First, my name is Andrew. However, they continually called me John. I have told Christian and Gary, a manager, several times including when Gary called me and I corrected him in front of Christian, which is even more bothersome that it continued. However, we filled out the app with our names (still kept calling us the wrong name after). Gary called and said $40,000 down and he’ll approve. We called on another GC Trackhawk and were approved with $19 down and they said we can even do less if we want. Gary was taking advantage of us. Called Christopher and he said "I believe Gary was trying to be conservative as to not get a instant denial from the banks" Then Gary called and was basically asking me to prove I am not someone called John. You couldn't make this incompetence up. They had our application, our license's and references. Even today, Christopher text and called using the name John. Really really bad service and sales. We ended up buying a 2021 Cayenne GTS from Porsche of North Houston. This place is a big mess. To top it all off, I got a text from the Sales Manager today referring to me by the name John. Just Incredible.