Woodfield Lexus

Purchase of Lexus It was and still is a pleasure to work with Dan at Woodfield Lexus. Dan did not know this about me, but I am a stickler for prompt responses from pho It was and still is a pleasure to work with Dan at Woodfield Lexus. Dan did not know this about me, but I am a stickler for prompt responses from phone calls and text messages. Dan surpassed my expectations in that area. He answered all my calls and texts even during his lunch and off hours. That speaks volumes of the professionalism of the Lexus staff. Even now almost 3 weeks after the purchase, he's still answering calls and texts. I will do business again and again with Woodfield Lexus, and Dan Rosen. Thanks a million More

Mandeep is awesome! Mandeep is always a pleasure to work with! He is articulate and professional at all times, he makes certain we are happy with the service we receive! Mandeep is always a pleasure to work with! He is articulate and professional at all times, he makes certain we are happy with the service we receive! Customer Service is top notch! More

leasing of new Lexus RX Always a pleasure to work with Bob Schmerler who is professional, knowledgeable, patient, and courteous. Would recommend Bob with no reservations. F Always a pleasure to work with Bob Schmerler who is professional, knowledgeable, patient, and courteous. Would recommend Bob with no reservations. Final numbers were reasonable and there was no pressure applied to close the deal. More

Everything was top notch The people were great. The facilities were fabulous and most of all everything was so easy! They taught me how to use the car and will give a refreshe The people were great. The facilities were fabulous and most of all everything was so easy! They taught me how to use the car and will give a refresher tutorial when I need one. More

Purchase of a new Lexus This was the quickest new car negotiation I ever experienced. Dan Rosen was professional, knowledgeable, and absolutely courteous. The Lexus custome This was the quickest new car negotiation I ever experienced. Dan Rosen was professional, knowledgeable, and absolutely courteous. The Lexus customer experience begins with the test drive and then on to the negotiation. I would recommend Dan and the entire Woodfield Lexus team without reservation. More

Best employees best service best cars Every employee I set with was so professional and nice. They all took the time to answer any questions we had and the whole process from looking to pu Every employee I set with was so professional and nice. They all took the time to answer any questions we had and the whole process from looking to purchasing was under 2 hrs. Never will I buy another car anywhere else. More

Great service Outstanding, friendly service. Every time I visit Woodfield Lexus, I receive great advice and great service, Thanks Keith. As a result, I will cont Outstanding, friendly service. Every time I visit Woodfield Lexus, I receive great advice and great service, Thanks Keith. As a result, I will continue to service my vehicle at Woodfield Lexus. More

Awesome My experience with this dealership was the best I've ever had with any dealership. Coming from Rockford, Dan Rosen communicated with me by phone and My experience with this dealership was the best I've ever had with any dealership. Coming from Rockford, Dan Rosen communicated with me by phone and email several times to answer multiple questions I had to avoid me having to drive to Schaumburg and ask in person. Once I arrived at the dealership (which was very busy), Dan was extremely helpful, not at all pushy, very nice, respectful, and professional, and quick to help me. The process was very quick, smooth, and organized. David Gustafson was great too - very knowledgeable about my new vehicle (Lexus IS 250 sport) and explained things quickly and in a very understandable way, as this is my first Lexus. Both Dan and David have been more than willing to answer residual questions I had even after I was home several days after owning my car. Very happy with them and I love my car! These guys know what they are doing! More

Dan The Man! My wife and I had been searching for a vehicle for about a week. We made up in our mind that we would purchase a Lexus LS. We located the car we both My wife and I had been searching for a vehicle for about a week. We made up in our mind that we would purchase a Lexus LS. We located the car we both liked and it happened to be at this dealership. We test drove the car and loved it. Unfortunately, it was rear wheel drive and that was a deal breaker for us. That's when Dan asked what we thought of another Lexus LS L on the lot. It was more that what we wanted to pay but Dan worked his magic. Dan was able to get us a much nicer vehicle with an affordable monthly payment. We couldn't be more happy with our decision. Thank you Dan, Robert, and David for your excellent service and willingness to help. More

Black Friday Service I received excellent service from David Therman. I was in line at the door Friday morning and my car would not start after a jump to start the car Da I received excellent service from David Therman. I was in line at the door Friday morning and my car would not start after a jump to start the car David called me into his office and took care of my service needs, which turned out to be more than just the oil change I came in for but they were all things that I also had on my list to eventually do. The nice thing was they were also included in the Black Friday special. Bottom line I was happy with the service and with David's handling of me. More