Woburn Toyota

Always happy with my service! MY experience was very good as usual. I was greeted in a friendly manner and had my car in and out for service as promised. I think this dealer offers MY experience was very good as usual. I was greeted in a friendly manner and had my car in and out for service as promised. I think this dealer offers very reasonable prices and is not out to get you. John Russo was my service advisor and he was great to deal with. I highly recommend bringing your car for service at this location. More

Always a great service experience! I've been coming to Woburn Toyota for getting my car serviced for the last 4 years. Have always had a wonderful experience. The service techs do a gre I've been coming to Woburn Toyota for getting my car serviced for the last 4 years. Have always had a wonderful experience. The service techs do a great job of explaining what the car requires, and even suggesting which things are non issues. Happy to keep coming back here for years to come. More

Maintenance check Service appointment brought my car in and had an oil change and John russo mentioned to me that my sticker was expiring at the end of the month so I s Service appointment brought my car in and had an oil change and John russo mentioned to me that my sticker was expiring at the end of the month so I scheduled the sticker More

Happy with service. Today was my first experience with your service department since I bought my 2006 Toyota Avalon used. I was very satisfied with the experience. Chri Today was my first experience with your service department since I bought my 2006 Toyota Avalon used. I was very satisfied with the experience. Chris Etter assisted me, an he was very capable and friendly. Based on my experience, I plan to return to you for future service. More

Excellent service John Russo processed my service claim. He did a great job at explaining everything that needed to be done and gave me a very accurate quote. He was John Russo processed my service claim. He did a great job at explaining everything that needed to be done and gave me a very accurate quote. He was friendly and thorough, which I appreciated. The day I took my 4Runner in for service, they were incredibly busy, but I noticed that John still took the appropriate amount of time to work with each customer. I didn't feel ignored or rushed out. More

Quick, efficient, pleasant, informative Don't like the wait in the driveway set up. Guy should be at the top of the driveway. John Russo in service quickly talked me off that bridge. Agree Don't like the wait in the driveway set up. Guy should be at the top of the driveway. John Russo in service quickly talked me off that bridge. Agreeing with me but explaining the process and pointing the extra cars parked everywhere are not the norm. He processed me quickly but I didn't feel rushed. Answered my questions and had some of his own. i was in and out of there before I ever thought about whining because I was spending my day off at Toyota! Great service. Right up there with their great product. More

John Russo does a fantastic job The service center is efficient, friendly and set great expectations. You are always greeted and the work is explained to the customer. They fix the i The service center is efficient, friendly and set great expectations. You are always greeted and the work is explained to the customer. They fix the issue correctly More

Third time picking up a new vehicle. Outstanding assistance Sales Person Robert Fahey provided outstanding assistance and made the process very simple and enjoyable. We also have a 2010 Rav4 and have it service Sales Person Robert Fahey provided outstanding assistance and made the process very simple and enjoyable. We also have a 2010 Rav4 and have it serviced at Woburn Toyota. Always greeted by friendly and helpful staff More

Outstanding Service Was Received! I received outstanding customer service today Chris Etter, Express Service Advisor at Woburn Toyota Scion. Chris was very helpful in that he went I received outstanding customer service today Chris Etter, Express Service Advisor at Woburn Toyota Scion. Chris was very helpful in that he went the "extra mile" to let me know about the "January Savings Coupons" that I had no clue existed. By doing so, Chris saved me over $15 on my repair bill. Thank you Chris! A very satisfied customer, Bob McElhinney More

John Russo was great John Russo from the Toyota service center was great. Great experience overall and really appreciated John's assistance. Would highly recommend this s John Russo from the Toyota service center was great. Great experience overall and really appreciated John's assistance. Would highly recommend this service center to have a vehicle serviced. More