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Woodhouse Buick GMC of Omaha - Service Center

Omaha, NE

3.8
820 Reviews

820 Reviews of Woodhouse Buick GMC of Omaha - Service Center

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August 24, 2020

Everyone is amazing. Absolutely the best service. They got me in fast and was finished before I expected. Great job everyone! I appreciate it. Thank you More

by SEEINGMORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure who helped me
Aug 25, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We look forward to working with you again in the future!

August 24, 2020

Fast and easy appointment setting Jeff Knoll is the best always helpful. I have will continue to have my Buick serviced at this location very easy to deal with More

by EDD-G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Greve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for trusting Woodhouse Buick GMC with all of your vehicle needs!

August 21, 2020

Completely satisfied with warranty repair and Sean the service advisor. Service department went above and beyond locating a radiator for my 2018 Sierra Denali . Was going to Missouri the next morning More

by sewelltoots
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean-Service advisor , Shane Martinez
Aug 25, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review!

August 21, 2020

Sean Clark did an excellent job of getting me in and out very quickly. The work was well done and the car came out cleaner than it went in. More

by MSTEELE9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clark
Aug 25, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are happy to hear this. Thanks for leaving us a review!

August 20, 2020

I had a mostly pleasant experience with Woodhouse Buick & GMC. I brought my vehicle in for 2 warranty repairs. Only one was completed during my appointment. I had to schedule a second appointment to get m More

by TBIRDSROEHR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 20, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We appreciate your feedback and will use it to improve the customer experience at Woodhouse Buick GMC. We strive for a 5 star experience and are sad to hear that we couldn't provide that for you during this visit.

August 20, 2020

There’s absolutely nothing to change at Woodhouse. Everyone is courteous, friendly and accommodating. I feel they have my best interests at heart. I’ll buy my next vehicle there. More

by Gvcase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Rogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Krasne
Aug 20, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We really appreciate your feedback and look forward to working with you again in the future!

Aug 23, 2020 -

Gvcase responded

My wife and I look forward to our visits to Woodhouse. Arnold has become a friend as well as our sales rep.

August 19, 2020

After one day the car stopped working a little over an hour. They cleared engine code. Car had damaged not noticeable inside the building. Interior was great. Transmission seems to be slipping but you liv More

by HEVENSENT.KM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane Martinez
Aug 20, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are sorry to hear about this and would like to look into this situation further. Please email feedback@woodhouse.com with your contact information.

August 19, 2020

Jeff, Stephanie & Shawn all all wonderful . My vehicle was towed by our rode side abc. They called with issues. Was fixed in a timely manner. Wouldn’t go anywhere else.😊 More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of these. Worked with Jeff & Stephanie
Aug 20, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are happy to hear this and are always eager to help our customers. Thanks for leaving us a review!

August 19, 2020

THE SERVICE ADVISOR JEFF WAS EXCELLANT AND PATIENT. THE ONLY THINK THAT WAS UPSITTI9NG IS THAT YOU NO LONGER WASH CUSTOMERS CARS AFTER YOU HAVE SOMEONE WORK ON THEM More

by SOSMERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF KNOLL
Aug 20, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We look forward to working with you again in the future!

August 19, 2020

Doug was very professional answer all my questions got back to as soon as possible over all it was a good visit will come back More

by 402keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Aug 20, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We appreciate you and your business!

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