
Woburn Toyota
Woburn, MA
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Amazing First-time Buyer Experience From the moment I stepped onto the property, I was met with welcoming smiling faces, that offered their services immediately. Everyone is so nice. My From the moment I stepped onto the property, I was met with welcoming smiling faces, that offered their services immediately. Everyone is so nice. My first-time buyer nerves quickly disappeared. I met with Ernest, who was absolutely awesome! He was very knowledgeable, patient (especially with the added stressor I like to call mom), charismatic, and empathetic towards my concerns and feelings. During the time spent at this establishment, it didn't feel like a business venture, but time we'll spent with friends. I was treated like a person and not another number. For instance, my mother suffers from diabetes and hadn't eaten all day. As soon as Ernest caught wind of this, he brought her back lunch and a beverage (not from the vending machine). I am so content with my purchase, and cannot wait to buy another vehicle from here! Absolutely incredible experience. If you're looking for efficient, knowledgeable, and genuine service...Ernest is your man, and Woburn Toyota is the place! More
Great service John Russo did a fine job of explaining the routine 35K service and showing me various options for additional work based on what the service tech foun John Russo did a fine job of explaining the routine 35K service and showing me various options for additional work based on what the service tech found. More
Great Service Just took my Toyota RAV 4 after Maintenance Requesting show and warning me.. Cant wait until one week.. Went in early.. Take me one hour to be done. Just took my Toyota RAV 4 after Maintenance Requesting show and warning me.. Cant wait until one week.. Went in early.. Take me one hour to be done. Great Service Barb B. More
Quick, caring service Had to have a tire replaced following a road construction mishap. Marc showed genuine concern, kindness and speed in taking care of my problem. We e Had to have a tire replaced following a road construction mishap. Marc showed genuine concern, kindness and speed in taking care of my problem. We even spoke a little French in an attempt to reduce my stress. I'm grateful. More
Great Service! Just took my Toyota Highlander in for it's first service at 5,000 miles. I got there early and was in and out in about 30 minutes. John Russo explaine Just took my Toyota Highlander in for it's first service at 5,000 miles. I got there early and was in and out in about 30 minutes. John Russo explained all that was done to my car and what to expect on the next visit. He was pleasant, knowledgeable and funny too! All the work is covered by my lease with is amazing! Very happy! More
Awesome Leasing Experience! We were in the market for a new lease so I emailed the sales team at Woburn Toyota looking for quotes on leasing a Toyota Highlander. After getting an We were in the market for a new lease so I emailed the sales team at Woburn Toyota looking for quotes on leasing a Toyota Highlander. After getting an immediate response, we were very happy so decided to take the next step and visit the dealership. We met with Abdou Ouhaj who was just a pleasure to work with. There was no messing around and we felt like Abdou was truly trying to get us the best deal possible. It was an overall great experience. When the lease is over, we will absolutely be coming back to Abdou for our next purchase and we have already given out his name to many friends looking for cars! More
Very responsive and efficient! I had a significant problem develop with my 2006 Corolla and also needed to have a recall taken care of on very short notice. I spoke with Rich Aless I had a significant problem develop with my 2006 Corolla and also needed to have a recall taken care of on very short notice. I spoke with Rich Alessi, who has been tremendous for me over at least the last 15 years, and he helped get everything arranged on my very tight schedule. Rich Dalton handled the service when I brought the car in, and everything was taken care of quickly and efficiently - including quickly diagnosing the problem that was much more serious (but readily remedied). I fully expect to continue using Woburn Toyota service for the foreseeable future, both because of the service I received this time and because of how helpful Rich Alessi has been for as long as I can remember. More
Great service John Russo is always helpful and polite. He even took the time to tell me about a recall that needs to be taken care of soon. He always goes out of hi John Russo is always helpful and polite. He even took the time to tell me about a recall that needs to be taken care of soon. He always goes out of his way to ensure that I leave satisfied. More
Great service! Very helpful and pleasant staff here. Sometimes the prices are a bit high but service is excellent. They have a nice place to work on my computer whil Very helpful and pleasant staff here. Sometimes the prices are a bit high but service is excellent. They have a nice place to work on my computer while I wait which is very helpful. More
buying a pre-owned car My experience was pleasant and the sales person had thorough knowledge of the vehicle. I was a bit blind sided by the high dealership fee and process My experience was pleasant and the sales person had thorough knowledge of the vehicle. I was a bit blind sided by the high dealership fee and processing cost. It almost closed the gap in savings between this dealership and others. So its a bit deceptive when they advertise that they have the lowest prices on the market for pre-owned cars. More