Woburn Toyota
Woburn, MA
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Great job for ove 10 years I bought my wife a 2004 Matrix and had such good service that two years later I bought myself a used 2006 Corolla. My most recent upgrade was to add I bought my wife a 2004 Matrix and had such good service that two years later I bought myself a used 2006 Corolla. My most recent upgrade was to add a auto start to my Corolla to help me deal with the early morning cold & snow. They did a great job and we're always been treated well at Woburn Toyota. More
Excellent service by John Russo John Russo always gives great service. He is helpful and keeps you aware of what is going on the whole time. He also keeps me up to date on what needs John Russo always gives great service. He is helpful and keeps you aware of what is going on the whole time. He also keeps me up to date on what needs to happen in the future. More
couldn't have been better Recently I visited Woburn Toyota with the intention of test driving a Tocoma truck. I was introduced to Tony Pasuy upon entering the showroom. He was Recently I visited Woburn Toyota with the intention of test driving a Tocoma truck. I was introduced to Tony Pasuy upon entering the showroom. He was up front with me and told me that it was his first week at this dealership and he may not know the answers to all my questions, but would find the answers if needed. He asked me a few questions and we road tested a Tocoma. He was more knowledgable than he claimed to be. We did learn a few of the trucks features together during the ride. He was great. I didnt feel like he was pressuring me in any way. He was very genuine and honest. I never make a decision on a big purchase without sleeping on it first as a personal standard, however this time I made an exception. The whole process went very smooth and Tony delivered on everything that he said he would. I love my new truck and I highly recommend Tony Pasuy as an excellent sales person. D. Mattuchio More
Customer service John Russo I have been a customer if Woburn Toyota for many years and the reason is because if the great customer service I received at this dealer ship and part I have been a customer if Woburn Toyota for many years and the reason is because if the great customer service I received at this dealer ship and particularly form John Russo who was my advisor in several occasions. He is willing to explain to me in details the situation and to find solutions that suit my needs and budget. Always friendly and courteous. More
Great to buy a car and get service at. I bought a 2015 Toyota Camry in May from Woburn Toyota. The salesman Ernest Memminger is outstanding. I have had my 5000 and 10000 mile services als I bought a 2015 Toyota Camry in May from Woburn Toyota. The salesman Ernest Memminger is outstanding. I have had my 5000 and 10000 mile services also at Woburn Toyota. The service people are great. John Russo helped me yesterday and is terrific - friendly, knowledgable, helpful, and very willing to answer questions. The 2015 Camry is also a great car. I highly recommend Woburn Toyota both for sales and service. More
Never Again Went in to finalize a purchase and found that the vehicle I wanted and test drove had been sold. No problem, I had waited too long to make a decision. Went in to finalize a purchase and found that the vehicle I wanted and test drove had been sold. No problem, I had waited too long to make a decision. They found me another vehicle but never allowed me to see it or drive it before purchase. I was taken to the finance persons office where I stated I had very little time and had only come in to sign the financing application. This person held on to the application while he pushed at me to purchase extended warranties. I finally walked out and canceled my purchase. The whole situation felt shady More
Car shopping experience My wife and I purchased a Toyota Highlander working with Robert Fahey. We were formerly a two time repeat customer from another Toyota dealership not My wife and I purchased a Toyota Highlander working with Robert Fahey. We were formerly a two time repeat customer from another Toyota dealership not too far away, but on the third time back we did not feel welcome. We went to Woburn, met with Bob, and the entire experience was a pleasure. Low Key, took his time, received a better trade in and price than the other place. Bob took us through all the info on the car and has kept in touch on how we are doing. Thanks Robert! More
purchasing new car I visited this dealership in addition to many others before my recent car purchase. I test drove the Toyota RAV and liked it very much-the employee I I visited this dealership in addition to many others before my recent car purchase. I test drove the Toyota RAV and liked it very much-the employee I spoke with was very helpful and pleasant and answered all my questions. The decision about which car to purchase was very difficult- there were 2 serious contenders- Toyota being one of them. I finally decided on something else, but it was a very close call. Overall the experience at this dealership was a very positive one, and I would definitely recommend it. More
Great Service Great service when I bring my cars in for service. Always great to deal with Woburn Toyota. The people treat you right and always find the problem. Great service when I bring my cars in for service. Always great to deal with Woburn Toyota. The people treat you right and always find the problem. Their service is one of the reasons why I always buy Toyota. More
What I expect from a service dept Made an appointment for oil change and tire rotation, the person who did the write-up was very friendly and professional. After the vehicle was servic Made an appointment for oil change and tire rotation, the person who did the write-up was very friendly and professional. After the vehicle was serviced he explained what the 6.6 for the break pads meant and showed a sample of the different wear levels and told me I could wait for the next service before replacing them. ( no pressure to do anything at that time ) Service done under 1 hour. More