"Eugene was professional and courteous. He put agreed to..."
Eugene was professional and courteous. He put agreed to a deal that was fair and worked quickly to get the purchase closed. I highly recommend using Eugene and this dealership.
"Eugene did a nice job. I have bought a lot of cars over..."
Eugene did a nice job. I have bought a lot of cars over the years. I will see how your dealership compares over the next 20,000 miles of my car. Thus far, you are the second best dealership I have dealt with, but that can change based upon the upcoming service. You can move to 1 or to 4. I normally buy cars from Mike Connolly at Mercedes of Hoffman Estates, but he didn't have the GX I wanted. If your customer service is similar to Mike, then I might be here forever.
"Great people-great car-attractive facility. Really good..."
- G Schirmer
Great people-great car-attractive facility. Really good experience. Only comment is I thought it customary that dealer provided a full tank of gas at purchase. On Way home noticed that gauge read only about 7/8 full, but not a big deal. I’d certainly come back & recommend to others
"Eugene is one of the best sales consultant i have ever..."
Eugene is one of the best sales consultant i have ever encounter. i have bought 2 car from him recently. Also, my family has bought several lexus cars and suvs from him in the past and it has nothing but outstanding service and process.
"Purchase of RX 350"
Great experience! I was supported, but not pressured, through the whole process. I look forward to any future purchase and service. Jake helped me navigate the technology and I left feeling as though I knew how to use the technology efficiently.
Other Employees Tagged:
, Jake Wulbert
"Excellent experience!! Eugene was very professional and..."
Eugene was very professional and informative. He made the process of buying a car so much more enjoyable. Was amazing working with him.
I'm extremely happy to visit a Lexus dealer in Schaumburg.Was easy to fined a car that I like it.Strongly
recommend to my friends.
"Car buying made easy"
- M Deniau McLoughlin
As always, it was a pleasure buying an certified pre-owned auto from Woodfield Lexus. Eugene Merlin is very professional and makes you feel very comfortable with his low pressure personable style. He is a swell person too. Eugene, Robert Bouza and Bill Payne are great and willing to what they have to do to make the deal. I would recommend Eugene Merlin and Woodfield Lexus to everyone looking for a great buy, for a great place and a great way to purchase a vehicle, new or Preowned.
"I recently purchased a pre-owned Lexus from Woodfield..."
- Lisa M.
I recently purchased a pre-owned Lexus from Woodfield Lexus. I had a wonderful salesman, Eugene Merlin. He answered all of my questions. It was most confident car buying experience I’ve ever had. They are fantastic!
"Genuine Customer Care"
Eugene went out of his way to answer our questions and ensure our needs were met. We’ve worked with some shady car salesmen in the past and Eugene really to the time to give us honest feedback even if it wasn’t what I wanted to hear. I appreciated the straightforward, reason based answers - it wasn’t just a guy trying to make a sale.
Robert and Lowell also helped me get the most trade in value for my car and reduced my monthly payments to a manageable amount, even though I was upside down on my previous loan. I’m ever so grateful to get out of the lemon I was in and obtain peace of mind with a Lexus certified vehicle. Would definitely recommend to anyone in need of handholding through the buying process.