World Kia Joliet

Theft WARNING: READ THE 1 STAR REVIEWS!! While I will say that Rudy was a great salesmen, the deal fell through when we were in the finance office. It was a WARNING: READ THE 1 STAR REVIEWS!! While I will say that Rudy was a great salesmen, the deal fell through when we were in the finance office. It was a horrific time and experience for a first time buyer. The financial person I talked to was charging over the MSRP. NEVER PAY OVER MSRP FOR A CAR, ESPECIALLY FOR A KIA. For a first time buyer this was a terrible experience as they tried to rush me through the paper work to where you do not know what you are signing. I highly suggest going to a different dealer. Not to even mention they run your credit through a ton of loan agencies to lower your credit score, so they can charge an outrageous interest rate. They also charged my card for the down payment before the deal was completed so now I have to wait for my money to come back into my account. My suggestion is to not due business with this dealership and take your money to people that actual know how to treat customers. More

Great experience, felt comfortable and well attend to, the staff was excellent as well as the car we purchased. The next time you need a new or used car do yourself a favor and go to World Kia of Joliet. the staff was excellent as well as the car we purchased. The next time you need a new or used car do yourself a favor and go to World Kia of Joliet. More

The salesman was the best part of the experience. Once the price was figured out it was all downhill from there. The finance department was back up and we waited over an hour to get into the office and th the price was figured out it was all downhill from there. The finance department was back up and we waited over an hour to get into the office and then he was in just a hurry he did not give us time to ask questions and did not even offer the extended warranties and rushed us out of the office. Once we got home and revised our paperwork we realized that the address was incorrect and had to call back to have it corrected. This was a nightmare as we waited on hold to be able to talk to the finance person that helped us only to have to leave a message and have him call us back. Which did not happen. We had to call everyday for 3 days to finally reach the finance person who then told us it was corrected and would make sure the information got sent to kia motor finance. Which did not happen as we never received our invoice/bill. Then we got a call from collection indicated we missed our car payment and where now delinquent. We bought the car in November and we are still fighting with the credit bureau as well as the Kia dealership and Kia motor finance to get the delinquent charge removed. I have been calling the store and can not speak to a manager and no return phone calls. We live an hour away so traveling to the dealership is not convenient. Would never recommend this store or purchase this store to anyone. Ever! More

Worst service I have had, called to see a vehicle, because I told them that I only wanted to see it for now, they hanged up on me. So now you have to buy in order for them to show you a car?? because I told them that I only wanted to see it for now, they hanged up on me. So now you have to buy in order for them to show you a car?? More

Buyers Remorse I definitely have buyers remorse! I bought a used car on Saturday, May 30, 2020! Still don't have the car! They don't return phone calls! I definitely have buyers remorse! I bought a used car on Saturday, May 30, 2020! Still don't have the car! They don't return phone calls! More

Absolutely terrible place I was guaranteed 100% over the phone that I was approved for a loan by John the loan coordinator and I went ahead and expose myself out with the coronavirus and went to the dealers phone that I was approved for a loan by John the loan coordinator and I went ahead and expose myself out with the coronavirus and went to the dealership knowing I was going to come home with the car come to find out I get there I'm not even 100% approved and they deny me wasted all my time and brought me out quarantine for nothing they give you false false promises to get you to come out. More

CARLOS HELPED ME GET A MY NEW 2020 KIA SOUL! COME SEE CARLOS, HE WILL GO ABOVE AND BEYOND TO EXCEED EXPECTATIONS WORLD KIA JOLIET CARLOS, HE WILL GO ABOVE AND BEYOND TO EXCEED EXPECTATIONS WORLD KIA JOLIET More

Paul Loeffel at World Kia gave me the best Paul Loeffel at World Kia gave me the best possible customer service / that I could ever hoped for being a Kia owner since 2007 / My new 2020 Paul Loeffel at World Kia gave me the best possible customer service / that I could ever hoped for being a Kia owner since 2007 / My new 2020 Kia Soul EX has the right options, WORLD KIA of Joliet has won my business over Willowbrook Kia 2011 Sorrento and Gerald Kia 2017 Sportage 2017 Soul. It's people that make the dealership a welcoming place / not marble floors and fake smiles. John J.P. Morrissey More

Carlos Cisneros was an excellent salesman. Got me into the vehicle I wanted and at an incredibly low rate. Kept my payment where I could afford it. Just an all around great experience and I'd suggest him the vehicle I wanted and at an incredibly low rate. Kept my payment where I could afford it. Just an all around great experience and I'd suggest him to anyone that visits Joliets's Workd Kia More

Our sales rep was awesome. Very knowledgable. Got us a good payment. Very impressed with the dealership in general. Our sales rep is Dave Mendez. good payment. Very impressed with the dealership in general. Our sales rep is Dave Mendez. More