18 Ford Dealers near 35816near 35816

We love the personal service we always receive at Eddie - junechunnturney

We love the personal service we always receive at Eddie Pruitt Ford. They always do their best to accommodate us.

Daniel was outstanding and allowed us to to test several - kerrytmiller

Daniel was outstanding and allowed us to to test several different vehicles and walked us through the process and the pros and cons of both vehicles. He was very concerned with my wife's back and ensuring we found a car that worked for both of us.

I have been thoroughly pleased from the purchase of my - JDJR

I have been thoroughly pleased from the purchase of my Ford F - 150 XLT from Nik Beatty to my first two service appts. at Harbin's quick Lane . Dylan Farmer and the service team did a great job for me ! The whole Harbin team are very professional , courteous and they treat you 1st class !

Professional and polite honest people! - JBRINDLEY0

Professional and polite honest people! A real pleasure to work with for all our trucks.

I had such a great experience here buying a vehicle! - jalynnmae24

I had such a great experience here buying a vehicle! Chris worked with me so well to accommodate my needs when purchasing a vehicle!

Very professional and kept me updated on the progress. - juanita.dewaters

Very professional and kept me updated on the progress. Would buy again from them. Seamless process from start to finish.

Five years of awesome service and now a fantastic buying - Y.M.

Five years of awesome service and now a fantastic buying experience! Moved to Albertville five years ago and the service team at G&B have always taken wonderful care of both my 2007 Expedition (mom-mobile when my three sons – with their gear/etc – were growing up) and of me. Seth and Ricky can always be counted on to be there with a smile and honest explanations no matter the time of day – thanx guys! When it came time this week to finally move forward with a smaller vehicle for just me, everyone at the dealership made the difficult transition (seventeen years is a long time!!) a smooth and, believe it or not, exciting experience. My sales consultant, Bill Hough, was quite patient and understanding throughout the whole process and I cannot recommend him enough: no pressure and greatly attuned to what I was looking for, not what he wanted me to be looking for. 😊 I look forward to continuing my relationship with the G&B team with my lil’ 2020 Ecosport – thank you Randy and the whole Albertville Ford family!!

Great customer service, honest and genuine Brian Cantley - keola

Great customer service, honest and genuine Brian Cantley at Woody Anderson Ford. Pleasure working with you sir.

Ever since I have moved here a little over a year ago, I - msedillo2013

Ever since I have moved here a little over a year ago, I have always taken my ford vehicles to a Ford Quick Lane for regular oil changes. When I moved, I was not to sure where to go for my oil changes and regular maintenance. I have found an AMAZING Ford Quick Lane Service Center. It is located on Hughes Rd, right off of Interstate 72 in Madison, Al. The staff there are Amazing, I personally want to Shout Out to Kasey Allen - Service Writer!!!!! Ever since I started going there, he has ALWAYS gone Above and Beyond with his GREAT Customer Service, he treats me with the Upmost Respect and makes me feel like part of his family!!! He always answers all my questions and is an AWESOME Listener!!!! He explains everything in detail and takes his time to make sure I understand everything!!!! I HIGHLY Recommend this Ford Service Center to Everyone!!!! You will definitely be treated with GREAT Customer Service from Kasey and everyone!!!! Thank you Kasey for always taking care of my vehicle and for being an OUTSTANDING PERSON!!!!

You're service department is awful. - bmark021474

You're service department is awful. What is the point of taking online appointments if when the customer shows up you just tell them that if they drop their car you will look at it in a week or so? I made appointment last week to have my car looked at. I have a transmission code popping up. You're service page asks for all details pertaining to why you are bringing car in. So why would nobody call me to let me know that you wouldn't be able to honor the appointment and would need to keep my car for a week or longer?? When I asked service writer why they took appointment and didn't call she said she just looks at appointment not the reason. She was rude and I didn't appreciate it. Ive been trying not to drive car much in case it's a big issue. I drive it all the way from my house to dealership for appointment I made last week and I get told you can't look at it for over a week? If it was going to be big repair I was considering buying a car from Barnett. I will be sure to let everyone I Know not to bring their car to Russell Barnett or to buy a car.

Great company. Recommend highly. I cannot think of enough... - jimchevy3

Great company. Recommend highly. I cannot think of enough nice things to say about this dealership. Everything was explained fully. Prices were easy to get. I did not have to give my soc sec number just to get the price. Follow up has been great. Salesperson has called more than once. I even get my first oil chanhe free!

HORRIBLE NO ONE WILL RESPOND TO TAKE CARE OF PROBLEM - MKFARRIS20

HORRIBLE PLACE! THESE PEOPLE ARE THIEVES AND CROOKED AS THEY COME. LAST WEEK OF MARCH 2019 I PURCHASED A 2016 FORD F 250 SUPER DUTY, WITH $20k down and financed the remaining balance. After making payments for almost a year this Dealership not the finance company Capital One, decides to come pick up the truck . After waiting this entire time for them to send my information to get my tags, which i never received and the finance company also never received the title. They totally disregarded the 10 day purchase agreement rule they they can not pick a vehicle up after 10 days and without some kind of written notice being sent, which is under Title 8 of the Consumer Law.I have never received any form of communication with them other than to pick up my vehicle to where i can not even get to work. I have called and emailed and left messages no replies have been given even after a week of trying to reach someone. They will not let me speak to any of the higher ups over Cindy Davis. They have basically stole my truck . i am now left with no transportation and no downpayment and no answers . I dont even know where my truck is or how to get it back because no one will communicate with me. DO NOT BUY FROM THESE PEOPLE . THEY ARE CROOKS! ANYONE WITH ANY INFORMATION I CAN USE TO HELP OR ANY ATTORNEYS THAT WILL HELP ME I DESPERATELY NEED HELP!!!! MKFARRIS20@GMAIL.COM

On October of 2003 we found some manufature ... - kg4hzn

On October of 2003 we found some manufature defects in our tires. And finding we had some vehicle information which was not disclosed be the saler for some reason.Tucker was insistant we bring my truck to Elk Valley to check the tires and in that time talked to the owner which bent over backwards to fix both problems. And Jeff Tucker is the man we deal with on every return.There is not a better <br> service manager anywhere. Elk Valley Ford is number one . Thanks for <br> all you have done..........Thanks Al

Bought a new Edge from John Carpenter. - Eric Smith

Bought a new Edge from John Carpenter. Coudln't have been more pleased. Very hospital and kind. If you want to work a dealership, I recommend John Carpenter for you.

Very Disappointed. - Sherrie

Jeep giving all kinds of codes,then radio would go off, clock would go back to 12:00, then engine would shut off but not always. Happen over and over. Took it in they pulled the codes and when I ask what they were. They said old codes. They cleaned battery cables and tighten then up. Drove it 20 miles nothing. Told me couldn't find anything wrong. Husband drove it same thing. I put it back on my mail route. Started back coding. I do have to say in the past they have been good to me. But it seems like they have lost some really good people that worked their. They also need to upgrade the mechanics equipment bad. They are so far behind other dealerships. Just seems like to me they should have known what was wrong with my Jeep. It's still giving codes and still not fixed. But that is my work vehicle and I can't take off for days at a time for them to fix it. They never have parts sometimes they even get the wrong part in and that cost me another days pay. They also need to train more than on Chysler person to work on Chysler products. That would help so much.