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Wolfchase Nissan - Service Center

Bartlett, TN

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rated
1,854 Reviews
Call Service Center (901) 255-3800

1,854 Reviews of Wolfchase Nissan - Service Center

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September 09, 2020

This is the second time taking my truck there didnt like it the first time spoke to them about it they said it wouldn't happen again .WELL IT DID SO I'M NOT HAPPY More

by mpwblackwidow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane Burch
Report | Print
Sep 23, 2020 -

Wolfchase Nissan responded

Thank you for taking time to provide feedback regarding your recent visit to our Service Department. I'm sorry to hear you were dissatisfied with your visit and would like to hear more about it. If you could respond privately with your name and phone number and some more specific information about the issue, I will be happy to look into it for you. Thank you.

Helpful
September 08, 2020

I have been very happy with the help I get when I visit the Wolfchase dealership from the sales people to all of the service people. The best to Jerry Hughes and Hamilton Smith two great sales men. More

by WARINEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Burch
Report | Print
Sep 23, 2020 -

Wolfchase Nissan responded

Thank you so much for your amazing feedback. At Wolfchase Nissan, we strive to treat every customer that comes through our doors the same way we would treat a member of our family, so reading your comments are very rewarding. Jerry and Hamilton are both long time, valued members of our Sales Team. We value your loyalty and look forward to serving you again.

Sep 24, 2020 -

WARINEC responded

Thank You.

Helpful
September 08, 2020

I like Wolfchase Nissan for the Free Shuttle Service good Service Consulant ,Shop Employees,Lounge area,discount and Clean Building. Keep the discounts up please More

by I love my truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Hines
Report | Print
Sep 23, 2020 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide feedback regarding your recent visit to our Service Department. It's great to hear that you enjoy so many of our complimentary amenities and find our team to be so accommodating. We appreciate your loyalty and look forward to your next visit.

Helpful
September 07, 2020

They were very considerate,efficient, and knowledgeable. The vist was great . They greeted me with kindness and the service was very nice. I would definitely tell my family members and friends about the se More

by misbev777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Burch
Report | Print
Sep 23, 2020 -

Wolfchase Nissan responded

Thank you for trusting Wolfchase Nissan with your recent service needs and thank you for your amazing feedback. I'm happy to hear that you enjoyed your experience with Diane and found our team to be considerate, efficient and knowledgeable. We value your business and thank you, in advance, for any recommendations you send our way.

Helpful
September 06, 2020

After pulling into the service entrance the service advisor came out immediately to take my service request. There was no long wait time to give my service request. More

by I_janice@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Burch
Report | Print
Sep 23, 2020 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent service needs. I'm happy to hear that you enjoyed your recent experience and found our team to be so efficient. We value your business and your amazing feedback.

Helpful
September 06, 2020

It was easy setting up a time to bring vehicle in for service. Quick service rendered. Cordial service department.All around timely transaction. Thank you. More

by RATZ32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Burch
Report | Print
Sep 23, 2020 -

Wolfchase Nissan responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department. I'm happy to hear that you were able to schedule your appointment with ease and enjoyed the overall experience provided to you by our Service Team. We value your business and look forward to serving you again.

Helpful
September 05, 2020

Went in for an oil change. Routine service. Social distancing was practiced. All was well. No problems experienced. Had a question and it was answered. More

by klgaines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Burch
Report | Print
Sep 23, 2020 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide feedback regarding your recent visit to our Service Department. We are keeping up with the daily COVID updates and striving to continue to provide a clean and safe environment for our valued clients. I'm happy to hear that everything went well for your during your recent visit and that all your questions were answered. We value your patronage and look forward to serving you again.

Helpful
September 05, 2020

Always a great experience. Quick and fast service. Always professional. Wolf chase Nissan has provided me with the best deals on Used and new cars. This establishment has to be best service department and t More

by MARCELHOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Pirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Anderson
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Sep 23, 2020 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide us with a 5-star rating! We value your loyalty and opinion. It's always great to hear from our customers that they consider us to be the best around. We look forward to serving you again.

Helpful
September 05, 2020

Too busy. The lady helping me was also dealing with other people. You should focus on 1 at a time. I’ll go to infinity More

by DLSSES02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane Burch
Report | Print
Sep 23, 2020 -

Wolfchase Nissan responded

Thank you for taking time out of your day to leave feedback regarding your recent visit to our Service Department. You are absolutely right about focusing on one customer at a time and I completely understand your frustrations. I will forward your comments to our Service Director so that he may discuss this during our next Service staff meeting. We value your business and your feedback.

Helpful
September 03, 2020

Fast and efficient. Got me in on the same day I called and my break flush and engine air filter were done in about a half hour. More

by RALPH.SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Hines
Report | Print
Helpful
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