Woburn Toyota

What a Bunch of Thieves! It all started nice when I negotiated with Woburn Toyota to match an offer I received on Truecar.com, which they beat by about $400, which drew me int It all started nice when I negotiated with Woburn Toyota to match an offer I received on Truecar.com, which they beat by about $400, which drew me into the dealership. The dealership had the color in the model that I wanted, but it was just being delivered to their overflow lot in Wilmington, but they were accommodative to let me test drive it by having someone drive it to the dealership. After the contract was presented, everything went downhill from there. They added a $695 Elite Protection Package charge, which was explained as something that is included in the price of the car when it was not, plus they added $395 for Paint Protection. Unfortunately, I didn't notice this til reviewing the paperwork at home. The finance guy hard sold me all the way to an extended warranty, which then I was tired and gave into. He then refused to cancel the extended warranty when I wanted to cancel it 9 days after purchasing the car. The sales manager is incredibly rude too as the finance guy and him were talking before denying me the ability to cancel the extended warranty only after I already waited 1.5 hours to do so. Needless to say, I did get rear ended 6 days after purchasing the car... and the $4800 in auto body work will be going to one of their competitors in Salem NH when this job very well could have gone to them. More

Tremendous service That my forth vehicle from Toyota and I had dealt in all my leases with the same sales rep Robert fahey. Very straight forward guy knows what is ta That my forth vehicle from Toyota and I had dealt in all my leases with the same sales rep Robert fahey. Very straight forward guy knows what is talking about I definitely recommend his services to friend and family More

Most positive reviews are FAKE! Same wording different names STAY AWAY FROM THIS PLACE!!! Used HERTZ RENTAL cars passed off as non rental cars. $1200 in hidden fees!! FAKE REVIEWS!! Search around, Yelp, Cars STAY AWAY FROM THIS PLACE!!! Used HERTZ RENTAL cars passed off as non rental cars. $1200 in hidden fees!! FAKE REVIEWS!! Search around, Yelp, Cars.com, edmonds, you'll see the real reviews that the sales team can't erase the truth. More

Woburn Of Toyota I would say the Dealership employees' are friendly. They are always letting me know what deals they have as well. All do I was not happy with the la I would say the Dealership employees' are friendly. They are always letting me know what deals they have as well. All do I was not happy with the last service that I got done. I was not happy with the price of getting my detail on my vehicle. More

Wicked good service, very nice people. All service on two cars is preformed at this dealership. They have fair prices very nice people. The waiting room can get a little crowded but I am All service on two cars is preformed at this dealership. They have fair prices very nice people. The waiting room can get a little crowded but I am never there that long. More

Our sixth vehicle Worked with Robert Fahey as always and he was great! Very helpful low key and straight forward. We always have positive experiences are Woburn Toyot Worked with Robert Fahey as always and he was great! Very helpful low key and straight forward. We always have positive experiences are Woburn Toyota! Also worked with Jay in finance. He too was friendly and helpful and knowledgable. More

Experience at Woburn Toyota We have been customers for more that 15 years. During that time our experience has beeen excellent. The personnel are experience and professional. We have been customers for more that 15 years. During that time our experience has beeen excellent. The personnel are experience and professional. Looking forward to more of the same. More

I absolutely do not recommend these guys at all. The Toyota coverage is misleading to say the least. They charge you twice what it really cost for labor and the $25 item costs 800$$$ in labor to i The Toyota coverage is misleading to say the least. They charge you twice what it really cost for labor and the $25 item costs 800$$$ in labor to instal. AVOID this dealership for service at all cost. More

Great Stuff Ken was so straightforward and friendly. He made every effort to keep me updated on what was going on with the car. He was perfectly accepting of the Ken was so straightforward and friendly. He made every effort to keep me updated on what was going on with the car. He was perfectly accepting of the service I did not want at that time, and even pointed out one type of service I should be able to do on my own. Highly recommended. More

Excellent service experience with Ken Mello Ken Mello in service provides a personal and exceptional experience. I always feel my car (in this case, my mother's car) has been properly inspected Ken Mello in service provides a personal and exceptional experience. I always feel my car (in this case, my mother's car) has been properly inspected and serviced without any "extras" added. I trust Ken, and that's the #1 reason I go to Woburn Toyota for service. More