Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Woodfield Lexus
Schaumburg, IL
1,433 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,433 reviews
January 04, 2018
The best car buying experience for many years. Thank You I just bought my SUV here and I cannot recommend this place enough! Dan Rosen gave me an unbeatable deal. I had to drive past three dealerships to g I just bought my SUV here and I cannot recommend this place enough! Dan Rosen gave me an unbeatable deal. I had to drive past three dealerships to get the car, but I got the price I was looking for with absolutely no pressure to buy. There were no surprises with the price when I came to pick my car up. Jasmine gave me a fair price on my extended warranty and didn't try to sell me things I did not need. Derek did an amazing job, patiently explaining all the bells and whistles on my new vehicle. The dealership sent me home with a full tank of gas and a smile on my face. I would definitely purchase a car from here again! More
by philip l solo
Employees Worked With
January 03, 2018
Recall service They had my car a long time, but excuses were understandable. Nice work though, and very friendly. I did get a loaner and there was no charge. They had my car a long time, but excuses were understandable. Nice work though, and very friendly. I did get a loaner and there was no charge. More
by carol
Employees Worked With
Garson Bulege
January 01, 2018
New tires Worked with Gerson Buleje, Service Consultant. Could not have asked for better service. He was most helpful with everything I needed tires and all! Worked with Gerson Buleje, Service Consultant. Could not have asked for better service. He was most helpful with everything I needed tires and all! I would rate his service 10+!! More
by Judy
Employees Worked With
Gerson Buleje
December 23, 2017
Great service! Service was fast. All Lexus associates were polite and professional. Car was returned clean and ready to go with a detailed explanation of the service Service was fast. All Lexus associates were polite and professional. Car was returned clean and ready to go with a detailed explanation of the service performed and what and when the next service would be More
by Bruce
Employees Worked With
Giacomo Spinnato
December 21, 2017
Excellent Customer Care Starting with several calls from your representative, it Was a smooth process until the recalled air bag repair was done on my car. Service safety Ch Starting with several calls from your representative, it Was a smooth process until the recalled air bag repair was done on my car. Service safety Check is extra point More
by Woodrock
Employees Worked With
Mandeep Mangat
December 21, 2017
Excellent service As always, professional greeters, service writets and all staff. I love Tonya with her great personality and how she goes beyond what Is required o As always, professional greeters, service writets and all staff. I love Tonya with her great personality and how she goes beyond what Is required of her! She is a 10! More
by Shirl
Employees Worked With
Tonya Plutz
December 16, 2017
Every Aspect is Service at the Dealer is Excellent We switched to Woodfield Lexus after being customers of very large Lexus dealer in the Northwest suburbs for 20 years. Woodfield Lexus is like a brea We switched to Woodfield Lexus after being customers of very large Lexus dealer in the Northwest suburbs for 20 years. Woodfield Lexus is like a breath of fresh air. Sales and service are warm and friendly; fast and efficient.. None of the arrogance and fast- talking that we saw constantly at the other dealership. One of the service reps. told us that he bought our trade -in Lexus and how much he loves it. It is always a pleasure to do business with Woodfield Lexus. More
by Deborah
Employees Worked With
Other Employees :
Dave Thermen, Mandeep Mangat
December 15, 2017
Outstanding Service department great friendly and efficient only criticism would be more comfortable seating in waiting area and maybe a soda option but otherwise Service department great friendly and efficient only criticism would be more comfortable seating in waiting area and maybe a soda option but otherwise great dealership More
by Noname
Employees Worked With
Tonya Plutz
December 08, 2017
Professional, kind, and efficient Everyone was professional and pleasant when I had to bring my RX350 in last week for a loss of pressure in one of my tires. They quickly put it up and Everyone was professional and pleasant when I had to bring my RX350 in last week for a loss of pressure in one of my tires. They quickly put it up and figured out that I had a nail in it and it needed to be patched. The work took less time than the the wash did. I was very pleased with everyone involved. Thank you to all of the staff. More
by Mistybraintree
Employees Worked With
Richard Palicka
December 07, 2017
Always go over and beyond The best dealership ever and would recommend to anyone. Great service in each department, same team members and always make you feel welcome and as fa The best dealership ever and would recommend to anyone. Great service in each department, same team members and always make you feel welcome and as family. More
by Michelle123
