
Woburn Toyota
Woburn, MA
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Great service Friendly, attentive. They explain everything to you. Takes a little longer than I would like... but they are busy, so what can ya do? Good experie Friendly, attentive. They explain everything to you. Takes a little longer than I would like... but they are busy, so what can ya do? Good experience. More
Not happy Got my car back with grease smudges all over the car. I shouldn’t have to ask them to clean up after themselves. Utterly ridiculous Got my car back with grease smudges all over the car. I shouldn’t have to ask them to clean up after themselves. Utterly ridiculous More
Good service Faster than they thought. Service Advisor was friendly and hejlpful. There was a little confusion about where my keys were after service was complete Faster than they thought. Service Advisor was friendly and hejlpful. There was a little confusion about where my keys were after service was complete but attendant outside was in it immediately and located my key More
Front suspension After 200k miles the front suspension needed to be replaced when a leak formed on the passenger side. I brought my car in for the work and had the ca After 200k miles the front suspension needed to be replaced when a leak formed on the passenger side. I brought my car in for the work and had the car the next day. It's always a good experience at woburn. More
Real Customer Service I have not met a single unhappy worker there as of yet. Each person there offered me the utmost informative care. From Oscar at the service desk remem I have not met a single unhappy worker there as of yet. Each person there offered me the utmost informative care. From Oscar at the service desk remembering me from my last visit, to Hank helping me with my financial questions (and I didn’t even buy the car at this location!—but will get my next one here soon), to Nate offering friendly conversation and advice while I wait for my car. And, obviously, they take good care of my care. It’s a 2017–so I know that there’s no major issues yet, but I do love the report give after each Toyotacare visit. Highly recommend this location with flying colors. More
Excellent Lurgy Ramos was Knowledgeable. I got to test drive the vehicle on my own with my Family in it .Give me difference options to purchase hassle free to p Lurgy Ramos was Knowledgeable. I got to test drive the vehicle on my own with my Family in it .Give me difference options to purchase hassle free to purchase from a used Highlander to. a New Highlander with the difference payment Cumcunicated very well . More
Pleasant car shopping experience A friend and I stopped by Woburn Toyota on a very busy Saturday morning. Mo greeted us at the door and was very professional and helpful, even though A friend and I stopped by Woburn Toyota on a very busy Saturday morning. Mo greeted us at the door and was very professional and helpful, even though I told him that I was just gathering information and didn't plan to buy that day. During the following week, we visited several area dealerships that sell other than Toyota vehicles, then I phoned Mo to make an appointment about a week after our initial meeting. He was informative and patient, making a dreaded car buying experience pleasant. I hope never to have to shop for a car again, but, if I must, I'll phone Mo. Hank, too, was professional, helpful, informative, and patient. More
Testing two vehicles Choosing between a brand new 2018 Corolla iM or a used RAV4 with the help of a good salesperson was simpler than I had anticipated. Choosing between a brand new 2018 Corolla iM or a used RAV4 with the help of a good salesperson was simpler than I had anticipated. More
Wonderful service I had a wonderful experience because of my saleswoman Lurgy Ramos. She was the best. I purchased a 2018 Corolla. I will bring all my family and friend I had a wonderful experience because of my saleswoman Lurgy Ramos. She was the best. I purchased a 2018 Corolla. I will bring all my family and friends to her. She knows her cars! Lovely personality as well. More
Awesome I was nearing the end of my lease and they contacted me to offer outstanding deals on a new lease. They made it so easy and did everything they promi I was nearing the end of my lease and they contacted me to offer outstanding deals on a new lease. They made it so easy and did everything they promised me. I will definitely recommend this dealership to everyone! More