
Woburn Toyota
Woburn, MA
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Outstnding experience with my new RAV Abdou was awesome, professional, and just a very nice person to deal with my new car purchase. thank you We have been a returning customer f Abdou was awesome, professional, and just a very nice person to deal with my new car purchase. thank you We have been a returning customer for many cars More
Came back For A second Vehicle! Prince Amadi & Karl Saleh did such a great job with my previous sale that I came back for a second vehicle. They are now 2/2!! Amazing staff got every Prince Amadi & Karl Saleh did such a great job with my previous sale that I came back for a second vehicle. They are now 2/2!! Amazing staff got everything taken care of despite my exam schedule and fact that I live in New Hampshire. Couldn't have asked for more! More
30,000 mile service/state inspection My tire pressure light came on and my Toyota RAV4 limited was due for its state inspection sticker as well as 30,000 mile service. Even though My tire pressure light came on and my Toyota RAV4 limited was due for its state inspection sticker as well as 30,000 mile service. Even though I didn't have an appointment since the tire pressure warning light came on and I was in the vicinity of my dealer, I call John Russo directly and asked if there was anyway you could get me in at the very least to reset the tire pressure light and make sure my tires were OK as well as getting the state inspection done. He explained that they were booked until next Wednesday but told me to come in anyway to make sure the tires were safe and to get the inspection done . He offered to also complete the 30,000 mile service if I could wait, even though there were a large amount of customers already waiting for their vehicles to be serviced. I opted to have him do all the work as I was already there and could spend the time while they got my vehicle serviced and inspected. This is my third vehicle I purchased from Woburn Toyota and even though I now live in the city of Boston over 30 minutes away from the dealership which was my local dealership initially, I still choose to drive here for all my service needs even though there is another Toyota dealership 10 minutes from where I currently live. I am a very loyal sales and service customer to Woburn Toyota. They always treat me right and have taken exceptional care of me especially John Russo in Express Lube. As always John Russo is professional, friendly and honest. The multi point inspection revealed I needed some repairs, some of which were performed today. John went over the work that was done and what future work will need to be done and thoroughly explained everything to me. John Russo is always available if I have any questions or issues with the vehicle over the telephone and on numerous occasions has talked me through problem-solving on the telephone to success. He is one of the primary reasons I continue to do business with Woburn Toyota and have them exclusively service my 2015 RAV4 Limited. More
Hany Fares is very helpful to us and did a great job He is friendly and does take care what we need.and he do his work with us and getting done good. excellent work and polite smile too. He is friendly and does take care what we need.and he do his work with us and getting done good. excellent work and polite smile too. More
Abdou Ouhaj, He is very helpfu to us. And excellent work. He is friendly and does take care what we need.and he do his work with us and getting done good. excellent work and polite smile too. He is friendly and does take care what we need.and he do his work with us and getting done good. excellent work and polite smile too. More
My experience was so great i returned for a second vehicle! My experience with sales staff, Prince Amadi, and Karl Saleh in finance, was pleasant, expedient, and met all of my needs so effectively, that I retur My experience with sales staff, Prince Amadi, and Karl Saleh in finance, was pleasant, expedient, and met all of my needs so effectively, that I returned for a second vehicle! Excellence in every area. Thank you Woburn Toyota, my friends are on their way! Elizabeth Kane More
Will come back to buy cars in future We got our 2016 Highlander from this dealer. Ernest is very helpful and the transaction is very smooth. We hope the protection plan will be useful. We got our 2016 Highlander from this dealer. Ernest is very helpful and the transaction is very smooth. We hope the protection plan will be useful. More
Very easy, fair priced I have two cars that are regularly serviced at Woburn Toyota. Each time the work is done promptly and with a smile. Pricing has always been fair for I have two cars that are regularly serviced at Woburn Toyota. Each time the work is done promptly and with a smile. Pricing has always been fair for both quick service or major repairs. I cannot recommend them enough. More
Great experience with Ernest Came into buy a new Highlander. Found the process easy and fair. Would recommend buying a new car from Woburn Toyota. Ernest was great. Informed, frie Came into buy a new Highlander. Found the process easy and fair. Would recommend buying a new car from Woburn Toyota. Ernest was great. Informed, friendly, and a generally great experience, More
Customer service that is above and beyond My boyfriend and I bought a 2017 Toyota Corolla from Robert Fahey and had a great experience with him. We initially contacted him via email which led My boyfriend and I bought a 2017 Toyota Corolla from Robert Fahey and had a great experience with him. We initially contacted him via email which led to an in-person visit. He understood our needs and helped us get the best deal possible. He even went above and beyond. When we went to pick up our new car, we realized that the automatic car started hadn't been installed (this was an oversight but not on Robert's part). Robert came a few days later to our house and took our car back to the dealership to get things sorted out. We didn't have to lift a finger other than to hand him the keys. I would recommend contacting Robert Fahey if you're looking to buy from this dealership - he was great to work with. More