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Woodhouse Buick GMC of Omaha - Service Center
Omaha, NE
816 Reviews
816 Reviews of Woodhouse Buick GMC of Omaha - Service Center
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May 26, 2018
Service reps only INEFFICIENCIES only. First Service rep ? couldn’t find work order, then Second rep wasn’t at all efficient. I will not use Stephanie again as my rep. First Service rep ? couldn’t find work order, then Second rep wasn’t at all efficient. I will not use Stephanie again as my rep. More
by BJV777
Verified CustomerEmployees Worked With
Two service reps Stephanie and ?.
Helpful May 25, 2018
Excellent! The dealership installed and balanced 4 new Goodyear tires, and took care of the check engine light that had come on (replaced both cam control soleno The dealership installed and balanced 4 new Goodyear tires, and took care of the check engine light that had come on (replaced both cam control solenoids). More
by WHILL5
Employees Worked With
Kyle McWilliams, James Spieker, Chris Goergen
May 25, 2018
great experience! Service Rep. Stephanie Garcia gave awesome oil change/check-up delivery. I thank her & the rest of the W. team. My 2017 Buick is also grateful too. Service Rep. Stephanie Garcia gave awesome oil change/check-up delivery. I thank her & the rest of the W. team. My 2017 Buick is also grateful too. Until the next maintenance visit. More
by ESPINOSAALE
Employees Worked With
Stephanie Garcia
May 25, 2018
great deal of trust Had a great experience in the Service Department. I had an unusual request and felt they really worked to help address my concern. I have a great de Had a great experience in the Service Department. I had an unusual request and felt they really worked to help address my concern. I have a great deal of trust in their workmanship and will definitely be back. Thanks! More
by kirby0
Employees Worked With
whole service team
May 25, 2018
Oil change was fast and he went over everything they checked. Advised other service that was about to be due. Clean waiting area and cookies. And love the free was fast and he went over everything they checked. Advised other service that was about to be due. Clean waiting area and cookies. And love the free car wash! More
by DBSPENCER
Employees Worked With
Kyle McWilliams
May 25, 2018
Oil change Nice staff. New staff appears to have high turnover. Prices higher than others. Eliminated services previously performed by prior owner. Claimed thos Nice staff. New staff appears to have high turnover. Prices higher than others. Eliminated services previously performed by prior owner. Claimed those were free when they were part of original purchase understanding. New ownership driven by greed rather than customer service. More
by HWEVERKA
Employees Worked With
Don’t know them.
May 25, 2018
I was unhappy with the price difference ! We were quoted a price for front window regulator at another Woodhouse dealership on L st. By Jeff Kernen ( he even "repaired" it temporarily for us , We were quoted a price for front window regulator at another Woodhouse dealership on L st. By Jeff Kernen ( he even "repaired" it temporarily for us , since this was a Saturday) so it would be enclosed and safe! I thought that was so very nice of him! AND HE DIDN'T CHARGE! The price he quoted, & included with his card $353.01+ tax. The price at your dealership was OVER FIVE HUNDRED DOLLARS $500.00 ACTUALLY IT WAS CLOSER TO $600.00. This automobile is a 2004 Buick LESABRE. SERIOUSLY, speaking for this automobile, it NEITHER wants nor needs the top of the line Buick parts. It is perfectly HAPPY with the less expensive (so am I by far) window regulator. A car of that vintage does understand a difference of ALMOST $300.00!!! That makes me wonder about other "PARTS & PRICING " I never had that feeling with Plaza Buick! More
by TRISH.CASEY.TC
Employees Worked With
I delt with Stephanie Garcia via the phone! Perhaps my husband can remember some names, he unavailable now!
May 25, 2018
Not happy Woke experience not great. Not shown car, car was not in working order. In the shop twice. Told wrong details given about certified pre owned. Tried Woke experience not great. Not shown car, car was not in working order. In the shop twice. Told wrong details given about certified pre owned. Tried selling me tint when windows were already tinted. More
by MANDYANDERSON13
Employees Worked With
Seth Krasne
May 25, 2018
Buick Envision Oil Change Service was great, price for the service was good. The service team was friendly, very knowledgeable and detailed in the service that was going to be Service was great, price for the service was good. The service team was friendly, very knowledgeable and detailed in the service that was going to be provided. The wait time was very minimal. More
by DNKMCPHAUL
Employees Worked With
May 25, 2018
Excellent service experience Knowledgeable caring service writers. Diagnosed and solved my dilemma. Less than an hour total time in the service area. All concerns addressed and ha Knowledgeable caring service writers. Diagnosed and solved my dilemma. Less than an hour total time in the service area. All concerns addressed and handled quickly. More
by danhallmarq
Employees Worked With
Other Employees :
Unfortunately forgot the name of my service advisor. Only female at the time working service
