Carl Yates
Carl Yates at Wolfchase Honda
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Carl Yates

Used Car Sales Manager

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

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96 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

39 yrs, 9 mos

not yet
rated

96 Reviews

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96 Reviews of Carl Yates

March 27, 2024

Dealership Rating
Employee Rating

Great people excellent service. Dealership was well maintained and inviting. Workmanship was exceptional. Will keep bringing my car back! More

by cindyday01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 31, 2023

Dealership Rating
Employee Rating

This is the 3rd car I’ve bought from this dealership and the experience has always been top notch. More

by ALLISONHSPRINGFIELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Williams , Tyrese

May 16, 2021

Dealership Rating
Employee Rating

Great customer service as always! I didn't have any problems. The workers were very professional and timely with the service. I thoroughly enjoyed it! More

by infinitefinesse2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Wolfchase Honda responded

Thanks so much for your continued loyalty to Wolfchase Honda and our Service Team. We're happy to hear that your recent visit was enjoyable and stress free. We value your business and look forward to serving you again.

March 06, 2021

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Employee Rating

Love the friendly, quick service I get. Service estimates are always in range of what I am told. Thanks for a great job! All the people I marked are the ones I usually do business with and they have taken ca More

by JanS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terence Williams, Reggie Williams, Billy Kessler, Dexter Alexander, Donnie Fulkerson, John Tierney , Lea Lawrence, Abner Turner, Abdul Jones, All the people marked are ones I usually deal with and are great.

February 25, 2021

Dealership Rating
Employee Rating

Luis is very courteous, friendly, knowledgeable, and professional! Plus, he was able to communicate well with my wife, whose first language is Spanish. Thankfully, our Certified vehicle had been trade More

by Will
Recommend Dealer
Yes

Other Employees Tagged: Billy Kessler, Luis Castillo, Yeen Briceno , Josh Matson

Feb 25, 2021

Wolfchase Honda responded

Will, thanks for sharing your experience with us, I will be sure to give Luis a copy of your kind comments. Communication is key, so I’m happy to hear Luis made things easier for you and your wife. We truly value your loyalty and look forward to serving you for many years to come.

February 25, 2021

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Employee Rating

I’ve found that they tend to have better and more competitive pricing on their vehicles. Everyone that I interacted with were very kind, listened to my needs and addressed my concerns. I am one pleas More

by Nikki J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terence Williams, Trevor Werner , Tyrese Mallory

Feb 25, 2021

Wolfchase Honda responded

Nikki, thanks for your wonderful feedback, I can’t wait to share it with our team. I’m so pleased to hear that your entire buying experience from beginning to end was exceptional. We value your business and wish you many safe and happy miles in your vehicle.

January 24, 2021

Dealership Rating
Employee Rating

I have owned 7 Honda’s. Own 2 now and most of them I bought and had serviced at Wolfchase Honda. Very satisfied with your dealership and I will definitely come back. Thanks! More

by grancan4600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Vickrey, Tim McCrary, Trevor Werner , Steve Miller - internet sales - 5 stars!

January 10, 2021

Dealership Rating
Employee Rating

This will be our 6th car bought from this dealership! Carl Yates and his salesmen are great to work with!! We have always been satisfied customers! More

by Tina J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Silas Amoh , Bill Thomas

December 11, 2020

Dealership Rating
Employee Rating

Marcus Brown was an awesome sales rep to work with. Great communication and not pushy in any way. Let us do an extended test drive to allow for my work schedule and followed up with us after we purchased the More

by JONATHAN59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Brown

November 18, 2020

Dealership Rating
Employee Rating

Mickey was very knowledgeable and helpful throughout the buying experience. He was friendly and welcoming from start to finish. I truly appreciate his professionalism and dedication. More

by NOSAJ.TAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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