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Wolfchase Honda

Bartlett, TN

4.8
7,443 Reviews
We offer a hugh selection of New and Certified Pre-owned Honda automobiles at Wolfchase Honda in Bartlett / Memphis, Tennessee. We specialize in Hondas and Pre-owned Autos including used 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 2018, 2019, 2020 and new 2021 models. We offer a great selection of cars, trucks, vans and SUVS, including but not limited to, Honda Fit, Civic, Accord, CR-V, HR-V, Pilot, Ridgeline and Odyssey. We have a State-of-the-Art Service Department with Certified, Trained Honda Technicians, a great selection and great values. At Wolfchase Honda we strive to provide truly exceptional service in a family friendly atmosphere, all while providing you with a great deal, which also means better value on your trade in. At Wolfchase Honda’s website, you can take advantage of our easy express buying advantage, search vehicles, compare vehicles, build your new car, get a quote on a new or pre-owned vehicle, schedule a service appointment, schedule a test drive, value your trade, pull a free vehicle history report on pre-owned vehicles and much more. We've been voted numerous years as the Best New Car Dealership by the people of Bartlett, including this past year. Many people travel from all around to purchase a car from Wolfchase Honda, people from Nashville, Jackson, Knoxville, Tupelo, Oxford, Tennessee, Mississippi, Arkansas, Missouri, Kentucky, Illinois and many more. If you have a special request or would like any extra help finding a Honda in our area, please contact us. We look forward to being your automotive partner.
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2982 N Germantown Rd

Bartlett, TN

38133

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Showing 7,443 reviews

March 15, 2018

Great Experience! I was looking for a used Honda Accord with specific requirements. Mike worked to find me what I was looking for. He kept me in mind as used cars came More

by JSD
Recommend Dealer
Yes
Employees Worked With
Mike Jones
Mar 17, 2018 -

Wolfchase Honda responded

On behalf of the Wolfchase Honda Team, we thank you for allowing us to earn your business. It sounds like Mike did a great job of communicating with you and showing you new options as they came along. He is a valuable member of our Sales Staff and we are luck to have him on our team. Thanks for sharing your experience and we look forward to working with you for many years to come.

March 14, 2018

Oil change, fluids checked, tire rotation, etc. Very prompt and courteous. I couldn’t ask for better care. I requested a quick turn around and got what I needed and was promised. More

by DANNY_DAVIDSON90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Mar 14, 2018 -

Wolfchase Honda responded

Danny, thank you for taking time to leave positive feedback about your recent service visit at Wolfchase Honda. It's great to hear you were taken care of in a quick and efficient manner. Lea is a valuable member of our Service team and strives to provide truly exceptional service to each and every customer. Again, thank you for your review and we appreciate you giving us the opportunity to service your vehicle.

March 14, 2018

FULFILLING Customer service overall was very friendly and helpful. My sales person Janice like year before is the best. Even finance was very welcoming and a p More

by BWILLIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Thomas, Janice Miller
Mar 14, 2018 -

Wolfchase Honda responded

We're very happy to hear you enjoyed your purchasing experience at Wolfchase Honda, our goal is to always make things easy and make you feel comfortable from beginning to end. Janice, Bill and Terence are all great to work with and go above and beyond to delivery a "wow" experience...even when it comes to talking about money, like you mentioned. We thank you for allowing us to earn your business and wish you many safe and happy miles in your new car.

March 14, 2018

Good Service at reasonable price I've been going here since before I purchased my last car. Great service people and management with a smile. They have always done a good job with m More

by Hearoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Mar 14, 2018 -

Wolfchase Honda responded

Hearoll, thank you for taking time out of your day to leave a 5 star review for our Service Department. We try to treat our customers like we want to be treated, and Lea is a perfect example. I will make sure she gets a copy of your comments. We appreciate your loyalty and look forward to seeing you again.

March 14, 2018

Efficient Service I received prompt service after I dropped off my vehicle. The maintenance was done professionally and billed at a fair price. The service department More

by CKIRKRUN
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Mar 14, 2018 -

Wolfchase Honda responded

We appreciate you leaving such kind remarks about your visit to our Service Department. One of the most important aspects or service is communication and I'm so happy to hear the Lea communicated effectively and the service was done to your satisfaction. We thank you for choosing Wolfchase Honda to service your vehicle and look forward to serving you again.

March 14, 2018

New car with problem My new car was pulling to the left and I took it in 1 week after purchasing it and was told it would be 4 hrs b4 it would be looked at. Lea the mange More

by THARPT82
Recommend Dealer
Yes
Employees Worked With
John Lau
Mar 14, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave a review regarding your recent service visit. It's unfortunate that you had to bring your new car in after just a week due to it pulling to the left, but I'm happy to hear the Lea stepped in and cut your wait time in half. She is a real asset to our Service Team and goes above and beyond to make sure things run smoothly for our customers. We hope you are enjoying your new car and wish you many happy and safe miles driving it.

March 14, 2018

Great Service I always receive great service at wolfchase honda. The service department is the reason why I have owned Hondas since 1994. I am on my 3rd Honda! More

by MCURTIS1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Mar 14, 2018 -

Wolfchase Honda responded

Thank you so much for your thoughtful review and your loyalty to Wolfchase Honda! Dexter is a valued member of our Service staff and it's great to hear you have always received such great service. We look forward to serving you for many years to come.

March 14, 2018

Great Experience. Salesman was really helpful. He was patient as I went through the selection, and he answered all my questions. The financing went really smooth to. More

by Jody G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Herod
Mar 14, 2018 -

Wolfchase Honda responded

Jody, I'm so glad to hear that John provided you with such a stress free buying experience and was patient with you while you narrowed down your selection. We appreciate the opportunity to earn your business and look forward to serving you for many years.

March 14, 2018

Superb! I visited this location to get an oil change. The staff is always courteous. Service with a smile. I don't plan on going anywhere else. More

by cduckett86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe his name was Jeff or John
Mar 14, 2018 -

Wolfchase Honda responded

On behalf of our Service Team at Wolfchase Honda, we thank you for allowing us to earn your business and service your vehicle. We really appreciate you sharing your experience with others and we look forward to serving you again. Thank you for taking time out of your day to leave us such a great review.

March 14, 2018

Express Oil Change...NOT!! I could take my 2009 CRV to any express oil change business, but out of loyalty and habit, I continue to return to Honda Wolfchase for service. After More

by LCGRILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skylar
Mar 21, 2018 -

Wolfchase Honda responded

I reached out to you privately to try to discuss this situation with you, however I did not hear back from you. On behalf of the Service Team here at Wolfchase Honda, I sincerely apologize for the level of service you experienced during your recent visit and I appreciate you taking the time to leave feedback. The frustration you encountered is understandable and your experience is unacceptable. If you decide that you would like to discuss this further with our Service Manager, we sincerely welcome you to. Thank you for allowing us the opportunity to service your vehicle and I can only hope that you will give us another opportunity in the future.

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