Woodfield Lexus

Great dealership and excellent salesman- Dan Rosen I specifically drove over 44 miles away from my home when I was in the market for a Lexus. I pulled in the lot browsing and was greeted by Dan who was I specifically drove over 44 miles away from my home when I was in the market for a Lexus. I pulled in the lot browsing and was greeted by Dan who was very easy going, pleasant, easy to talk to, very patient and knowledgeable about anything pertaining to Lexus and their vehicles. The dealership is very clean and nice with plenty of vehicles and refreshments. Dan is always very accommodating with a very sweet disposition. I loved buying my car from him. I feel god sent me the right person to make my buying experience a very pleasant one. Dan walked me thru every thing. I went my myself and made the purchase and I didn't feel rushed or overcharged. I love the car. I bought a 2014 Lexus ES 350 and after a few weeks I noticed and it had an interesting scent inside. I have asthma and a very sensitive nose and I felt like I was suffocating. I expressed my concerns to Dan an he me and awesome solution which fixed the problem. I felt like I had a brand new car for the second time. I'm a First Lexus owner and definitely now a forever Lexus owner. Thank you Dan Rosen and Lexus of Wood field for always trying to rectify my issues with solutions that work while displaying excellent professionalism and customer service. I love you guys!!. More

Woodfield Lexus is "THE BEST" Lexus makes great cars and understands customer service! Having bought Lexus cars for many years from other dealers, I can tell you Woodfield Lexus ha Lexus makes great cars and understands customer service! Having bought Lexus cars for many years from other dealers, I can tell you Woodfield Lexus has "Master Customer Service". Top to bottom, they are absolutely the best! Sergio More

Very good buying experience Made buying decision in less than an hour on the spot. Sell person Mustafa was very helpful & pleasure to work with. Dave show basictechnical feature Made buying decision in less than an hour on the spot. Sell person Mustafa was very helpful & pleasure to work with. Dave show basictechnical feature - how to use & setup very nicely. Finical person was also very friendly. Thanks to all More

Right on time Mandeep said it would take approximately an hour to perform the service needed and my vehicle was ready as promised. I am a new customer and have alw Mandeep said it would take approximately an hour to perform the service needed and my vehicle was ready as promised. I am a new customer and have always been happy with previous visits for service. More

Everything went well. Everytime I either need scheduled service or if something unexpected happens, I can count on Mandeep to take care of everything. He is extremely resp Everytime I either need scheduled service or if something unexpected happens, I can count on Mandeep to take care of everything. He is extremely responsive and always treats me with respect. More

excellent customer service Giacamo could not have been more professional and helpful. We brought in our 2014 RX with a minor computer issue. He was knowledgeable, professional a Giacamo could not have been more professional and helpful. We brought in our 2014 RX with a minor computer issue. He was knowledgeable, professional and thorough. More

Great service and super nice. He did everything that was asked, and even more. He was super professional, was quick and thorough in everything. Great job and super nice. He did everything that was asked, and even more. He was super professional, was quick and thorough in everything. Great job More

40k service for es350 Service was done quickly and very thorough. Appointment was made easily and very little wait time in line dropping the car off. Waiting for the servi Service was done quickly and very thorough. Appointment was made easily and very little wait time in line dropping the car off. Waiting for the service to happen was very comfortable. More

Fast quality service My Certified RX350 ran much better than when I purchased it in June after the checkup. Very happy for it. One small thing about the tire I had replace My Certified RX350 ran much better than when I purchased it in June after the checkup. Very happy for it. One small thing about the tire I had replaced. I took the old tire with me but was still charged a $2.00 tire disposal fee. More

Great Experience Sales Consultant, Marty Whitney was friendly and knowledgeable. The Woodfield Lexus Dealership was clean and bright. We were also pleased that the Sales Consultant, Marty Whitney was friendly and knowledgeable. The Woodfield Lexus Dealership was clean and bright. We were also pleased that the dealership was pet friendly. More