Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
551 Reviews of Woodfield Lexus - Service Center
Sort by
October 31, 2015
Great Service I went in for an oil change. We were served from the time we drove into the service bay. I had to give them the vehicle information, since this was t I went in for an oil change. We were served from the time we drove into the service bay. I had to give them the vehicle information, since this was the first time the vehicle was in for service. Turns out it was a "free" oil change since the first time we were in for service. They promptly took the car in and got the work done!! I would go back for future work on my vehicle. More
by Lexus Lady
Employees Worked With
Tonya Plutz
October 29, 2015
Pick-up of your car for service at your home is outstanding! Service was performed efficiently and everything was communicated via telephone upon completion. Service called prior to picking up car and when leavi Service was performed efficiently and everything was communicated via telephone upon completion. Service called prior to picking up car and when leaving the dealership to drop off the car. Great service. More
by DanDan
Employees Worked With
Mete Oner
October 24, 2015
A Bazillion Stars Is More Like It! Tonya Winkelman-Plutz EXCEEDS the Gold Standard as a Lexus Customer Care/Service Specialist - she is in a class of her own. Tonya is highly intelligen Tonya Winkelman-Plutz EXCEEDS the Gold Standard as a Lexus Customer Care/Service Specialist - she is in a class of her own. Tonya is highly intelligent, experienced, integrity-driven and sincerely cares about doing her very best each & every time; she succeeds - with flying colors. She and the Outstanding Service Department are Tributes to Woodfield Lexus! If we could, we'd give this review many, many more stars than just 5:) Thanks, Woodfield Lexus! Tonya and your Expert Service Department are #1! Sincerely, Bernie and Karin Tarte More
by Bernie & Karin
Employees Worked With
Tonya Plutz
October 20, 2015
Standard Maintance Nobody like to bring car in for repair, but this dealership makes it as painless as possible. If funds are tight they will tell you maybe able to hol Nobody like to bring car in for repair, but this dealership makes it as painless as possible. If funds are tight they will tell you maybe able to hold off for a bit, but repair is needed by X. More
by VitoSpad1
Employees Worked With
Sean Horvath
October 17, 2015
15,000 Mile service We have been customers for many years and have always received excellent pricing and service. No other dealership with which I have dealt over 50 year We have been customers for many years and have always received excellent pricing and service. No other dealership with which I have dealt over 50 years of car-buying shows such concern for customers. More
by pamelslexus
Employees Worked With
Tonya Plutz
October 15, 2015
Recent first time visit. I have been a Lexus owner for quite some time, but a recent first time visit to Woodfield Lexus for service and a diagnostic on future service needs w I have been a Lexus owner for quite some time, but a recent first time visit to Woodfield Lexus for service and a diagnostic on future service needs will keep me coming back as a loyal customer. My consultant, Sean Horvath, was outstanding and I look forward to an on-going partnership with him. Thank you for the extraordinary experience, you have earned a loyal, repeat customer. Sincerely, Mike Smith More
by Michael Smith
Employees Worked With
Sean Horvath
October 02, 2015
SATISFIED I CAME WITHOUT AN APPOINTMENT AND WAS TAKEN CARE OF LIKE I HAD ONE! FRED AND SEAN HAVE GIVEN ME THE BEST SERVICE SINCE I CAME HERE TEN YEARS AGO. I CAME WITHOUT AN APPOINTMENT AND WAS TAKEN CARE OF LIKE I HAD ONE! FRED AND SEAN HAVE GIVEN ME THE BEST SERVICE SINCE I CAME HERE TEN YEARS AGO. More
by lexusman
September 21, 2015
Regularly scheduled service We always return to Woodfield Lexus when we need service done on our vehicles. Everyone at Woodfield Lexus makes you feel comfortable and welcomed in We always return to Woodfield Lexus when we need service done on our vehicles. Everyone at Woodfield Lexus makes you feel comfortable and welcomed in their dealership. We always have peace of mind when we come here because we know that we're in good hands. More
by RolSan25
Employees Worked With
Tonya Plutz
September 13, 2015
Excellent Support and Professional Mobile phone wasn't synchronized to hands-free use. Needed oil change and was done in a timely manner. Staff friendly and professional. Very ssatisf Mobile phone wasn't synchronized to hands-free use. Needed oil change and was done in a timely manner. Staff friendly and professional. Very ssatisfied. More
by car dealer
September 01, 2015
Very good service We bought our cars from Woodfield Lexus and have them serviced there. Sean is always on top of things and they do the job right the first time. Very s We bought our cars from Woodfield Lexus and have them serviced there. Sean is always on top of things and they do the job right the first time. Very satisfied. More
by jim100
Employees Worked With
Sean Horvath
