
Wolfchase Nissan
Bartlett, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I called ahead to schedule an appointment. Maintenance put me on hold to assure the part was in stock, and I was told IT WAS. They then told me they opened at 0700 hrs. I showed up at 0700 and they took m put me on hold to assure the part was in stock, and I was told IT WAS. They then told me they opened at 0700 hrs. I showed up at 0700 and they took my truck in . Forty five minutes later I noticed it sitting behind the shop unattended. When I inquired, they told me the mechanics don’t show until 0800 hrs! At approximately 0840 I was advised THEY DIDNT HAVE THE PART! xxx!!! I relayed the story about the phone call and miraculously a part reserved for another vehicle was made available. THREE HOURS AFTER ARRIVAL, The job was complete... What should have take ONE HOUR OF MY TIME TOOK THREE... NO WAY TO TREAT CUSTOMERS IF YOU EXPECT RETURN BUSINESS!! Not happy! More
The people that helped me were great. But whoever took away being able to make an appt for an oil change to make it "convenient" is a xxxxxxx. A 2 hour wait is not convenient. away being able to make an appt for an oil change to make it "convenient" is a xxxxxxx. A 2 hour wait is not convenient. More
I had a great visit with Wolfchase, they took there time and walked me through everything, very pleasant people. Went smoothly no hassle. Perfect! W and walked me through everything, very pleasant people. Went smoothly no hassle. Perfect! W More
Everyone was friendly and helpful. I've done business with this Dealership about 4 years and so far the service is consistent and great. I often seek out Diane whose knowledge is vast concerning service. with this Dealership about 4 years and so far the service is consistent and great. I often seek out Diane whose knowledge is vast concerning service. Thank you More
Professional environment and staff. The wait wasn't very long. Waiting room was very clean and spaced apart. Didn't feel social distancing was an issue. Good job during this pandemic. long. Waiting room was very clean and spaced apart. Didn't feel social distancing was an issue. Good job during this pandemic. More
Great experience everything was ready for me. Ali did a great job. My new Rogue was sitting and waiting for me when I pulled into the lot. great job. My new Rogue was sitting and waiting for me when I pulled into the lot. More
I was very disappointed in the service on my last visit. I purchased an extended warranty coverage at the time I purchased my 2017 Murano. My back windshield wiper stopped working which was covered under I purchased an extended warranty coverage at the time I purchased my 2017 Murano. My back windshield wiper stopped working which was covered under special package with Wolfchase Nissan. Afer 4 different visits for service including oil change, inspecting or fixing my back windshield wiper. It was not looked at or fixed. My last conversation with service personnel was , " due to Corona virus only one technician was working. " Well that was it for me. I brought my vehicle in for 2 oil changes before Corona. So on a good note. I have gone back to another Nissan dealership. No Stars!!!!!! It's sad to ask a customer to complete this survey honestly but you won't accept response. ZERO STARS !!!!! More
Took my 2014 nissan maxima in for routine 90,000 mile transmission service. Arrived and got greeted immediately by rep and told him I'll wait for it. I say about 30 to 45 not long at all and my car had b transmission service. Arrived and got greeted immediately by rep and told him I'll wait for it. I say about 30 to 45 not long at all and my car had been serviced. I love this place always nice More