
Wolfchase Honda
Bartlett, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,443 reviews
Extraordinary! Best dealership around! My friends and family come down from Chicago to buy from Wolfchase Honda because they give the best deals and give outstanding Best dealership around! My friends and family come down from Chicago to buy from Wolfchase Honda because they give the best deals and give outstanding service! More
Third car bought there, would go back there again. Everyone treated me with respect and dignity. I picked out the car I wanted, traded a car I had purchased there six years ago and happily drove the ne Everyone treated me with respect and dignity. I picked out the car I wanted, traded a car I had purchased there six years ago and happily drove the new one home. More
Jeff was awesome!!! Very helpful and friendly. He was very understanding when he realized what my budget was. But also made sure I knew that some of the things needed we' Very helpful and friendly. He was very understanding when he realized what my budget was. But also made sure I knew that some of the things needed we're very important and would need to be done as soon as possible. More
Bent over backwards to help Our car had worn out bearings on both front wheels with 24,000 miles on the car. We are past the 3 yr Mark for the BtB warranty. Our service guy (M Our car had worn out bearings on both front wheels with 24,000 miles on the car. We are past the 3 yr Mark for the BtB warranty. Our service guy (Mario) worked hard and got the prematurely worn out bearing replacement covered. He got us in a rental car for the day and kept our inconvenience to a minimum. One of the best experiences we’ve ever had with any dealer of many makes we’ve owned. More
Out of State My experience with the dealership started off really well. I made an inquiry about a vehicle on Saturday and received a call back from the Internet Ma My experience with the dealership started off really well. I made an inquiry about a vehicle on Saturday and received a call back from the Internet Manager. I explained that I was out of state but interested in the buying and shipping. I was pre approved by my credit union so I just needed a sales order to send to them. The car basically had one year manufacture warranty remaining so I felt comfortable. We agreed to the deal and I felt good the Internet Manager was nice over the phone. We exchanged emails and phone numbers and he agreed he email the sales order. I never received the order. However after thinking further I decided to book a next day flight to Memphis. I was waiting in the lot when the office opened. I test drove the car, reiterated to the sales guy that I wanted to proceed. I provided my pre approval letter from my bank, I indicated that I would sign a purchase agreement, put up to $5k down to reconfirm my commitment to purchase. Plus the dealer would retain possession of the car until the bank paperwork was final. None of this was acceptable. They wanted me to write a personal check for the full amount of the car in order to not show the car to another customer. I was confused about what happened between the pleasant phone conservations up until I showed up at the dealership. My husband and I are business owners and the level of customer service was troubling. One guy stated that he didn’t understand the big deal if everything with the financing went through in a reasonable time (later in conversation defined as 24 hrs) that the check would be returned if not then it would be deposited. I was completely baffled with all this. I had the money in my bank account to buy the car out right. But just as any smart business person I look for tax breaks when making purchases that I will use for business. I was offering to sign a contract, pay $5k down, leave the car and yet they treated me like I was not worthy of doing business with. I felt let down by everyone I had contact with prior. I stood up to walk out. In my heart I didn’t want to think that I was being stereotyped or discriminated against. I stood up to walk out when a guy named Carl Sanders, the Business Manager approached me. He eventually saved this dealership from loss of reputation and loss of revenue. There’s still a part of me that feels sicken to know they got my money but I just really feel in love with the car and it was perfectly aligned to my budget. More
Good service when I arrived! Arrived a little early to get my oil changed and was greeted by Tony. Got me right in and out! Wouldn’t go anywhere else. Arrived a little early to get my oil changed and was greeted by Tony. Got me right in and out! Wouldn’t go anywhere else. More
Excellent Efficient informative and very nice answered questions service dept completed the work efficiently. They answered my questions. Finished the work wit Efficient informative and very nice answered questions service dept completed the work efficiently. They answered my questions. Finished the work within the timeline and was a pleasure to work with More
Great service This delearship goes beyond great service,ALMOST better then Chick-fil-a. Lol Good job guys I really appreciate it. Keep up the good work and you will This delearship goes beyond great service,ALMOST better then Chick-fil-a. Lol Good job guys I really appreciate it. Keep up the good work and you will always get a good review from me. THANK YOU More
Excellent Wolfchase is always a great place and I am happy with the results of everything a very nice, kind, friendly staff, I always send customer because of t Wolfchase is always a great place and I am happy with the results of everything a very nice, kind, friendly staff, I always send customer because of the way they have been doing good bye my husband and I More
Awesome! I love this place everyone is so friendly and very knowledgeable and I got a free car wash Jeff was great! Wolfchase Honda Is Awesome I love this place everyone is so friendly and very knowledgeable and I got a free car wash Jeff was great! Wolfchase Honda Is Awesome More