
Woburn Toyota
Woburn, MA
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stress free, comfortable. Sal was very professional.And did a great job explaining buy & lease option. He answered all our questions ans stayed on contact with me through the p Sal was very professional.And did a great job explaining buy & lease option. He answered all our questions ans stayed on contact with me through the process from Buying to pick up. More
My service not done Juin 14, I went for brake. They are not do it well Two days ago I hear some nose from my front tire (front tire in driver side). When I call to see i Juin 14, I went for brake. They are not do it well Two days ago I hear some nose from my front tire (front tire in driver side). When I call to see if they can check it for me . He told me to bring yesterday but my car stay all day . They call me to pick up my car. When I take it the nose still on it and inside so bad with grease in carpet. More
Construction not an excuse for poor customer service When dropping off my car and picking it up, took 30 minutes both times. The associates were not very receptive, all acting like they should've called When dropping off my car and picking it up, took 30 minutes both times. The associates were not very receptive, all acting like they should've called in sick(Monday, 7AM). Didn't receive a call to go over issues found in multi-point inspection, maybe would have hem done then and there. More
Best toyota service The customer service is very good. They did the job in less time they told me. The attendant are very polite and professional. Told me all the work do The customer service is very good. They did the job in less time they told me. The attendant are very polite and professional. Told me all the work done and when wil be the next More
Mark was great during my check in and after with the details Mark was awesome at check in and getting the service I needed. He went through all the work that was done what I needed next and when. Mark was awesome at check in and getting the service I needed. He went through all the work that was done what I needed next and when. More
Awesome service! My mother recommended me here telling me how great Toyota was to her. I 100% agree. Great staff. Answered all questions I had. Early Appoinmnet times. My mother recommended me here telling me how great Toyota was to her. I 100% agree. Great staff. Answered all questions I had. Early Appoinmnet times. Quick & great prices! More
Was work was covered by warranty so was a very good thing. The work was done in a timely manner but took too long waiting in line to check out. That made for some incinvience. Overall having it covered made it The work was done in a timely manner but took too long waiting in line to check out. That made for some incinvience. Overall having it covered made it worthwhile.. More
Great sales and finance reps, New car pick up delayed 1 day Recently leased a lower end Toyota from Woburn Toyota. Were not considering leasing, but were guided by an experienced and effective sales person. Recently leased a lower end Toyota from Woburn Toyota. Were not considering leasing, but were guided by an experienced and effective sales person. The sales/finance experience were good. When it came time to pick up the car, they could not get it registered on the next business day (first Monday of the month), as their registration person was backed up. Picked up the car the next day with no issues. No experience yet with the service department. Overall a good experience, except that the pick up was delayed by a day. More
The Woburn Toyota Experience I am always satisfied with my Woburn Toyota service appointments. The staff is friendly, helpful, thorough and the work is completed when they say it I am always satisfied with my Woburn Toyota service appointments. The staff is friendly, helpful, thorough and the work is completed when they say it will be - if not sooner. This is a ‘customer-friendly Company! More
Review of Vehicle Service Needs. John Russo was excellent explains the safety needs of my vehicle. He is a real pleasure to deal with and would recommend him highly for anyone to dea John Russo was excellent explains the safety needs of my vehicle. He is a real pleasure to deal with and would recommend him highly for anyone to deal with. More