Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Woodfield Lexus
Schaumburg, IL
1,444 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,444 reviews
June 19, 2018
Great Service writer Jason always does a great job, he provides a good explanation of the service required and an accurate estimate of the time required to complete. He is Jason always does a great job, he provides a good explanation of the service required and an accurate estimate of the time required to complete. He is always friendly as makes me feel welcome and important. More
by Lexusbob
Employees Worked With
Jason Joop
June 17, 2018
Exceptional Service, Exceptional People Every experience I have had with Woodfield Lexus has been outstanding. My wife and I have had our 2010 IS250 for just over four years and virtually al Every experience I have had with Woodfield Lexus has been outstanding. My wife and I have had our 2010 IS250 for just over four years and virtually all of the maintenance has been performed by this dealership. The quality of mechanical work and the level of customer service have both been extremely high. This doesn't happen by accident, it speaks to the professional and friendly culture present at every level of this business. I highly recommend Woodfield Lexus. More
by Jeff Adler
Employees Worked With
Mandeep Mangat
June 14, 2018
Obviously went well Enjoyed working with Dan, he is a great guy. There was no "over the top pressure" to close me, but he stayed engaged the appropriate amount. Didn't Enjoyed working with Dan, he is a great guy. There was no "over the top pressure" to close me, but he stayed engaged the appropriate amount. Didn't see much of senior management, possibly part of their approach to the customer sale process. Available inventory at Woodfield was key to my purchase and Dan was instrumental in my buying from them. More
by trex2112
Employees Worked With
Other Employees :
Don't remember the technology onboarding employee but he was great
June 13, 2018
Great experience Our experience at Woodfield and with Dan was very pleasant. It was a no pressure sales and we ended up with a great lexus RX 350 with a good price. Da Our experience at Woodfield and with Dan was very pleasant. It was a no pressure sales and we ended up with a great lexus RX 350 with a good price. Dan returns all the calls even on weekend and goes out of the way to answer out questions We wish Dan success with Woodfield. More
by Lexus review
Employees Worked With
Other Employees :
Manager who explained about the workings of lexus upon taking delivery
June 12, 2018
Chintan PATEL Just recently leased a car from this dealership. Really happy with customer service. Dan rosen and josh and also finance manager was awesome n made th Just recently leased a car from this dealership. Really happy with customer service. Dan rosen and josh and also finance manager was awesome n made the process really smooth for me. Love this dealership and dan is amazing. I will recommend all my friends to him. More
by Chintan1991
June 12, 2018
Flawless process I had a spectacular experience leading my new Lexus ES350 from this dealership. It was efficient and painless and I ended up with a great vehicle tha I had a spectacular experience leading my new Lexus ES350 from this dealership. It was efficient and painless and I ended up with a great vehicle thanks to my salesman and to the financing department. More
by VanguardCleaning
June 12, 2018
Dan and Josh Dan connected and Josh took over. Josh went above and beyond to accommodate the delivery of my new car to my home. Patient and helpful Dan connected and Josh took over. Josh went above and beyond to accommodate the delivery of my new car to my home. Patient and helpful More
by Fran E
June 05, 2018
Super!!! Dealing with Jason Joop was pleasant experience-- I felt he was friendly and professional. He is going to be my go to person for service. Dealing with Jason Joop was pleasant experience-- I felt he was friendly and professional. He is going to be my go to person for service. More
by Lexus Lover
May 16, 2018
Fine experience The service advisor was knowledgeable,well mannered and presentable. The service was done on very fast and efficient. The waiting area is clean with l The service advisor was knowledgeable,well mannered and presentable. The service was done on very fast and efficient. The waiting area is clean with lots of snacks and drinks. More
by Elena1026
Employees Worked With
Other Employees :
David Gustafson, Ed Vale, Gerson Buleje-Llanos
May 15, 2018
Great experience Dan Rosen was great to work with. Honest from the beginning. He made the experience pleasant. He was very responsive to all my questions. Not a pushy Dan Rosen was great to work with. Honest from the beginning. He made the experience pleasant. He was very responsive to all my questions. Not a pushy salesman. More
by Ellen321
