Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.3
2,327 Reviews
Call Dealership (678) 547-9000
View Awards

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

Directions

By Type

Showing 2,327 reviews

June 01, 2026

Service was on time. Value was very good. Damian was pleasant to work with and straight forward. More

by bcolmando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Report | Print
Jun 03, 2026 -

World Toyota responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 29, 2026

Very long wait times even with an appointment. Oil changes should not take 2 hours wait time. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Managment
Report | Print
Jun 03, 2026 -

World Toyota responded

Hi Bob, I sincerely apologize for the extended wait you experienced. While we do perform a multi-point inspection along with a full video to ensure any safety concerns are properly identified and communicated, we understand how valuable your time is and that additional items can impact the overall wait time. During busier periods, a two-hour wait can be typical, but we recognize that this is still frustrating and are actively working on improving our efficiency. We truly appreciate your patience and understanding.   Kristen King  Service Manager - World Toyota Kking1@group1auto.com

May 28, 2026

Great job . Tim Clark tops! Super. Super. Super. Super. Diper excellent a a a a a plus More

by meggittfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Clark
Report | Print
May 30, 2026 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2026

Donnye was great, she helped to get my car fixed, but as always it’s takes a long time to just get my car inspected(over 3 hours) More

by miguelmeza51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnye
Report | Print
May 30, 2026 -

World Toyota responded

Hi, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2026

The service advisor had great customer service and explained what and why I need my services. More

by akashhuq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron King
Report | Print
May 28, 2026 -

World Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at World Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 26, 2026

I provided the service technician with multiple concerns. He was attentive and made sure each concern was addressed More

by Mdodson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
Report | Print
May 28, 2026 -

World Toyota responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 26, 2026

For the 15yrs I've had my Camry, I've had 15yrs of great customer service when I take my car in. More

by Pene'
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damion, Omogbolahan, Timothy
Report | Print
May 27, 2026 -

World Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 24, 2026

The requested service was not performed Alignment, balancing and rotation of 4 tires I paid $190.26 for these services. More

by Nelson Chirinos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sara Lemley, Victor Graterol
Report | Print
May 27, 2026 -

World Toyota responded

We’re sorry to hear about your concern and understand how frustrating this must be. We’d like the opportunity to review everything with you and ensure your concerns are fully addressed. Please feel free to reach out to me directly at kking1@group1auto.com, and I’ll be happy to assist further. Kristen King Service Manager - World Toyota Kking1@group1auto.com

May 23, 2026

To much wait for a 30 min service, no point of appointments if I have to wait more than 2 hours for them to begin to service the car More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
Report | Print
May 27, 2026 -

World Toyota responded

We’re sorry for the wait and understand how frustrating it can be. Our standard wait time is typically around two hours, even for basic services like an oil change and tire rotation and may be longer if additional services are needed. Each visit also includes a multi-point inspection and video inspection to identify any safety-related concerns. We appreciate your feedback and will continue working to improve our timing and communication. Kristen King Service Manager - World Toyota Kking1@group1auto.com

May 22, 2026

Muy buena atención el asesor y el manager que me atendieron me prestaron muy buen servicios amables y eficientes . Y el tiempo de espera fue bastante corto . Muy satisfecho de hacerle los servicios More

by Miguel Luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Batista
Report | Print
May 23, 2026 -

World Toyota responded

Hola Miguel, ¡nos alegra mucho leer una reseña tan positiva sobre World Toyota! Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un día estupendo!

1
2
3
...
233