
Woody Anderson Ford
Huntsville, AL
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Great Experience! I made an appointment online to test drive a new 2014 Ford F150 and they contacted me the same day to confirm the vehicle and time I had selected. Whe I made an appointment online to test drive a new 2014 Ford F150 and they contacted me the same day to confirm the vehicle and time I had selected. When I arrived the sales representative, Daniel Lopez, was at the door ready to get started. He was able to get me in the truck I wanted at a price that was in my budget. I was able to purchase my vehicle with ease and it didn't take much time. I highly recommend Daniel to any one looking to purchase a vehicle at Woody Anderson. More
Fast, Friendly Service Scott's crew always get the job done right, the FIRST time! He's always polite and professional. Woody Anderson Ford Quicklane has top notch custome Scott's crew always get the job done right, the FIRST time! He's always polite and professional. Woody Anderson Ford Quicklane has top notch customer service at fair prices, and great snacks while you wait! I've used their Concierge service and it works great as well. I highly recommend Scott Cox for any vehicle service need! More
Great Experience My wife & I were very pleased with our new car purchase experience. From the moment we arrived at the dealership through the purchase, we were well r My wife & I were very pleased with our new car purchase experience. From the moment we arrived at the dealership through the purchase, we were well received and impressed with the friendly, courteous and professionalism exhibited by the staff. Even the greeting and discussion with the dealership principal owner only emphasized their commitment to hospitality and excellent service. More
Nice People Who Are Not Very Good At Certain Jobs My experience was pretty terrible - Let me start by saying I don't know who is to blame, but my opinion is the parts department is incompetent. Ear My experience was pretty terrible - Let me start by saying I don't know who is to blame, but my opinion is the parts department is incompetent. Early on Monday morning I brought my truck for an evaluation of a check engine light. Later that day I received a call from Bill, who was extra nice, explaining my problem and said I needed a new catalytic converter. So I authorized them to do the work and he said I'd have my truck back in around 3 days - they had to order the part and no big deal. Three days later I called (didn't speak with Bill) and they said the truck would be ready by noon the next day. So Friday around lunch time I called to see if the truck was ready to be picked up and Bill said the part had not arrived. Well...I was a little steamed because I have been without a vehicle all week and now will be without on on the weekend, but he apologized and said the part would be in on Monday. Monday around 4pm I called to see if they had finished with the truck and still....no part...However they have the tracking number and it is on either the delivery truck that arrives at night or 10:30 am Tuesday and as soon as the part arrives they'll bolt it on and give me a call. Tuesday around 4pm I called to see if the work was finished...and still no part. So I explained that I did not have confidence in them to do the work and went to the dealership and picked up my truck...with no work completed after sitting at the dealership over a week. I don't know whose fault it was they don't seem like the left hand knows what the right hand is doing. They will not receive any money from me, for anything, ever. More
Escape First time Ford owner. New car purchase. I was treated wonderfully. Daniel Smith helped me make good decisions and explained everything very clearly. First time Ford owner. New car purchase. I was treated wonderfully. Daniel Smith helped me make good decisions and explained everything very clearly. Was introduced to Service Department and shown around dealership. Well done. More
Enjoyed the shopping experience Adrian Koby did a very good job in helping me select the mustang that meets my needs. The closing process was faster than what I had experienced at Adrian Koby did a very good job in helping me select the mustang that meets my needs. The closing process was faster than what I had experienced at other dealers. The follow up team went over some of the features of the mustang I bought and even set up the cell phones for me. More
Best Car Buying Experience In my opinion, there was NOTHING worse than buying a new car until I went to Woody Anderson Ford and dealt with Anthony and the entire team. They are In my opinion, there was NOTHING worse than buying a new car until I went to Woody Anderson Ford and dealt with Anthony and the entire team. They are the BEST. I was very impressed by the knowledge Anthony possessed related to my specific vehicle, the delivery team coordinator Lauren also did a great job, and Doug made it all easy. Overall, it was a very good experience and the whole team made it a pleasant experience; each person knew their job and did everything required to make it a success. Congratulations to the overall Woody Anderson team. My first experience with a Ford and with Woody Anderson was made a good experience by all the effort and the pleasant attitude presented by the entire team. Thank you all. More
Ford Expedition Purchase on 5/23/14 I travelled from Birmingham to Huntsville on 5/23/14 to look at a used 2013 Ford Expedition. I talked to Adrian Koby prior to departure and he validat I travelled from Birmingham to Huntsville on 5/23/14 to look at a used 2013 Ford Expedition. I talked to Adrian Koby prior to departure and he validated that the vehicle I was interested in was indeed on the lot and still available. Upon arrival at the dealership, Adrian was engaged with another customer, but he met me and asked another salesman to accompany me on the test drive while he finished up with the other customer. Upon returning, Adrian was ready to work with me. He easily and quickly negotiated an agreeable sale price, procured an owner's manual for the vehicle as I requested, and seamlessly transitioned me to the finance manager. During that time, Adrian handled the final detailing of the vehicle before I departed. A couple of days after the sale, Adrian quickly handled a couple of questions by telephone that I had for him. Adrian is a hard-working, friendly, and low-pressure salesman who represents both himself and his dealership with the utmost professionalism. Although I don't purchase vehicles very frequently, I would not hesitate to work with Adrian again. More
Exceptional Customer Service In this day and age customer service is lacking but not with our salesman George Kostakis, he went above and beyond to get me the vehicle i wanted and In this day and age customer service is lacking but not with our salesman George Kostakis, he went above and beyond to get me the vehicle i wanted and then delivered it to me personally. I told him what i wanted and what i could spend and he got me the best deal at the best price. He is always available to answer any questions, i hate reading manuals. More
Purchased an Acura on trade-in Adrian did a great job! Love my car!!! Very professional, friendly! Would do business with them again! Highly recommend that you call Adrian and b Adrian did a great job! Love my car!!! Very professional, friendly! Would do business with them again! Highly recommend that you call Adrian and buy a car from him! More