Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Woodfield Lexus
Schaumburg, IL
1,432 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,433 reviews
May 31, 2025
My experience was "Flawless". Paul was respectful, kind and knowledgeable. I felt very comfortable asking him questions and learning about the features of the car. I would highly Paul was respectful, kind and knowledgeable. I felt very comfortable asking him questions and learning about the features of the car. I would highly recommend him and have already! His professional demeanor exemplifies the Lexus brand! More
by nelson4athome
Employees Worked With
Paul Ketz. 5 STARS
May 24, 2025
Great communication and easy to deal with. They were very helpful and seemed to value us as a customer. They were very helpful and seemed to value us as a customer. More
by jlinke
Employees Worked With
May 20, 2025
Dan Roden was a true pleasure to work with. He is a man of his word which is very important to me to make sure that I got the car I wanted with the options I wanted. I got the exact car I wan He is a man of his word which is very important to me to make sure that I got the car I wanted with the options I wanted. I got the exact car I wanted I wanted and there was no undue pressure to upsell me on any items. Everything was presented in such a way that it was an overall excellent experience. Got to him if you want a specific car. More
by Chris
May 06, 2025
Always treated well and the work is top notch. I trust Woodfield Lexus to take care of me and my car I trust Woodfield Lexus to take care of me and my car More
by pj
May 02, 2025
This was my first experience at a Lexus dealership and I was not sure what to expect. I was surprised how much better of an experience it was compared to other dealerships I have been to in the past. Mustaf was not sure what to expect. I was surprised how much better of an experience it was compared to other dealerships I have been to in the past. Mustafa was very knowledgeable about the vehicle we were looking to purchase as he actually had the same car. We indicated that we were looking at that type of vehicle and I think that is why they matched us with him. Mustafa took his time with us, answered all our questions and never made use feel pressured or rushed. He offered many alternatives an went through line my line with the features as we compared models. I really appreciated that he checked in with me weeks after buying to make sure I am still happy with the vehicle. I found there are many benefits to purchasing a certified used Lexus and would recommend people to look into them. More
by tzakis73457353252
Employees Worked With
May 01, 2025
Tino was a great guy to work with and great with explanations and communication. I've serviced this lexus at this dealership since I bought it here 10 years ago and would continue to bring all my explanations and communication. I've serviced this lexus at this dealership since I bought it here 10 years ago and would continue to bring all my Lexus service needs to this dealership. More
by aakar76@hotmail.com
April 30, 2025
Service was great and Tammie IS GREAT! My mechanic needs to be in showbiz! Loved his video My mechanic needs to be in showbiz! Loved his video More
by Carrie
Employees Worked With
April 29, 2025
Always friendly. They promised a quick service and that's what I received. I live an hour away, and it's always worth my time. They promised a quick service and that's what I received. I live an hour away, and it's always worth my time. More
by jrlookalke
Employees Worked With
April 29, 2025
My experience with this Lexus dealership and their maintenance crew has been wonderful. I was just not happy with the salesman who sold us the car. I wrote a review about him and was hoping to get a r maintenance crew has been wonderful. I was just not happy with the salesman who sold us the car. I wrote a review about him and was hoping to get a response. Never did. But the rest of the team at Lexus, I am very happy when I deal with them. More
by Timmeihls
Employees Worked With
Tito in service was great!
April 29, 2025
No issues with the dealership, although the food/snack selection offered (very basic)!is not what you would expect from a Lexus dealer. New car, to soon to comment on service issues. selection offered (very basic)!is not what you would expect from a Lexus dealer. New car, to soon to comment on service issues. More
by Schachtw
