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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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December 20, 2019

Awesome My experience was great. Skylar did an awesome job in handling my needs. They did everything that was told to me. I would most definitely refer a frie More

by YOLANDASAYLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Sanders
December 19, 2019

Oil change It was quick and skyar was very helpful not a long wait no pressure from anyone the service was on site to help if needed and the wait time was not ba More

by JODIEHOLLAND10152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2019

The Best Honda In Memphis! This is my favorite Honda to visit for servicing my car! They are fast, friendly, and very knowledgeable. I am usually in and out, or I’ll take the sh More

by bwax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Lawrence, Eric Hargrove, Tony Duggan, Mario Rossi
December 19, 2019

Charged for services I asked not to be done Dropped m vehicle off and the intake service member asked me all the service and issues I was dropping my car off for. He said so rotate tires. I said More

by KEVMCGILL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know the person who checked me in., Tony Duggan
Dec 19, 2019 -

Wolfchase Honda responded

Mr. McGill, thank you for taking time to leave us feedbakc. In speaking with Tony, he stated that you did not have a coupon for your oil change, so he gave you a coupon for $39.95 that included an oil change and tire rotation. The normal cost of the oil change is $49.95, so he saved you the $10.00 plus gave you a complimentary oil change, I apologize that it was not communicated to you that the tire rotation was complimentary and therefore at no charge to you. We appreciate your business.

Dec 19, 2019 -

KEVMCGILL1 responded

Well ok I suppose that was better and I just was not aware. Thank Tony please for his great work and assistance. I am very happy with his service assistance and everything dealing with him

Dec 20, 2019 -

Wolfchase Honda responded

Mr. McGill, thank you for taking time to leave a response. I'm sorry that this was not explained to you at the time of service so that you better understood what Tony was doing for you, it should have been explained when you were at the dealership. We truly appreciate your business and look forward to serving you again.

December 19, 2019

Superior Customer Service! Customer service was excellent from the moment I drove under the 'make-shift' service tent until my vehicle was delivered to me curb side for pick-up! More

by L FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeen
December 18, 2019

Great job! I always come this location and the guy name is skylar always helps me and my friends and family, great personality and customer service as well exper More

by SABBIR.KHUSHBU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2019

great service They go above and beyond with making sure I am completely taken care of. Outstanding Customer Service. They aim to please every time. I would recomm More

by TERRY.TODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hargrove
December 16, 2019

Excellent service as always Whenever I call to bring my car in for service, I ask for Dexter Alexander. He is friendly, flexible and to the point. I appreciate that in a service More

by MollyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2019

Very Pleased! Went in for transmission flush and oil change and they found issue with my tire and let me know as soon as they noticed it. I got it fixed as well and More

by CONDO1393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2019

Customer Service Mr. Jones your service manager along with Dexter Alexander my service advisor have always provided me and my daughter with the highest quality of cus More

by patricia.cathey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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