Woodhouse Buick GMC of Omaha - Service Center

Great customer service by everyone I came in contact with I was made to feel that I was very important to them and made to feel very comfortable. Every question I had was answered promptly and completely. I I was made to feel that I was very important to them and made to feel very comfortable. Every question I had was answered promptly and completely. In the parts department, the gentleman I talked with was very helpful and made sure I knew how long it would take to get the new parts in and that they would install them when I picked them up. More

Excellent work and friendly. Took my Yukon for repairs due to getting rear ended most of the damaged was to electrical systems. Ryan Burke, body shop manager was great on working Took my Yukon for repairs due to getting rear ended most of the damaged was to electrical systems. Ryan Burke, body shop manager was great on working with the insurance company and arrenging transportation. More

Great service Employees are always happy to deal with of your problems. Service on my vehicle was quick and thorough. Missed out on the donuts, but didn't need an Employees are always happy to deal with of your problems. Service on my vehicle was quick and thorough. Missed out on the donuts, but didn't need anyway. Never had a bad experience, even when it was the Plaza!. More

General maintenance Came in for general services of an oil change and tire pressure sensor monitor was bad both were fixed and done in a timely manner and the staff was Came in for general services of an oil change and tire pressure sensor monitor was bad both were fixed and done in a timely manner and the staff was very friendly More

Friendly service Took my car in for oil change and to get volume knob on radio fixed. At first said they had to replace radio 600.00. Filled out survey was called back Took my car in for oil change and to get volume knob on radio fixed. At first said they had to replace radio 600.00. Filled out survey was called back in and Sean fixed it. Friendly service and willing to correct error. Would definitely go back. Have always been treated nicely. Love the shuttle service and car wash. Thank you. Sean you were great to work with More

appointment time It took over 2 weeks to get an appointment time, Got there 10 minutes early person I had appointment with was busy some one else checked me in after w It took over 2 weeks to get an appointment time, Got there 10 minutes early person I had appointment with was busy some one else checked me in after waiting for 80 minutes went to check on car, was told they were extremely busy after another 15 minutes car was ready. Didn't think it should take hour and half to have oil changed, especially having an appointment. More

I had a very good experance at Woodhouse. I made an appointment at Woodhouse. I got there a short time before the appointment. I was checking in and before I got done with the checking in a te I made an appointment at Woodhouse. I got there a short time before the appointment. I was checking in and before I got done with the checking in a tech had come and took my Buick in to start the service. I whish my Dr's office was as prompt. More

first time final The appointment was scheduled for a certain time and date that would allow me to waIT FOR THE AUTO so then I could l;eave when it was done. this is w The appointment was scheduled for a certain time and date that would allow me to waIT FOR THE AUTO so then I could l;eave when it was done. this is what happened and all was done as promised. More

Great Service Went in for an oil change. They were prompt. Ryan in the body shop took care of a small scratch on the bed of my truck. Just a surface scratch that b Went in for an oil change. They were prompt. Ryan in the body shop took care of a small scratch on the bed of my truck. Just a surface scratch that bothered me when the sun hit it just right. They buffed it right for me. No charge. Had coffee and cookies while I waited. Good place to do business with. Thanks More

2010 Suburban The dealership, did a diagnostic test to find my issue which they didn't diagnosis the issue. I was not pleased with results of this visit. The dealership, did a diagnostic test to find my issue which they didn't diagnosis the issue. I was not pleased with results of this visit. More