Woody Anderson Ford

I had purchased a new car 7 mths prior and had a horrible sales experience involving mis informed on car, price, everything was horrible in that car purchase. Then I went to Woody Anderson in Hughes. There I sales experience involving mis informed on car, price, everything was horrible in that car purchase. Then I went to Woody Anderson in Hughes. There I had a very fast...uncaring...shut down experience and was discouraged. I then thought I would give it one more try and I went to the main Woody Anderson dealer on Jordan Lane in Huntsville. I asked for the Manager which was Don Wessels and from that moment one my luck had changed. I had the warmest welcome, Don introduced me to Jason Chicosky as my sales representative. From that moment on all the people I dealt with listened to me my concerns and what my needs were. I felt like they did everything they could to meet my needs and financial concerns. Even the employees that I did not personally deal with in my purchase were all as nice and welcoming as possible. Both my son and I felt that there was no doubt in our minds, we would come back and make another purchase in the future....and....we would without a doubt recommend this dealer to all our friends and family. All employees involved were well informed, answered all our questions, explained anything we wanted to know about, and we were not afraid to ask questions. It was just a wonderful experience. I thank everyone at Woody Anderson for all their help and warm welcome. My parents were right.....You cant go wrong with Woody Anderson Ford! More

Mr Will Howard once again ensured the purchase experience was a great one! Will’s focus on customer satisfaction goes beyond talk; his actions (etiquette, kindness, concern and overall demeanor) were top-n was a great one! Will’s focus on customer satisfaction goes beyond talk; his actions (etiquette, kindness, concern and overall demeanor) were top-notch!! In fact, my experience with Mr Will Howard a couple of years ago is the main reason why I returned to Woody Anderson Ford, Jordan Lane, Huntsville, AL for this purchase. I personally sought out Mr. Will Howard to assist me when I arrived at the dealership! Also, the experience I had working with Mr. Aaron Looney in the finance department was great as well! This was the most comfortable I have felt working with a financial representative in any finance transaction I have been involved in; this was a pleasant surprise. Considering my experience with Mr. Will Howard and Mr. Aaron Looney I am proud to say this was the most enjoyable vehicle purchase I have ever experienced (considering I have purchased 10+ vehicles in my life I would say this is a very strong and credible endorsement). If you are looking to buy a new or used car, I strongly recommend you visit Mr. Will Howard at Woody Anderson Ford (256-517-1305); you will be glad you did! More

Good service, friendly service, but I wasnt informed up front that purchase of an older vehicle limited the length of loan I could get, resulting in a higher monthly payment. front that purchase of an older vehicle limited the length of loan I could get, resulting in a higher monthly payment. More

this rating applies to the Quicklane team. They are off the chart friendly (Eric is great!), making you believe that they really value your business. Work performed has been excellent and completed within the chart friendly (Eric is great!), making you believe that they really value your business. Work performed has been excellent and completed within the timeframe estimated. They even washed my truck for me! Also love their price match guarantee on tires. These guys are really good. More

Was treated with respect. Transaction was fast and fair. Everyone was helpful and friendly. I had a concern about the car's performance which was fixed within one day Everyone was helpful and friendly. I had a concern about the car's performance which was fixed within one day More

Was a great experience very easy to work the sale person we work with Sally Rochelle was very inform an help walk us thru with easy would highly recommend her was easy to work with very friendly. we work with Sally Rochelle was very inform an help walk us thru with easy would highly recommend her was easy to work with very friendly. More

We bought a 2006 King Ranch diesel truck earlier this We bought a 2006 King Ranch diesel truck earlier this year. We were at the dealer ship several times working with Sally Rochelle before our purchase. We bought a 2006 King Ranch diesel truck earlier this year. We were at the dealer ship several times working with Sally Rochelle before our purchase. She spoke to my husband regularly until she found us something that suited his needs. She was very patient with all our questions, did the research if she did not know and was very good at the answers in a timely manner. We appreciated her help very much Although she was often busy when we were there,she made us feel like our business mattered. It took us so long to decide on a vehicle,I'm sure she wondered if we would ever be satisfied. All the final paper work, extended warrenty etc. was done by Chris Waggett. He was very easy to work with and handled the closing papers in a very swift manner. More

I went on line to check on a truck ,I first spoke with Austin on what they had available and we talked about pricing on a few different ones, after we finished he directed me to who I needed to see when I Austin on what they had available and we talked about pricing on a few different ones, after we finished he directed me to who I needed to see when I arrived at Woodys.. I talk with Don he then put me with Sally Rochelle "Great listener; we looked at few that I had in mind test drove one of them Sally listen to me as I talked about the Budget and price she ask a few questions and made a suggestion about a F150 and the difference between the Ranger I was looking at; and the over all need for my business I was not looking at giving up anything as far as the Ranger went but I would be able to do all the different task with the F150 it was a 2006 model clean so off for a test drive we went after returning to the lot I could see that this was more of what I need.. and continued with the paper work and ofcourse the price :) this also went very well I had accomplished finding a good work truck a a fair price .. THANKS to a Few good listeners ... Now off to Aaron L hey what can I say over and done with in a just a few minutes Just want him to know I did'nt have NO problem with Redstone They know me well there lol And Last But not least Don Wessels All the way through I was after a FORD hat So back to Don lol I told him what I was after and ya know he went and got the hat and one for my wife as well:) Thank all of you for your time and effort you made a buying great time for US ...............SMILE ...................... More

The salesman (Mr. Jim Sigle) kept me informed every step of the way on the status of the vehicle I ordered. Once my 2013 Boss 302 arrived, Jim gave me a vehicle orientation and ensured I was totally famili of the way on the status of the vehicle I ordered. Once my 2013 Boss 302 arrived, Jim gave me a vehicle orientation and ensured I was totally familiar with operations/onboard equipment. Furthermore, he followed thru with calls approximately once a week to ensure I was totally satisfied and always asked if I had any questions/concerns. The follow-on SYNC orientation (~ 1hr) was especially helpful and in my opinion, was a service above and beyond the responsibility of the dealership. The General Manager, as well as Department Directors, were introduced to the class. Each appeared generally concerned for attendees 'satisfaction' with their new vehicles and the dealership in general. Woody Anderson Ford is definitely a 'top-notch' organization where Customer Service (after the sale) seems to be a top priority. More

Well let's say when I came to Jim I knew I would be a special case. I needed another vehicle to fit my single mom budget annd also work thru negative equity. Jim's many years of expertise made that happe special case. I needed another vehicle to fit my single mom budget annd also work thru negative equity. Jim's many years of expertise made that happen. I've never experienced customer follow up like jim does. Everyone I met @ Woody Anderson makes the customer feel important. What a level of difference!! Tammy More