
Wolfchase Nissan
Bartlett, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Buying a car The service was amazing and everybody was so helpful and nice. I will definitely come back to this location if I need to buy another car. The service was amazing and everybody was so helpful and nice. I will definitely come back to this location if I need to buy another car. More
They took care of a recall on my vehicle They handled my service request immediately. They gave a shuttle ride home and back to the dealership. Everyone was professional and friendly. They we They handled my service request immediately. They gave a shuttle ride home and back to the dealership. Everyone was professional and friendly. They were informative. More
Transmission repair Mr. David was very nice and patience with me. He provided me with 100% customer service. He always had a nice and respectful tone whenever I called hi Mr. David was very nice and patience with me. He provided me with 100% customer service. He always had a nice and respectful tone whenever I called him about my car. He made sure the services that was done on my car was correct and done in a timely matter. More
Total mess Wes was the technician. Thank God for him. Other than that, I have nothing good to say. Total mess getting things done. Brought my car in previously Wes was the technician. Thank God for him. Other than that, I have nothing good to say. Total mess getting things done. Brought my car in previously. Was told it was not a warrantable part bc there wasn’t enough water in the tail light. Second or third visit, was told the car was wrecked (bought the car from wolf chase Nissan and that was not disclosed). Wes talked to us about it and was shocked at our response to the news of the car being wrecked and also being rigged to sell. Terrible way to do business. My car was in previously for a recall. I don’t even think they looked at it for the recall. More
Horrible customer service experience Service guys were fine, the cashier entered the wrong amount ($4575 instead of $45.75), I signed on the debit machine, when I came back and brought it Service guys were fine, the cashier entered the wrong amount ($4575 instead of $45.75), I signed on the debit machine, when I came back and brought it to her attention.. she kept saying “well, you signed it”. Then she entered a refund and charged me the correct amount. She blamed me instead of taking ownership that she entered it wrong. Meanwhile I have to wait 3 to 5 days for the erroneous charge to leave my bank account. AND WE ARE TALKING $4575.00. I called my bank since this put me in a negative standing, and they said Nissan could fax over a note on company letterhead with a authorized signature stating they are not claiming the erroneous amount and they would do the refund that day. The cashier called another female and that person told her, no we don’t do it that way, you are just going to have to wait for your refund,, It was no big deal to them. Then, after I got home and checked the light that was supposed to be replace... it was not working so I had to come back Thursday for them to tell me it must be a short with the wiring. Overall, not a pleasant experience for me. More
Happy Customer Went in to trade in older model Nissan Murano for new model Nissan Murano. Chris met me at the door. Was very helpful in finding a match for what I wa Went in to trade in older model Nissan Murano for new model Nissan Murano. Chris met me at the door. Was very helpful in finding a match for what I wanted. Trade in value of old car in range I expected. Entire transaction was smooth and without hassle. Would recommend Wolfchase Nissan to all interested in new car. More
Purchased Nissan Rogue Went in to purchase a new car. Ali meet me as soon as I arrived. He made the entire experience painless. I would recommend Wolfchase Nissan Went in to purchase a new car. Ali meet me as soon as I arrived. He made the entire experience painless. I would recommend Wolfchase Nissan More
Larry is awesome Oh the frustration of losing your only key to your car and being burden with the flu bug is not a good story for anyone in constomer service. I was NO Oh the frustration of losing your only key to your car and being burden with the flu bug is not a good story for anyone in constomer service. I was NOT in the happiest of moods that day and my projection may have been less than stellar, but Larry and the Nissan Wolfchasr team were very professional and sympathetic. They actually made me feel better about my day with their awesome customer service. Great job guys. More
Great Service as always Tiffany provided excellent service as usual. I came in on New Years Eve in the late afternoon and was grateful to get in when I did. Thank you! Tiffany provided excellent service as usual. I came in on New Years Eve in the late afternoon and was grateful to get in when I did. Thank you! More
EXCELLENT!! The online sales man, Benito, Product specialist, Benny, and the Finance Manager, Eric, got me in a car when other dealerships literally told me not t The online sales man, Benito, Product specialist, Benny, and the Finance Manager, Eric, got me in a car when other dealerships literally told me not to call anymore. I love each one of them because they went above and beyond and helped me not only get just a car BUT the CAR I REALLY WANTED ❤❤ More