have always received very good service. I feel I can trust the technicians. Trust in a service department is very important. More