Wolfchase Honda - Service Center

Thank you Yeen and the rest of the professional staff at Wolfchase Honda. I had a bad battery, and she made sure to find any deals for my replacement. The mechanic/technician thoroughly explained everything Wolfchase Honda. I had a bad battery, and she made sure to find any deals for my replacement. The mechanic/technician thoroughly explained everything that was wrong and what needed to be done. More

Had a Flat and Was Told There was Nothing Wrong Brought my car in Thursday 2/13 to get tired patched/replaced due to it having a leak. It was flat that morning, aired it up and heard air audibly esc Brought my car in Thursday 2/13 to get tired patched/replaced due to it having a leak. It was flat that morning, aired it up and heard air audibly escaping from the tire. When I got home from work it was flat again. I aired it up, heard air leaking again, and drove it to Wolfchase Honda. I was informed that they could not find the leak after checking TWICE and was told the tire was holding its pressure. No repair was performed. I explained to Skylar the above, that air was audibly escaping from the tire. No further explanation was given for why they couldn't repair it. When I asked when I have a flat Friday morning, what was going to happen, Skylar implied that they would come to my house and put a new tire on. I left the dealership close to closing time, and at 5:58. on my way home, my tire pressure warning light came on, with it too late for me to go back and get it fixed that night. I called the service department and left a voicemail to arrange getting a new tire installed at my home. Friday morning 2/14, my tire was flat again. I called and left a voicemail again to make arrangements. Turns out, the implication that the tire would be replaced at my home was inaccurate. My car would be driven from my home to the dealership, and they would bring a shuttle to ferry me to the dealership as well. This completely defeats the point of them coming my house at all if I was required to return to the dealership AGAIN for the issue they couldn't fix the night before. After being told this is how it would work, I told Skylar that I would inflate the tire again and bring it in myself. It is disappointing that I had to spend two evenings to fix this issue with no real effort on Wolfchase Honda's part to remedy the situation or compensate for their error. The poor service I experienced with something as simple as patching a tire makes me question the service that would be performed on my vehicle for any thing more complex. More

Good Experience Friendly staff. Timely service -- even when leaving my car at the dealership, they get it in and out in a timely manner so I am not wondering when I Friendly staff. Timely service -- even when leaving my car at the dealership, they get it in and out in a timely manner so I am not wondering when I can come pick it up. More

flat tire My check in was quick, comfortable waiting area,, i was assured felted comfortable with the wait , and Mario was wonderful in explain everything to My check in was quick, comfortable waiting area,, i was assured felted comfortable with the wait , and Mario was wonderful in explain everything to me More

Dexter, was great! Very attentive and took great care of me and my pilot. I trust the service department to keep my car dependable and safe. me and my pilot. I trust the service department to keep my car dependable and safe. More

They got me in and out. Reviewed all options beforehand and the car was clean and perfect after I picked it up. Thanks Wolfchase Honda. and the car was clean and perfect after I picked it up. Thanks Wolfchase Honda. More

Sales associate was great waiting time was a lot longer than what was told to me other than that service was awesome. Keep it up. than what was told to me other than that service was awesome. Keep it up. More

They did a wonderful job. With everything needed to be done they were fast on getting my vehicle back to me and in my way. done they were fast on getting my vehicle back to me and in my way. More

Customer Service is always great! Always keep me inform on exactly what i need for my vehicle. I’ll definitely recommend Wolfchase Honda to get services on your Honda!!! on exactly what i need for my vehicle. I’ll definitely recommend Wolfchase Honda to get services on your Honda!!! More

The customer service at Wolfchase has been great over the years. Dexter and Mario are excellent associates, but some of the recommendations reported by the technicals have not been on the up and up. The tech years. Dexter and Mario are excellent associates, but some of the recommendations reported by the technicals have not been on the up and up. The technician reporting the recommendation are not doing a thorough physics check, instead the recommendations are come from a guide. More