Wolfchase Nissan - Service Center

Felt like I escaped a scam Was reported that I needed a drive belt.. I assume they meant a serpentine belt.. my belt was replaced 2 weeks ago as well as oil leaks fixed like val Was reported that I needed a drive belt.. I assume they meant a serpentine belt.. my belt was replaced 2 weeks ago as well as oil leaks fixed like valve cover gasket. That to me is not a 26 or ever how many point inspection when I am to be charged $500+ to tell me stuff that isn’t there. More

Always very thankful I have your device guys I can rely on!! I appreciate David and all service department! I’m a widow and no longer afraid to take my car for service by myself! They have taken car of me since I appreciate David and all service department! I’m a widow and no longer afraid to take my car for service by myself! They have taken car of me since 2016 & no one else is allowed to touch my car!! More

Customer focused service. Any discrepancy is readily addressed and resolved. The team always is ready to respond in the service area and the wait is not long even without an ap Any discrepancy is readily addressed and resolved. The team always is ready to respond in the service area and the wait is not long even without an appointment. More

20k Service Appointment As always I scheduled my service appointment with Miss Tiffany. My appointment time was set with consideration for my personal schedule. Upon my arriv As always I scheduled my service appointment with Miss Tiffany. My appointment time was set with consideration for my personal schedule. Upon my arrival, Miss Tiffany greeted me and efficiently processed my paperwork. I waited in Wolfchase's sitting area with complimentary coffee and snacks. During my wait Wes, Nissan technician, advised me of progress and expected service completion time. As always an amazing experience at Wolfchase Nissan of Bartlett. More

Fast service Had a service appointment on my vehicle and was out in no time. Pricing was reasonable and did not have any issues or long wait Had a service appointment on my vehicle and was out in no time. Pricing was reasonable and did not have any issues or long wait More

Asked for full synthetic I have always taken my truck in for a full synthetic oil change. I asked for the same yesterday... but instead of getting what we asked for, it was no I have always taken my truck in for a full synthetic oil change. I asked for the same yesterday... but instead of getting what we asked for, it was normal oil change (non-synthetic). Not hard to figure out if you actually take the time to look through your history on the vehicle for something other than what you could possibly upsell us later (cabin filter, fuel injector treatments...) More

Friendly service I was met with a smile, person doing the work kept me up to date on the progress, and finished up with a smile. Very good experience overall. I was met with a smile, person doing the work kept me up to date on the progress, and finished up with a smile. Very good experience overall. More

Friendly, efficient service The service provided by this dealership is fantastic. I am always greeted with a smile and offered quality service with fair prices. I only bring my c The service provided by this dealership is fantastic. I am always greeted with a smile and offered quality service with fair prices. I only bring my car to this dealership for service and will continue to shop with them should I'm ever in the market for a vehicle. More

Oil change, tire rotation Had an appointment at 10 am, still took 3+ hours! They did identify a nail in a tire & repaired this. My front collision sensor was not working all th Had an appointment at 10 am, still took 3+ hours! They did identify a nail in a tire & repaired this. My front collision sensor was not working all the time, & was told it was debris covering the sensor. They cleaned the surface of sensor, but unfortunately, within a mile of driving out from Service, the sensor warning sounded again! I could not spend anymore time out of my day to wait on the car. I will bring it back, but will need a rental if it takes this long again. More

Quick service They offer quick service and finish my car in a timely manner. They have a very friendly staff. Employees work hard. This is always consistent each ti They offer quick service and finish my car in a timely manner. They have a very friendly staff. Employees work hard. This is always consistent each time I visit. More