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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,284 Reviews
Call Service Center (816) 600-4000

1,284 Reviews of Wood Nissan Lee's Summit - Service Center

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May 30, 2025

Jack has always been the best. He is helpful, polite, and prompt. I know I can always count on him for the best service in town. More

by Jseura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the awesome review! Jack truly is one of the best, and we’re lucky to have him on our team. It means a lot to know you can count on him (and us!) for top-notch service every time. We’ll be sure to pass your kind words along — they’ll make his day!

May 30, 2025

Scheduled an oil change and the Customer Service was a 5! Very friendly and knowledgeable as well as helpful! Thank You for displaying customer service skills! Kolten was amazing he deserves to be acknowledg More

by sexysharon51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Wood Nissan Lee's Summit responded

Wow — thank you so much for the fantastic review! We’re so glad to hear your oil change experience was smooth and that our team, especially Kolten, made such a great impression. We completely agree — Kolten is amazing, and we’ll be sure he gets the recognition he deserves. We appreciate your kind words and look forward to seeing you next time!

May 30, 2025

I have never had issues with Nissan. They have always done a amazing job. Thank you very much for helping me. More

by Wallerkaylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear that you've consistently had great experiences with Nissan. It means a lot to know our team continues to deliver the kind of service you can count on. We appreciate your loyalty — and we're always here if you need anything. Thanks again!

May 30, 2025

Always treat me right and does good work! Kolten is great from scheduling to finish! More

by Debbie.gatlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Wood Nissan Lee's Summit responded

We love hearing this! Thank you for the kind words — and we couldn’t agree more, Kolten is a rockstar from start to finish. We’re so glad you feel taken care of every time you visit. Can’t wait to see you again!

May 29, 2025

I have had nothing but a great and fast experience with Wood Nissan Lee’s Summit More

by Candicemcghee05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Wood Nissan Lee's Summit responded

We love to hear it! Thanks so much for the awesome feedback—“great and fast” is music to our ears. The team at Wood Nissan Lee’s Summit works hard to make every visit smooth and stress-free, and we're so glad that's been your experience. Can’t wait to see you again down the road!

May 28, 2025

They are always great to work with! Friendly and reliable, I purchased my 2023 Maxima there and have always been happy. More

by Ptmoore5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear you've had such a great experience—not just with your 2023 Maxima purchase, but every time you've worked with us. "Friendly and reliable" is exactly what we strive to be, and it means a lot to hear that reflected back. We appreciate you being part of the family and look forward to continuing to earn that trust every time you visit!

May 27, 2025

I have never had a positive experience at a car dealership especially the service department, until Wood Nissan. My Service Rep Rob Smith is amazing and the team always treated me with respect and More

by jttwins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Wood Nissan Lee's Summit responded

Wow—thank you for such an honest and uplifting review. Hearing that we changed your perspective on dealership service means the world to us. Rob Smith is absolutely one of the best, and we’re lucky to have him representing our team with the professionalism and care you described so well. We know that servicing a vehicle isn’t usually anyone’s favorite errand, but it’s our goal to make it feel like anything but a chore. We're thrilled Rob and the team could turn it into a positive experience for you. You’ll always have a respectful, honest, and welcoming place here at Wood Nissan. We appreciate your trust—and we’ll keep working hard to keep it.

May 25, 2025

They were quick to work me in, easy to work with, and kept me informed. What else. Can you ask for. More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Wood Nissan Lee's Summit responded

Now that’s what we like to hear! We’re all about making things easy, keeping you in the loop, and getting you taken care of fast. Thanks for the awesome review—come see us anytime, we’ve got you covered!

May 24, 2025

The staff is a friendly and they have good follow up. They also share different options for you. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Wood Nissan Lee's Summit responded

Thanks for the kind words! We’re big believers in giving you options and keeping the experience friendly and stress-free. Glad to hear the follow-up stood out too—our team works hard to make sure you’re taken care of every step of the way. Appreciate you choosing us!

May 24, 2025

Never have any complaints anytime we have service. Love this place and the service people !! More

by melissa hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Wood Nissan Lee's Summit responded

This just made our day—thank you! We’re so glad to hear you’ve had consistently great experiences with us. Our service team works hard to keep things smooth and hassle-free, and it means the world that you love coming here. Can’t wait to have you back!

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