Wolfchase Nissan

Happy Customer Went in to trade in older model Nissan Murano for new model Nissan Murano. Chris met me at the door. Was very helpful in finding a match for what I wa Went in to trade in older model Nissan Murano for new model Nissan Murano. Chris met me at the door. Was very helpful in finding a match for what I wanted. Trade in value of old car in range I expected. Entire transaction was smooth and without hassle. Would recommend Wolfchase Nissan to all interested in new car. More

Purchased Nissan Rogue Went in to purchase a new car. Ali meet me as soon as I arrived. He made the entire experience painless. I would recommend Wolfchase Nissan Went in to purchase a new car. Ali meet me as soon as I arrived. He made the entire experience painless. I would recommend Wolfchase Nissan More

Larry is awesome Oh the frustration of losing your only key to your car and being burden with the flu bug is not a good story for anyone in constomer service. I was NO Oh the frustration of losing your only key to your car and being burden with the flu bug is not a good story for anyone in constomer service. I was NOT in the happiest of moods that day and my projection may have been less than stellar, but Larry and the Nissan Wolfchasr team were very professional and sympathetic. They actually made me feel better about my day with their awesome customer service. Great job guys. More

Great Service as always Tiffany provided excellent service as usual. I came in on New Years Eve in the late afternoon and was grateful to get in when I did. Thank you! Tiffany provided excellent service as usual. I came in on New Years Eve in the late afternoon and was grateful to get in when I did. Thank you! More

EXCELLENT!! The online sales man, Benito, Product specialist, Benny, and the Finance Manager, Eric, got me in a car when other dealerships literally told me not t The online sales man, Benito, Product specialist, Benny, and the Finance Manager, Eric, got me in a car when other dealerships literally told me not to call anymore. I love each one of them because they went above and beyond and helped me not only get just a car BUT the CAR I REALLY WANTED ❤❤ More

Great experience This is my 3rd Nissan & my 2nd from Wolfchase. Each time was a good experience. Everyone was nice, from the receptionist, Hamilton Smith who assisted This is my 3rd Nissan & my 2nd from Wolfchase. Each time was a good experience. Everyone was nice, from the receptionist, Hamilton Smith who assisted me with a test drive & explained some of the differences in the Maximas, & Chris Penilton who helped with the buying process. He was great at answering all our questions & speeding the process along. He was very kind to explain the dashboard to me & the features of the car and also to get the car ready to drive (Tag & gas). Also, Eric in finance was very nice & thorough at explaining the paperwork we had to sign. All in all, everyone made the trading & buying process a good experience. Thank you. More

Total mess Wes was the technician. Thank God for him. Other than that, I have nothing good to say. Total mess getting things done. Brought my car in previously Wes was the technician. Thank God for him. Other than that, I have nothing good to say. Total mess getting things done. Brought my car in previously. Was told it was not a warrantable part bc there wasn’t enough water in the tail light. Second or third visit, was told the car was wrecked (bought the car from wolf chase Nissan and that was not disclosed). Wes talked to us about it and was shocked at our response to the news of the car being wrecked and also being rigged to sell. Terrible way to do business. My car was in previously for a recall. I don’t even think they looked at it for the recall. More

Horrible customer service experience Service guys were fine, the cashier entered the wrong amount ($4575 instead of $45.75), I signed on the debit machine, when I came back and brought it Service guys were fine, the cashier entered the wrong amount ($4575 instead of $45.75), I signed on the debit machine, when I came back and brought it to her attention.. she kept saying “well, you signed it”. Then she entered a refund and charged me the correct amount. She blamed me instead of taking ownership that she entered it wrong. Meanwhile I have to wait 3 to 5 days for the erroneous charge to leave my bank account. AND WE ARE TALKING $4575.00. I called my bank since this put me in a negative standing, and they said Nissan could fax over a note on company letterhead with a authorized signature stating they are not claiming the erroneous amount and they would do the refund that day. The cashier called another female and that person told her, no we don’t do it that way, you are just going to have to wait for your refund,, It was no big deal to them. Then, after I got home and checked the light that was supposed to be replace... it was not working so I had to come back Thursday for them to tell me it must be a short with the wiring. Overall, not a pleasant experience for me. More

Satisfied Deal I went to Wolfchase Nissan to just look around. When I arrived, several salesman asked if I needed any help. Ali Pirani gave his card and told me to l I went to Wolfchase Nissan to just look around. When I arrived, several salesman asked if I needed any help. Ali Pirani gave his card and told me to look around and would not bother me. He told me to call him if I saw anything I want to look at. One think I hate the most about buying a new vehicle, is getting hounded by salesman. I think it irritates people a lot when you don’t give them the opportunity to just relax and look around first. I didn’t feel pressured at your dealership, and Ali was courteous and checked back with me several times. I eventually found what I wanted and called him back when I got home. I came back the next day, and we worked out a deal I was happy with. The whole process was quick and simple. If I were to buy again, I would definitely buy from Wolfchase Nissan. More

They left ther oil plug loose Changed my oil and left the plug loose and leaking oil ... called and couldn't get anybody left message no...i response.. called and left mag for serv Changed my oil and left the plug loose and leaking oil ... called and couldn't get anybody left message no...i response.. called and left mag for service manager and never got received a response More