World Toyota

Great dealership and people. Everyone was patient, helpful and cheerful - both before and after the sale. We made numerous trips to the dealership prior to purchasing our truck and Ethan, our sales p helpful and cheerful - both before and after the sale. We made numerous trips to the dealership prior to purchasing our truck and Ethan, our sales professional, was always cheerful, answered our questions and never hurried or pressured us. The sales managers were great in explaining pricing, trade in offer, etc. We would not hesitate to purchase again from World Toyota and would definitely recommend them to friends and family. We have since purchased accessories for the truck and everyone is still as friendly as prior to our purchase of the vehicle. We are awaiting a new radio as the one in the truck turns on and off at will. That is the only problem that we have had so far. More

World Toyota is the dealership I chose for my vehicle. I can ALWAYS depend on quality service and excellent customer service. Dumas is my rep and I trust his judgment, his knowledge and so appreciate his p can ALWAYS depend on quality service and excellent customer service. Dumas is my rep and I trust his judgment, his knowledge and so appreciate his positive, friendly attitude. He always takes time to explain what will take place with my service and recommend different options. I never feel rushed and am never disappointed in the human side of the car industry that he delivers every time I go there. I look forward to my service visits because I know I can count on the highest level of customer service and that means a great deal to me!!!!! More

I had worked all night and was exhausted. I wanted friendly, accurate, and speedy service and that's exactly what I got! Philip was awesome! He made me feel completely welcome from the moment I arrive friendly, accurate, and speedy service and that's exactly what I got! Philip was awesome! He made me feel completely welcome from the moment I arrived. I felt wanted and appreciated for just showing up! I had the 20,0000 mile service done in just an hour. I would never want to take my car anywhere else. Thanks Philip and World Toyota for always taking care of me! :) More

I bought a Prius from World Toyota recently and have had the chance of interacting with the Service dept a couple of times. It has been nothing short of a delightful experience. Chris Brown & Brian Murphy h the chance of interacting with the Service dept a couple of times. It has been nothing short of a delightful experience. Chris Brown & Brian Murphy have been more than willing to meet my requests and have even pleasantly surprised me. Even though the dealership is quite some distance and I have other Toyota dealers closer to me, I doubt if I would like to go anywhere else now. More

I have been taking my Toyota Sienna to World Toyota for service for years (10 years) and I have not had one negative experience. I am greeted as soon as I bring my van to the service department and it's a service for years (10 years) and I have not had one negative experience. I am greeted as soon as I bring my van to the service department and it's an absolutely pleasant experience up until the time I drive away. The service I receive is excellent. My service advisor, Map Mouth, is OUTSTANDING!! He's professional, friendly, knowledgeable and most of all, honest about the service my van needs. It's 10 years old and in tip, top shape! Another Toyota dealership is closer to my home; however, I feel it's worth driving the extra miles to get honest and dependable service. I honestly feel that World Toyota's top priority is my complete satisfaction. More

Since I bought my 2005 Toyota Camry at World Toyota, I have taken the car back for service at the recommended mileages. Every time the service has been outstanding and never I have needed to take the car have taken the car back for service at the recommended mileages. Every time the service has been outstanding and never I have needed to take the car "back" because of sloppy work. Daniel Joffe is friendly,knowledgeable,and efficient. An employee of his caliber is a great asset to the company. More

I gave my rating because from start to finish, every single employee I dealt with at World Toyota was professional, knowledgeable, and friendly. Lisa Edwards was very personable and straightforward wit single employee I dealt with at World Toyota was professional, knowledgeable, and friendly. Lisa Edwards was very personable and straightforward with a "no pressure" approach,which I loved. Jack Brennan and World Toyota wrote the book on customer satisfaction. Thank you! More

The service I received was excellent from start to finish...determining the car that best met my needs, test driving multiple vehicles, negotiating the price and financing the vehicle. I talked with finish...determining the car that best met my needs, test driving multiple vehicles, negotiating the price and financing the vehicle. I talked with sales people at a number of dealerships while trying to determine what car to buy. Daniel Diaz at World Toyota was by far the most knowledgable, helpful and patient sales person I dealt with. More

From: Faass, John P Mr CIV USA IMCOM [mailto:john.p.faass@us.army.mil] Sent: Thursday, January 01, 2009 1:15 PM To: Brennan, Jack Cc: Balog, Mike Subject: Service Advisor: 6505 Hee [mailto:john.p.faass@us.army.mil] Sent: Thursday, January 01, 2009 1:15 PM To: Brennan, Jack Cc: Balog, Mike Subject: Service Advisor: 6505 Hee Soo Hong Importance: High On the 29th of December 2008, my wife and I had a great experience in having our daughters (Chuyong Yi) car serviced at your company while on our vacation in your area, and with Mr. Hee Soo Hong's great personality and his knowledge of superior customer service, we are thankful. You have a outstanding employee and we feel that he should be recognized as such. He is deserving of some type of an award for his ability to deal with your customers and I am sure without a doubt he beings in revenue to your operations. I am in the customer service business as the NAF Support Manager working for the U.S. Army and I know great service when I see it. Please relay to Mr. Hong our appreciation. Thanks for the great experience. Sincerely, JOHN P. FAASS, SR. NAF Support Manager Fort Buchanan, Puerto Rico Office: 787-707-2976 DSN: 740-2976 Fax: 787-707-3431 Cell: 787-407-8494 "Soldiers and Families First……Quality Programs and Services Always" "We Serve Families……Because Our Soldiers Protect Our Freedom" "Behold, how good and how pleasant it is for brethren to dwell together in unity" More

I would like to thank you all for such a wonderful car buying experience. This is my very first Toyota ever, and I am already hooked. I felt well taken care of and on cruise control during the process. buying experience. This is my very first Toyota ever, and I am already hooked. I felt well taken care of and on cruise control during the process. Noooo stress, noooo buyers remorse and there is nooooo way I would ever buy from another dealership. I have been telling all my friends and family about the experience. The professionalism, the courtesy and knowledgeable team left me with no worries. I could not have asked for a better sales/customer service team. Buying a car is a difficult thing for me to do. Always has been. These 3 individuals were the ultimate deal makers. I am still speechless when I think of how nice these folks were to me and how I will be sending everyone I know to World Toyota because the wonderful service I received. “NOW THAT IS HOW YOU SELL AT CAR” is the first thing I said to myself on the way home. Thanks again and Happy Holidays to all of you at World Toyota. George Albury More